TrustedChoice.com Logo
For Agents

Agent Advantage

Get a digital profile, improve your SEO, get recommended and get referrals.

For Insurance Companies

Insurance Company Advantage

Increase awareness, engage with more agents and drive the business you want.

For Associations

Association Advantage

Give discounted subscriptions to your member agents and increase their digital reach.

Inspiration

Blog

The IA Advantage blog, sharing top clicks and insider tricks for independent agents

Podcast

The IA Advantage Podcast, bringing you insurance consumer trends and insight from influencers around the IA channel

Newsletter

Catch up on past issues of the IA Advantage Newsletter

Marketplace

Agent Directory

Browse our the national directory of independent insurance agents

Insurance Company Directory

Browse our national directory of insurance carriers, MGAs and wholesalers

Live Shopper Feed

See who's shopping on TrustedChoice.com right now!

Find an Insurance Market

Locate an insurance provider for your customers

Support

Member Resources

Marketing resources and membership information through the Big "I"

Help Desk

Get support for your Advantage product

New Features

Learn what's new with Advantage

Agent Log In

Sign in to manage your Advantage profile

  1. New Features
  2.  » Find Answers Fast with the Revamped Help Desk

Find Answers Fast with the Revamped Help Desk

We gave our Help Desk some TLC to help agents keep up with all the exciting changes we've made over the last few months. Here's what's new!
January 27, 2022
TrustedChoice.com Help Desk

We had some major releases in 2021, including a new site design for TrustedChoice.com, a brand new Advantage website and resource center and a new Market Finder tool to help agents connect with new insurance providers. And while we were making all these new improvements, we made sure to give some TLC to our help center to keep our customers on top of it all.

Reorganized to help you find what you need, fast

Our library of topics has been reorganized into three categories to guide you to the resources you’re looking for.

Get Started Guides

If you’re a new subscriber, the Get Started Guides should be your first stop! You’ll learn how to set up your profile to maximize its performance and get the most out of your subscription.

General Help Topics

Dive deep into the world of Advantage in the General Help Topics section. Here you’ll learn about each of the different subscription types and get advanced tips on how to rank higher and reach more consumers.

New Features

Stay on top the latest product enhancements in the New Features section and learn what our team is working on for the future.

Of course you can also easily find what you are looking for using our new search tool, too!

 

Topics reviewed, updated and cross-referenced

We gave our content a thorough review and updated to reflect our latest product enhancements. We even cross-referenced articles by topic so you quickly jump to “related topics” to help you connect the dots.

Help Desk Related Topics

A “Personal Walkthrough” option added for when online just isn’t enough

Sometimes nothing can beat a personal tour. Our Client Success Team welcomes the chance to be your personal Advantage sherpa to show you around your profile and get you set up fast! Or if you’ve been a subscriber for a while, they can review your profile and help you fine tune it for optimal performance. Come see us on TrustedChoice.com/Advantage to fill out the request form to get your personal tour scheduled.

Client Success Cathy and Jonie

Check out the Help Desk Now

Start making the most of your Advantage subscription by visiting our new Help Desk at trustedchoice.com/advantage/help-desk/

 

Related Topics

Video Tour: The New Insurance Market Finder

We talk to agents every day. And one of the more common questions we get is how to find a new insurance market for the many opportunities we send their way. Makes sense! So that's why we announced our plan to create our own tool to help...

Introducing the New TrustedChoice.com

We are committed to continuously improving TrustedChoice.com in order to remain the #1 online resource for connecting insurance buyers with independent insurance agents. By maintaining our brand, we’re maintaining your brand, which means you should be just as excited...

A New Look For Agency Profiles

It can get noisy on the internet, making it difficult to stand out. For years TrustedChoice.com has been working hard to make sure we stand out and stay relevant in front of online insurance shoppers, which why we always keep things fresh. So we are happy to unveil a...

Get Recommended on TrustedChoice.com

Need more help? We got you.

Share This