For Agents

Agent Advantage

Get a digital profile, improve your SEO, get recommended and get referrals


Get inbound, appetite-matching referrals delivered to you in real-time

For Insurance Companies

Insurance Company Advantage

Increase awareness, engage with more agents and drive the business you want

For Associations

Association Advantage

Give discounted subscriptions to your member agents and increase their digital reach



The IA Advantage blog, sharing top clicks and insider tricks for independent agents


The IA Advantage Podcast, bringing you insurance consumer trends and insight from influencers around the IA channel


Catch up on past issues of the IA Advantage Newsletter


Agent Directory

Browse our the national directory of independent insurance agents

Insurance Company Directory

Browse our national directory of insurance carriers, MGAs and wholesalers

Live Shopper Feed

See who's shopping on right now!

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Locate an insurance provider for your customers


Help Desk

Get support for your Advantage product

New Features

Learn what's new with Advantage

Agent Log In

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  1. Help Topics
  2.  » Frequently Asked Questions

Frequently Asked Questions

Have questions about your Advantage Subscription?
August 5, 2021

I am having trouble logging in to my account.

Forgot your password or other issues logging in? Read these tips.

Why are some fields already filled out?

We have pre-populated your agency profile with information from the IIABA database to help speed things up for you. It’s important that you review this information for accuracy and update it if needed.

Why are some fields locked?

The fields available to you depend on your subscription level. To unlock these features call our Client Success Team to upgrade your subscription at (855) 372-0070.

Why is the phone number displayed on my profile different than my agency phone number?

Your profile displays a unique call tracking phone number that is linked to your agency phone number. The call tracking number helps us report back to you how many referrals are calling you through your profile.

How do I change my subscription or update my billing information?

Our Client Success Team is standing by to help you with all your account needs. Email or call (855) 372-0070.

Related Topics

How to Sign up for Claim-it Text Alerts

The quickest way to win Claim-it® referrals (available with an Advantage Professional subscription) is to get notifications sent straight to your phone. By signing your agency up for Claim-it text alerts, you are instantly notified when a referral comes in matching...

What Is a Basic Profile?

When an agency becomes a member of the IIABA—or Big “I”—they receive access to and are listed on the nation’s largest independent agent database. Along with a Big “I” membership comes a complimentary profile, branding the agency as a Trusted Choice...

What Is Advantage Profile?

Advantage Profile from helps agencies—no matter the stage of business—to create a digital presence and be recognized online. With Advantage Profile, the agency is… Recognized as a top-tier agency Recognized as independent and professional Recognized...

What Is Advantage Profile SEO?

As an independent insurance agency, it’s crucial to be easily found online. The Advantage Profile SEO subscription is designed to do just that: get agencies in front of high-intent shoppers using search engine optimization to farm organic traffic. With Advantage...

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