Voom Insurance Company Review 2023

Voom Insurance Offers Affordable Coverage Options, Excellent Customer Ratings, and Highly Accessible Online Customer Service.

Trusted Choice's Voom Insurance Score

4 Stars


Trusted Choice rates Voom Insurance 4 out of 5 stars. Voom Insurance is a younger carrier on the market, but their pay-per-mile motorcycle insurance coverage is an ideal match for many riders out there. Allowing riders to only pay for the coverage they need and use has many benefits. The carrier also has easy online contact options and online claims reporting on top of numerous positive customer reviews. Overall, we highly recommend looking into Voom Insurance with the help of your independent insurance agent if you're in need of any of their coverages.

Voom Insurance Company Pros and Cons:

Voom Insurance Pros: 

  • Pay-per-mile coverage options 
  • Significantly discounted rates 
  • Easy online claims reporting

Voom Insurance Cons:

  • Not rated by AM Best or the Better Business Bureau (BBB) 
  • No detailed coverage breakdowns provided
  • No claims response time frame or claims process provided 

What to Know About Voom Insurance

Voom Insurance was originally founded in 2016. The carrier specializes in pay-per-mile motorcycle insurance, allowing customers to only pay for the coverage they actually need and use. The carrier also offers SkyWatch, which is coverage for digital drones and light aircraft. 

Voom Insurance is headquartered in Palo Alto, CA but partners with many different insurance companies in the US, Canada, and Europe. As a younger carrier, Voom Insurance is not currently rated by AM Best or the Better Business Bureau. However, they have already compiled numerous positive customer reviews.

Voom Insurance Products by Type

Voom Insurance offers the following insurance products:

Vehicle & Auto Insurance

  • Motorcycle Insurance (pay-per-mile)
  • Light Aircraft & Drone Insurance ("SkyWatch")

Voom Insurance Pay-Per-Mile Motorcycle Insurance

Motorcycle insurance from Voom Insurance helps riders protect their rides against numerous disasters, from collisions to storm damage, and more. The coverage offered by the carrier is fairly standard, including the typical core protections you expect to find in a motorcycle insurance policy. 

Coverage types, features, and benefits:

Bodily injury liability 

Voom Insurance's motorcycle bodily injury liability coverage can reimburse for bodily injury you cause to others with your motorcycle, as well as possible lawsuit costs.

Passenger liability

Voom Insurance's motorcycle passenger liability coverage can reimburse the cost of treatments for injuries to your passengers.

Property damage liability

Voom Insurance's motorcycle property damage liability coverage can reimburse the cost of property damage you cause others with your motorcycle, such as damaging someone's fence after a collision.  

Uninsured motorist liability

Voom Insurance's uninsured motorist liability coverage can help reimburse the cost of accidents or injuries you suffer after getting into an accident with another driver who doesn't carry any or enough insurance of their own to properly reimburse you.

Comprehensive

Voom Insurance's comprehensive motorcycle insurance coverage can help reimburse costs related to incidents other than collision, including theft of your motorcycle, storm damage, and more.

Collision

Voom Insurance's collision motorcycle insurance coverage can help reimburse costs related to repairs to your motorcycle after a collision accident you're at fault for.

Voom Insurance Pay-Per-Mile Motorcycle Insurance Average Prices

Voom Insurance offers three different plan options for their pay-per-mile motorcycle insurance. Check out some quotes for Voom Insurance's pay-per-mile motorcycle insurance by plan type below.

Plan Coverages Included Average Price
Rider's Essentials Bodily injury liability, third-party property damage liability, and uninsured motorist coverage $5/month or 4¢/mile
Popular Plan Everything included in Rider's Essentials with higher liability limits, plus comprehensive coverage and collision coverage $10/month or 12¢/mile
Extended Plan Everything included in the Popular Plan with higher coverage limits for all coverages $15/month or 20¢/mile

What Discounts Does Voom Insurance Offer?

Voom Insurance's pay-per-mile motorcycle insurance is already offered at a highly discounted rate. 

  • Pay-per-mile coverage:  Allows riders to only pay for the coverage they use each month, saving them up to 60% compared to other motorcycle insurance policies.

An independent insurance agent can provide more extensive discount information from Voom Insurance, including the exact percentage you can save on your premiums. When it comes to coverage, independent insurance agents work hard to make sure you get the right insurance for your needs.

Voom Insurance Customer Service

Voom Insurance offers online support, phone customer service support, and email customer support. The carrier provides the following customer service options:

  • Email 
  • Phone
  • Online contact form
  • Chat with a motorcycle expert line


Hours (EST)


Monday-Friday 9 am - 6 pm


Saturday CLOSED


Sunday CLOSED

To ensure a great customer service experience, work together with an independent insurance agent. These agents can help handle claims and other matters for you, so you can relax and enjoy your coverage. 

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Connect with a Voom Agent Today.

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Voom Insurance Customer Reviews

While Voom Insurance is a younger carrier and is currently not yet rated by AM Best or the BBB, several customer reviews report positive experiences. Note that reviews may have been lightly edited for grammar and punctuation.

Trustpilot

"It’s rare to see real innovation in motorcycling. VOOM’s Pay-Per-Mile insurance option is just that. I’ve been riding for practically forever and it’s neat to see when a company actually thinks about something from the riders' perspective. For a large subset of motorcyclists, VOOM is a no-brainer. I strongly endorse this company and encourage everyone to at least get a quote. It might just be the best 10 minutes you’ve spent all year from a financial (i.e., more bucks in your pocket) perspective."

Trustpilot

"VOOM's Pay-per-mile is perfect for low-mileage riders like me! I have peace of mind that I'm not paying too much for insurance. I am very happy with their customer support and I'm able to save a lot of money while not riding my bike."

Trustpilot

"I’m a fan. I have a bike that barely gets ridden. I was still paying crazy amounts to insure it. With Voom, it’s just a little each month. I’ve cut my insurance cost by probably 40%."

Voom Insurance FAQ

Voom Insurance does not advertise a specific claims response time frame.

Voom Insurance is available via phone, email, or online contact form. They have standard operating hours for their phone department, Monday-Friday.

Voom Insurance does not list its claims process on its official website or social media. Customers can file claims online or through their independent insurance agent. 

Voom Insurance's official website would benefit from incorporating much more detail about the carrier's coverage options, including breakdowns of what each type of insurance covers. However, obtaining quotes and filing claims is made easy by the official website.

With several positive customer reviews under their belt already, Voom Insurance can arguably be considered a good insurance company. 

Voom Insurance's products are right for motorcycle insurance customers who only want to pay for the coverage they actually use. Highly affordable plans that still offer all the types of coverage most needed by motorcyclists allow riders to enjoy the convenience of an insurance package at a great price.

Voom Insurance's pay-per-mile motorcycle insurance rates vary depending on the plan chosen by the customer. Their lowest-priced plan is the Rider's Essentials plan, which starts at $5/month or 4¢/mile. The Popular Plan is priced at $10/month or 12¢/mile, and their Extended Plan is available for $15/month or 20¢/mile. 

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