RPS Insurance Company Review

The insider details you need to determine if this insurance company is a good match for you.

RPS Insurance Company at a Glance

  • Founded in 1997
  • Offers personal and commercial coverage
  • Coverage available nationwide
  • “A+” (excellent) rating by the Better Business Bureau (BBB)
  • 24/7 claims reporting

RPS pros: More than 20 years' worth of experience in the insurance industry. High rating through the BBB. Offers 24/7 claims reporting. Strong financial stability. Coverage available in all 50 states. Extensive catalogue of insurance products offered. Several discounts available.

RPS cons: Not rated by AM Best.

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

What Type of Insurance Does RPS Offer?

RPS offers several products through both commercial and personal lines. Their catalogue includes:

  • ATV/motorcycle/watercraft insurance
  • Business auto insurance 
  • Cyber liability insurance
  • Directors and officers insurance
  • Employment practices liability insurance
  • Errors and omissions insurance
  • Homeowners insurance
  • Medical professionals insurance
  • Mobile/manufactured home insurance
  • Personal umbrella insurance

This list of products offered by RPS is far from exhaustive. Your independent insurance agent can help you find information about even more coverages offered by RPS, and help you decide if this insurance company is right for you.

What to Know about RPS

Risk Placement Services (RPS) was founded in 1997, giving the carrier nearly a quarter of a century's worth of experience in the insurance industry. The insurance company offers a large catalogue of products for all kinds of customers, including homeowners insurance, cyber liability insurance, errors and omissions insurance, and much more.

The insurance company has more than 80 branch and satellite locations, but is headquartered in Illinois. Today, RPS offers its coverage in all 50 states, nationwide. 

The carrier's LinkedIn network has more than 1,200 employees. While RPS is not rated by AM Best, they do have a high rating of "A+" or excellent through the Better Business Bureau. The BBB rates companies based on their amount of time in business, complaint history, ability to honor commitments, and more.


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What Discounts Does RPS Offer?

RPS does offer several discounts on many of their coverages. Just a few of these for their ATV/motorcycle/watercraft coverage include:

  • Multi-unit discount: Insure more than one ATV/motorcycle/watercraft through RPS, and receive a discount on your coverage. 
  • Motorcycle driver training discount: Complete a state-approved driving course and qualify for a discount on your coverage. 
  • Transfer discount: Switch your existing coverage to RPS and qualify for a discount on your new premium. 

An independent insurance agent can provide exact quotes for coverage through RPS. When it comes to coverage, independent insurance agents work hard to help to get you the most bang out of your buck.

RPS Customer Service

RPS offers 24/7 phone, online, and email claims reporting for its policyholders. The carrier also provides the following customer service options:

  • Phone contact option (hours not specified)
  • Email contact option
  • Fax contact option
  • Social media contact options

The best way to ensure a great customer service experience is to work with an independent insurance agent. Independent insurance agents can help handle claims and other concerns for you, so you can relax and enjoy your coverage.


What is RPS's average claim response timeframe?

RPS offers claims reporting through a couple of mediums. However, the insurance company does not provide an official claims response timeframe promise.

What is RPS's customer service availability?

RPS allows customers to file claims 24/7 by phone, online, or email. Their hotline for customer service inquiries does not specify business hours on the carrier’s official website or social media pages. The carrier’s social media presence extends across Facebook, Twitter, YouTube, Instagram, and LinkedIn, which makes them much more accessible to customers.

What is RPS's claims process?

RPS offers a couple of options for claims reporting. However, the insurance company does not detail their claims process on their official website or social media platforms. If customers have questions about filing or the claims process itself, they can contact the carrier via phone, email, or get in touch with their independent insurance agent.

Does RPS's insurance create a user-friendly experience for customers?

RPS allows customers to file claims 24/7, as well as get in touch with them through several mediums. The carrier has an extensive social media presence across multiple platforms. Their official website is also also intuitive and well laid out. Overall, RPS provides a highly user-friendly experience for customers.

Does RPS have good cyber liability insurance?

RPS provides quite an extensive catalogue of insurance products, including cyber liability insurance. The carrier offers the following coverages through their cyber liability policies:

  • Privacy liability
  • Network security liability
  • Media/website liability
  • Notification expense
  • Regulatory proceedings
  • Brand protection/PR
  • Business interruption
  • Damage to systems
  • Electronic theft 
  • Cyber extortion

An independent insurance agent can help you find even more information about RPS's cyber liability insurance, as well as their many other insurance products offered.

Is RPS a good insurance company?

With a high rating through the BBB, nearly a quarter of a century's worth of experience under their belt, an excellent official website, and an extensive catalogue of insurance products, RPS can indeed be considered a good insurance company.

TrustedChoice.com's Final Review

We award RPS a final rating of 4 out of 5 stars. The insurance company has been around for nearly 25 years now, and offers its coverage nationwide. The carrier provides an extensive catalogue of numerous types of insurance products, for customers with many different needs across the country, from cyber liability to home insurance and more.

RPS has been highly rated through the BBB and offers 24/7 claims reporting. Overall, the carrier seems very committed to its customers and to offering quality coverage. So, if you're in need of any of their many insurance products, we highly recommend looking into RPS with your independent insurance agent to be your next trusted carrier.

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