In 1982, Jim Stone had a vision to form a new kind of auto insurance company that would create a higher standard of customer service. Plymouth Rock has been steadfast in our unique commitment to doing business the way the customer wants. By taking pride in offering the added assurance of great value, ease, service and innovation, Plymouth Rock has grown a community of agents, customers and employees that is among the most loyal in the industry.
Massachusetts, New Hampshire, New Jersey
I had an accident at 8:15 am, and by 10:00 am a claims representative was at my house. Everything was taken care of within three hours of my accident. Unbelievable service.
Plymouth Rock was wonderful – the Door to Door service is fantastic – it was as perfect an experience as I could have after a crash. Thank you!
Plymouth Rock stands behind its commitment to the highest level of customer care through innovative programs like the Pledge of Assurance®, an insurance category first. We pledge to treat our customers with courtesy, value their time and, more importantly, promise to provide the outstanding service they expect.
By taking pride in offering the added assurance of great value, ease, service and innovation, Plymouth Rock has set a new standard of excellence.