Titan Insurance Company Review 2025
Written by
Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.
Reviewed by
Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.
Trusted Choice's Titan Insurance Score
3 Stars
We award Titan Insurance a final rating of three out of five stars. The insurance company is one of the younger carriers around today, with just under 10 years since its formation. In that time, Titan Insurance has received a good rating through AM Best. The carrier is not currently rated or accredited by the Better Business Bureau, though.
Titan Insurance only offers coverage in one state but provides a myriad of insurance products for customers of all kinds. Customer feedback also seems to be largely positive, which automatically gives the carrier higher marks in our books.
Titan Insurance was founded in 2015. The insurance company offers a wide variety of coverage solutions for individuals and businesses, including home insurance, high-net-worth insurance, crime insurance, pet insurance, earthquake insurance, and more.
Titan Insurance is an independent insurance agency, meaning its agents can provide a more comprehensive and personalized experience for insurance customers of all kinds. The insurance company currently has just two locations, both in Massachusetts.
The carrier's official website could use a bit more detail about the carrier’s claims process, rates, and discounts. Titan Insurance would also benefit from adding 24/7 phone claims reporting.
All in all, however, we say that if you’re located in the area and in need of one of their many coverage solutions, don’t hesitate to check out Titan Insurance with your independent insurance agent to be your next trusted carrier. You may just want to survey some additional options at the same time.
Titan Insurance Pros and Cons:
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To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.
Titan Insurance Products by Type
Titan Insurance offers several insurance solutions for individuals and businesses. Its coverages include:
Personal Insurance:
- Home insurance
- Auto insurance
- Condo insurance
- Renters insurance
- High net worth insurance
- Life insurance
- Travel insurance
- Umbrella insurance
- Watercraft insurance
- Child life insurance
- Classic car insurance
- Difference in conditions insurance
- Earthquake insurance
- Flood insurance
- Home and auto insurance bundle
- Identity theft insurance
- Individual long-term care insurance
- Mobile home insurance
- Motorcycle insurance
- Off-road vehicle insurance
- Pet insurance
- Rental property insurance
- RV insurance
- Secondary home insurance
- Short-term rental insurance
- Sinkhole insurance
- Snowmobile insurance
- Special event insurance
- Vacant home insurance
- Valuable possessions insurance
- Wedding insurance
- Yacht insurance
Business Insurance:
- Business owners insurance
- Commercial property insurance
- Errors and omissions insurance
- General liability insurance
- Workers' compensation insurance
- Builders risk insurance
- Commercial auto insurance
- Business interruption insurance
- Commercial earthquake insurance
- Commercial flood insurance
- Commercial hurricane insurance
- Commercial umbrella insurance
- Crime insurance
- Directors and officers liability insurance
- Employment practices liability insurance
- Event insurance
- Fleet insurance
- Inland marine insurance
- Key person life insurance
- Liquor liability insurance
- Vacant building insurance
- Surety bonds
Titan Insurance Homeowners Insurance Average Prices
Titan Insurance does not offer its average home insurance rates without contacting the carrier directly. An independent insurance agent can help you obtain exact quotes for a policy from Titan Insurance. Until then, you can get a better idea of how much a policy might cost you by checking out our home insurance calculator.
What Discounts Does Titan Insurance Offer?
Titan Insurance does not make information about its specific discounts readily available. However, many insurance companies offer comparable discounts on similar products. These discounts include:
- Safe driver discount: This is offered to auto insurance customers who have not been in an accident or had any traffic violations within a set number of years.
- Multi-car discount: This is offered to auto insurance customers who insure more than one vehicle through a single carrier.
- High deductible discount: This is offered to auto insurance customers who increase the deductible amount on their policies.
- Paid-in-full discount: This is offered to auto insurance customers who pay their entire year’s premium upfront, rather than in monthly increments.
- Safety features discount: This is offered to auto insurance customers whose vehicles come equipped with anti-theft devices, such as alarms.
An independent insurance agent can provide better discount information and premium quotes for coverage through Titan Insurance. When it comes to coverage, independent insurance agents work hard to help get you the most for your money.
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Titan Insurance Customer Service
Titan Insurance allows customers to report claims through its online customer portal at any time. The carrier also provides the following customer service options:
- Phone
- Fax
- Online contact form
- Snail mail
- Online bill pay
- Customer service and claims reporting hotline has the following hours restrictions:
| Days | Hours (ET) | ||
| Monday-Friday | 9 a.m. - 5 p.m. | ||
| Saturday | CLOSED | ||
| Sunday | CLOSED |
The best way to ensure a smooth customer service experience is to work with an independent insurance agent. Independent insurance agents can help handle claims and other concerns for you, so you can relax and enjoy your coverage.
Titan Insurance FAQs
Titan Insurance allows customers to file claims at any time through the customer portal on its official website. However, the insurance company does not provide a claims response time frame promise.
Titan Insurance allows customers to file claims at any time online, through email, or via fax. Its hotlines for customer service inquiries and phone claims reporting are available during standard hours, Monday through Friday. Customers can also pay their bills through the official website. The carrier also has a social media presence on Facebook, Instagram, and LinkedIn, which makes it a bit more accessible to customers.
Titan Insurance allows its customers to file claims anytime through a couple of mediums. However, it does not provide information about the specific claims process beyond how to file.
The carrier also does not provide 24/7 claims reporting via phone. To check on the status of a claim after filing or to ask questions about the claims process, customers can get in touch with their independent insurance agent, call the carrier, or log into their online account.
Titan Insurance’s official website is fairly intuitive and easy to navigate. However, the carrier does not provide details about its discounts, claims process, or claims response time frame, which may deter prospective customers.
The insurance company does allow its customers to file claims online and request quotes through its official website. The carrier does not provide 24/7 claims reporting over the phone, though. So, while Titan Insurance does a decent job providing its customers with a user-friendly experience, it still has a ways to go to catch up to other modern carriers.
Titan Insurance offers many insurance solutions for individuals and businesses. Its home insurance policies come with the following coverage options:
- Fire
- Personal property/contents
- Personal injury
- Umbrella/excess liability coverage
- Property damage
- Additional living expenses/loss of use
- Flood coverage
- Jewelry, fine arts, and collectibles
- Secondary home coverage
- Medical expenses
- Collectible cars coverage
- Wine collection coverage
- Personal liability
- Water backup coverage
- Off-premises theft coverage
Titan Insurance offers the basic coverage expected of standard homeowners policies while providing additional coverage choices that may be attractive to many prospective customers, such as wine collection coverage. Your independent insurance agent can help you find out even more about Titan Insurance’s home insurance coverage, as well as its many other products offered.
With nearly a decade of experience in the industry, Titan Insurance is one of the younger carriers around today. The carrier has received high ratings through AM Best. However, the carrier is not rated or accredited through the BBB.
While there is some mixed customer feedback, many reviews seem to be positive. Combined with the extensive catalog of coverage offerings, Titan Insurance can reasonably be considered a good insurance company.
Titan Insurance's products may be right for individuals or businesses located in Massachusetts. The carrier offers numerous coverage options, ranging from home and auto insurance to general liability insurance, key person insurance, and beyond.
https://titaninsured.com/about-our-agency/
https://ratings.ambest.com/DisclosurePDF.aspx?AMBNum=10709