Accident Fund Insurance Company Review

Is the Accident Fund a good insurance company?

Accident Fund Insurance Company at a Glance

  • Founded in 1912
  • Offers workers’ compensation insurance only
  • “B-” rating by Better Business Bureau (BBB)
  • “A-” (excellent) rating by AM Best
  • Offers workers' compensation insurance
  • Large network of independent insurance agents
  • Strong financial stability

Accident Fund pros: Long-standing company with 109 years worth of experience in the insurance industry. Provides workers’ compensation for businesses in 50 states.

Accident Fund cons: Not BBB accredited. Very few customer reviews.

What Type of Insurance Does Accident Fund Offer?

Accident Fund is a specialty insurance company that caters to businesses and offers the following insurance and services.

  • Workers’ compensation insurance
  • Claims and medical management
  • Fraud detection and prevention
  • Loss control
  • Group programs
  • Risk management services
  • AFXpress
  • TeleCompCare®
  • PPO search
  • California medical provider network search

Accident Fund provides workers’ compensation for businesses. So, if you are shopping for workers’ compensation insurance, Accident Fund may be a good choice for you.

What to Know about Accident Fund

Accident Fund was founded in 1912, making it a deep-rooted insurance carrier with 109 years worth of experience in offering workers’ compensation insurance policies and services to businesses across 50 states. Today, Accident Fund is one of the America’s leading workers’ compensation insurance companies. Accident Fund is a member of the AF Group, which is one of the country’s largest writers of specialty insurance.

Accident Fund’s reputable past and substantial size has helped it to earn a reputation as a markedly stable company. Additionally, AM Best reports that the insurance company belongs to the $1 billion to $1.25 billion financial size category.

Accident Fund’s established status and amount of current insurance customers facilitates the insurance company’s standing as a financially stable insurance supplier with a strong outlook for the future. AM Best, the leading global credit rating agency monitoring the insurance industry, gives Accident Fund an “A-” rating, indicating the insurance company is an excellent choice for insurance customers. The “A-” rating assures prospective customers that Accident Fund can offer secured, reliable coverage from a dependable and highly regarded insurance company.

AM Best’s ratings system allows them to make a knowledgeable decision about what insurance company they can trust to meet their needs and who will remain a strong, economically sound company in the long term.

What Discounts Does Accident Fund Offer?

Accident Fund offers a couple of competitive discount programs for their policyholders, which include the following.

  • Group program discounts: Offered to employers of similar industry that form a pool, giving customers a significant up-front discount.
  • Company partnership discount: Offered to companies that develop partnerships with several businesses to offer discounts on additional training resources for policyholders.

An independent insurance agent can assist you in finding more discounts that are available through Accident Fund, which can help you save money.

Accident Fund Customer Service

Accident Fund allows customers to handle claims via phone, online, email, or fax. Many customer service options are available through the official website as well, including bill pay options, access to resources, and policy information.

  • Customer Service Availability - Accident Fund’s department for customer service has the following hours.

Hours (Eastern)

Monday-Friday 8am - 5:45pm

Saturday Closed

Sunday Closed

Accident Fund sells insurance through a huge system of brokers, including independent insurance agents. Independent insurance agents are there to handle claims and other insurance concerns for you, making customer service effortless.

Accident Fund FAQ

What is Accident Fund's average claim response time frame?

Accident Fund’s claims reporting hotline is available for customers via a toll-free phone number. Customers can also submit claims and file appropriate reports online through the website, email, or fax. The insurance company does not make an official claims response time frame promise on their website. The insurance company does encourage customers to file claims within 24 hours of when an injury occurs.

What is Accident Fund's customer service availability?

Accident Fund offers a toll-free phone line for potential and present customers to get in touch with them, Monday through Friday 8am – 5:45pm. However, the insurance company’s claims reporting department can be reached 24/7 via phone, online, email, or fax.

What is Accident Fund's claims process?

Though customers can report claims via phone, Accident Fund encourages claims reporting through their website. The following information is available through the official website on claims processing.

"The first step is to file a claim within 24 hours of when an injury occurs. You will need the following information.

  • Policy number
  • Claim reported by: name, job, title, phone
  • Date of accident
  • Teammate’s full name, address, phone
  • Teammate’s social security number
  • Teammate’s hire date and date of birth
  • Teammate’s last day of work
  • Expected return-to-work date
  • Type of injury
  • Details on how the accident happened
  • Date the injury was reported to employer
  • Business location where the teammate works
  • Teammate’s supervisor’s name and phone

Once you’ve gathered this information, you can easily file a claim online.”

Does Accident Fund have good workers’ compensation insurance?

Accident Fund is one of the US’s leading workers’ compensation insurance companies. Accident Fund is backed by the AF Group, which is one of the US’s largest writers of specialty insurance. The few customer service reviews indicate that the company is popular with customers across the nation.

Is Accident Fund a good company?

According to the few customer service reviews on social media platforms, the Accident Fund is a very good insurance company for businesses across the US. The insurance company provides 24/7 claims reporting via phone, online, email, or fax and online bill pay.

Does Accident Fund's website create a user-friendly experience for customers?

Customers can file claims, check claims status, pay bills, update policy information, and learn about the coverage available through the official website. As far as social media is concerned, the insurance company does have a presence on both Facebook, YouTube, LinkedIn, and Twitter to make itself more accessible to customers.

Accident Fund Employee Reviews
5 Stars
“I haven't had too many jobs but you would be hard pressed to find a job with better benefits and pay. HR listens, co-workers are super friendly and managers are typically great I am very sad to leave the company and if I ever return to Michigan this will be the first place I go.  Pros: Pay, 12-14 days of vacation to start, raises, bonuses, room to move up and much more.  Cons: No paid lunch” —Document Specialist (Former Employee)
5 Stars
“That was one of the best jobs ever I’m upset it was temporary but I would definitely work for them again the management and work environment was perfect no complaints” —Temp (Former Employee)
5 Stars
“I have been working at Accident Fund full-time for less than a year.  Pros: Great Management team from top to bottom. True open door policy.  Cons: Some travel. Overnight travel 3-4 times a year. Not bad.” —Current Employee - Senior Business Development Specialist
5 Stars
“I have been working at Accident Fund full-time for more than 3 years.  Pros: Great benefits, part of great team, very diverse work force. Cons: Significant Technology Debt that they are trying to migrate from.”
5 Stars
“I have been working at Accident Fund full-time.  Pros: Progressive company always looking to strengthen position in the marketplace and expand offerings. Room for advancement in all departments. Benefits are excellent. Managers care. Flexible work schedules.  Cons: Union shop. building temperatures are psycho.  Advice to Management: Managers need to groom employees more for transitioning into management positions.” —Current Employee's Final Review

5 Stars

We award Accident Fund a final rating of 5 out of 5 stars. The insurance company’s established status, as well as being one of the biggest insurance companies in the US, clearly demonstrates Accident Fund’s reputation and strength. Accident Fund has a remarkably strong financial stability and offers reputable coverage to customers across the US. Accident fund is one of our top picks and it is plain to see that millions of customers presently trust Accident Fund to take care of their workers’ compensation needs, which is certainly worth taking into consideration. So, our recommendation is that if you are in the market for workers’ compensation insurance, review your other options for trusted insurance companies with your independent insurance agent, and take a better look into Accident Fund.

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