Plymouth Rock Assurance Review 2025

Explore our review of Plymouth Rock's products and services.
Ann Herro, Insurance Expert Written by Ann Herro
Ann Herro, Insurance Expert
Written by Ann Herro

Ann Herro has been writing about insurance and employee benefits for over 15 years. She has covered topics as easy as insuring a car, and as difficult as transparency in healthcare costs.

Reviewed by Cara Carlone
Reviewed by Cara Carlone

Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.

Updated

Trusted Choice's Plymouth Rock Assurance Score

4 Stars


Plymouth Rock Assurance was founded in 1982, and offers several types of personal insurance for individuals in five states, as well as commercial auto insurance for businesses in a few states. The carrier is a part of the Plymouth Rock Group of Companies, which writes a total of more than $1 billion in combined auto and homeowners insurance premiums.

Thanks to its network of independent insurance agents, strong parent company, and coverage selection, Plymouth Rock has become known as a financially sound insurance company with a strong outlook for the future. AM Best, the leading global credit rating agency monitoring the insurance industry, gives Plymouth Rock an “A-” (Excellent) rating, indicating the carrier is an excellent choice for insurance customers.

After considering many factors, including financial strength rating, nationwide reach, product offerings, and service capabilities, we've awarded Plymouth Rock Assurance a rating of 4.08 out of 5 stars.

Plymouth Rock Assurance Pros and Cons

Consider the following pros and cons before selecting Plymouth Rock Assurance as your insurance carrier. 

Pros: Cons:
Nearly four decades of experience in the insurance industry
Coverage not available nationwide
Several discounts available
Not BBB accredited
High financial strength rating from AM Best
Coverage available for individuals and businesses including auto insurance, home insurance, umbrella insurance, and more
Customers report affordable premium rates

To find insurance in your state, use our national insurance company directory. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

Plymouth Rock Assurance Products

Plymouth Rock offers a variety of coverage solutions for individuals and businesses. The company's products include the following:

Your independent insurance agent can help you decide if Plymouth Rock has the right type of coverage to best meet your needs.

Plymouth Rock Personal Auto Insurance

Plymouth Rock Assurance is best known for its personal auto insurance. The carrier's policies offer the standard protections you'd expect to find, including:

The company also lets you further protect yourself and your vehicle with these optional coverages:

  • Accident forgiveness
  • Full glass coverage
  • New car replacement
  • Loan/lease gap coverage

An independent insurance agent can help you learn more about the car insurance offered by Plymouth Rock Assurance.

Plymouth Rock Assurance Personal Auto Insurance Average Prices

We pulled average quotes for personal auto insurance from Plymouth Rock.

Car Insurance Policy Type Average Annual Cost of Car Insurance
Minimum coverage $466
Full coverage $1,521

Plymouth Rock Assurance Homeowners Insurance

Plymouth Rock Assurance is a popular home insurance carrier. Its policies offer the standard protections you'd expect to find, including:

You can also customize your Plymouth Rock home insurance policy by adding the following optional coverages:

An independent insurance agent can help you learn more about the home insurance offered by Plymouth Rock Assurance.

Plymouth Rock Assurance home insurance average prices

We found the average annual rate of home insurance from Plymouth Rock. 

Dwelling Coverage Limit Annual Average Cost of Home Insurance
$150,000 $1,053
$300,000 $1,733
$350,000 $1,999
$450,000 $2,557
$750,000 $4,624

What Discounts Does Plymouth Rock Offer?

Plymouth Rock offers many competitive discounts on their coverages, such as for auto insurance. 

Plymouth Rock auto insurance discounts

Plymouth Rock Assurance offers a variety of car insurance discounts, including the following:

  • Multi-car discount: Save if you insure more than one vehicle with Plymouth Rock. 
  • Bundling discount: Save if you bundle another Plymouth Rock policy (e.g., home insurance or renters insurance) with your car insurance. 
  • Safe driver: Save if you meet certain safe driving benchmarks or requirements.
  • Anti-theft device: Save if you install anti-theft devices in your vehicle.

An independent insurance agent can help you find more information about further discounts and additional ways to save with Plymouth Rock, as well as provide you with quotes and help answer any other questions you may have.

Plymouth Rock Assurance home insurance discounts

Plymouth Rock Assurance offers a variety of discounts for its home insurance customers, including the following:

  • Fire protection discount: Save if your home is outfitted with automatic sprinklers, central fire monitoring systems, or other applicable fire protection features.
  • Connected home discount: Save if your home is protected against water and fire damage or theft via internet-connected devices. 
  • Claims free discount: Savings offered to customers who go a specified period of time without filing a claim. 
  • New customer discount: Automatic savings for new customers.

An independent insurance agent can help you find more information about further discounts and additional ways to save with Plymouth Rock, as well as provide you with quotes and help answer any other questions you may have.

bop

Connect with a Plymouth Rock Assurance Agent Today.

Shopping for insurance? Plymouth Rock Assurance has you covered.

Plymouth Rock Customer Service

Plymouth Rock Assurance allows their customers to file claims over the phone or online anytime. The carrier provides the following customer service options:

  • 24/7 phone claims reporting
  • Online claims reporting
  • Email contact option
  • Online bill pay
  • Snail mail contact option
  • Mobile app available

The best way to handle your customer service needs is to work with an independent insurance agent. Independent insurance agents help make customer service easier for you by handling claims and other concerns.

Plymouth Rock Assurance FAQs

Plymouth Rock allows customers to file claims at any time over the phone or online. The carrier’s official website states: “Our goal is to resolve your claim in a fair and timely manner.” The website does not provide a more specific response time frame.

Plymouth Rock provides 24/7 claims reporting for its customers. The customer service department is available during generous hours on weekdays. Comprehensive online self-service is also available. The carrier also has a comprehensive social media presence on Facebook, Twitter, Instagram, and LinkedIn, making it even more accessible to customers.

Plymouth Rock allows customers to file claims anytime through a couple of different methods. The carrier’s public website details the process for auto insurance claims, for example, as follows:

  1. File your claim. Please have your policy number ready. Filing your auto claim online is fast and easy. Or file by phone.
  2. Assignment and tracking of the claim. After you report your auto insurance claim, you’ll receive a claim number to help track the progress. We’ll also assign you a friendly personal representative to walk you through your policy coverage and answer any questions you may have.
  3. Damage evaluation. If your vehicle has damage and the applicable coverage applies, we offer several convenient options to get you back on the road as soon as possible.
  4. Have your car repaired. Get repairs from one of our 100% Guaranteed Repair Shops and we'll guarantee the work for as long as you own or lease your car. If you prefer, you may bring your vehicle to the shop of your choice. 
  5. Receive your claim settlement. Based on your situation, Plymouth Rock may pay your claim to the repair shop. Or we may reimburse you directly via Zelle, a safe and easy mobile payment app, direct deposit to your bank account, a paper check sent in the mail, or an eCheck sent to the primary email address on your account. Your claim payment will be based on the terms and coverage in your car insurance policy.

This process can be managed with help from your independent insurance agent. 

Plymouth Rock’s website is well-laid-out and polished. Customers can locate important information quickly and easily. The carrier provides plenty of details for customers, such as a broken-down claims process. 

The insurance company offers several modern customer service options, such as 24/7 claims reporting, online bill pay, and find-an-agent features. A mobile app is also available. Plymouth Rock also has a strong presence on social media, overall making for a highly user-friendly experience.

Plymouth Rock provides good homeowners insurance. The carrier’s homeowners insurance policies offer the standard coverages expected from most insurance companies, as well as the following optional add-ons:

  • Utility service line coverage
  • Home systems breakdown coverage
  • Home cyber coverage
  • Identity theft monitoring
  • Flood coverage

Your independent insurance agent can help you find even more information about Plymouth Rock’s homeowners policies, as well as their other available coverages.

Plymouth Rock has been around for nearly four decades and is highly rated by AM Best. Plymouth Rock provides a nice selection of coverage for individuals, as well as commercial auto insurance. The carrier also provides an excellent, user-friendly experience for its customers and works with independent insurance agents. Overall, Plymouth Rock can indeed be considered a good insurance company.

Share this page on Twitter Share this page on Facebook Share this page on LinkedIn

https://www.plymouthrock.com

https://www.bankrate.com/insurance/reviews/plymouth-rock/