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  1. Success Stories
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  4.  » Kentucky Agency Success Story – Stephen Appenfelder – Claim it Series

Kentucky Agency Success Story – Stephen Appenfelder – Claim it Series

I would bet that the Claim-it Referrals probably account for 60%-70% of the commercial accounts that we’re actively working on.
Published: March 22, 2023

Stephen Appenfelder

Adkisson Insurance Agency

Florence, KY

“The Claim-it [Referrals] on the commercial side, there’s not anything else like them out there.”

“I am extremely satisfied [with our ROI]… It’s got to be far exceeding really any other method that we could potentially have… You’re getting opportunities for accounts who have some kind of qualifying event that they’re actively looking [for insurance coverage].”

“I would bet that the Claim-it [Referrals] probably account for 60-70% of the commercial accounts that we’re actively working on… It really makes a huge difference.”

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Keywords: Claim-it Referrals: 2/3/day, commercial lines, 50%+ close ratio, cross-sale opportunities, fair cost, extremely valuable, customer service, ROI

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