Zurich North America Insurance Company Review 2023

Zurich North America Offers Many Business Coverage Options, Excellent Ratings, and Highly Accessible Customer Service.
Christine Lacagnina Written by Christine Lacagnina
Christine Lacagnina
Written by Christine Lacagnina

Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.

Updated

Trusted Choice's Zurich North America Insurance Score

4.5/5 stars

4.5 Stars


TrustedChoice.com awards Zurich North America a final rating of 4.5 out of 5 stars. The insurance company has been around for more than a century now and holds excellent ratings from both AM Best and the Better Business Bureau (BBB). Zurich North America offers tons of business insurance coverage solutions for companies in more than a dozen different industries.

The carrier offers 24/7 claims reporting as well as several other options for customers to get in contact. Many glowing customer reviews are easily spotted across the web. Overall, we highly recommend looking into Zurich North America to be your next trusted carrier with the help of your independent insurance agent.

Zurich North America Insurance Company Pros and Cons:

Pros: Cons:
"A+" (superior) rating from AM Best
Several complaints filed through the BBB
"A+" (excellent) rating from the Better Business Bureau 
Discount information not specified
Offers a wide variety of business coverages
24/7 claims reporting

Zurich North America was founded in 1912 in North America, having expanded its presence from Switzerland, where the company dates back to 1872. Today, the carrier is one of the nation's largest insurance providers. There are about 8,700 employees on the insurance company's LinkedIn network.

Zurich North America belongs to the Zurich Insurance Group, which is a multi-line insurer and one of the leaders in its industry. The carrier holds an "A+" or "superior" rating for its financial strength from AM Best, the leading global credit rating agency monitoring the insurance industry. High ratings from AM Best assure customers that Zurich North America offers guaranteed, dependable coverage from an economically sound carrier.

Established in 1899, AM Best is one of the oldest rating companies in the world. Reviews from AM Best indicate an insurance company’s financial strength and creditworthiness and are based on comprehensive evaluations of the company’s operating performance, business profile, and balance sheet. For customers who are not as familiar with insurance companies’ respective reputations, AM Best’s rating system allows them to make an informed decision about who they can trust to meet their needs.

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Connect with a Zurich North America Insurance Agent Today.

Shopping for insurance? Zurich North America has you covered.

Zurich North America Insurance Specializes in these Industries:

Insurance/Financial Services
Insurance/Financial Services

Protect your insurance / financial services business against risks like identity theft and workplace injuries with reliable insurance.

Wholesalers
Wholesalers

Avoid environmental liabilities, identity theft and other common risks with the right wholesale insurance for your business.

Transportation/Trucking
Transportation/Trucking

Get the coverage you need against bodily injuries and property damage with reliable trucking insurance.

Restaurants
Restaurants

From liquor liability to commercial auto coverage, keep your restaurant protected with the right type of insurance policies.

Healthcare Providers
Healthcare Providers

Get the professional and general liability coverage your business need with insurance for your healthcare providing facility.

Contractors/Construction
Contractors/Construction

Get liability protection against unpredictable accidents, hazards and bodily injuries with contractor or construction insurance.

Large Business
Large Business

Get coverage against commercial property damage, potential lawsuits and other risks with insurance for your large business.

Technology
Technology

Get protection against E&O claims that could potentially arise from your business with technology insurance.

Distributors
Distributors

Stay protected against common accidents, property damage and lawsuits with reliable insurance for your distribution business.

Service Industry
Service Industry

From general liability coverage to workers compensation, you can protect your business with the right service insurance.

Commercial Real Estate
Commercial Real Estate

Protect your business assets and avoid repair and replacement expenses with commercial real estate insurance.

Auto Service & Repair Shops
Auto Service & Repair Shops

Keep your shop insured against lawsuits, property damage and other liability issues with auto service & repair shop coverage.

Manufacturing
Manufacturing

Keep your business covered against workplace injuries and property damage to your equipment with manufacturers insurance.

Zurich North America Commercial Property Insurance

Zurich North America's commercial property insurance offers coverage to help safeguard all kinds of property used by your business against numerous threats, including fire damage, cyberattacks, and more.

Coverage types, features, and benefits:

Buildings

Zurich North America's commercial property insurance includes protection for your business's buildings against many listed perils, including vandalism, fire, explosions, and more.

Equipment

Zurich North America's commercial property insurance includes protection for your business's equipment against many listed perils, including theft, fire, and more.

Stock & other assets

Zurich North America's commercial property insurance includes protection for your business's stock and other assets essential to your operations.

Business interruption

Zurich North America's commercial property insurance also includes protection for business interruption caused by listed disasters like a fire and can help replace typical income as well as maintain employee payroll during company closures.

Zurich North America Commercial Property Insurance Average Prices

Zurich North America does not provide average pricing information for its commercial property insurance policies online. However, an independent insurance agent can easily help you secure and compare quotes for this coverage, as well as many others.

What Discounts Does Zurich North America Offer?

Zurich North America does not make information about its specific coverage discounts readily available. To find out more about the insurance company's available discounts on all types of coverage offered, work together with an independent insurance agent.

Zurich North America Insurance Customer Service

Zurich North America offers online support as well as phone customer service support. The carrier also provides the following customer service options:

  • Email 
  • Snail mail
  • 24/7 phone claims reporting
  • Customer service phone department does not specify hours


Hours


Monday-Friday 24/7


Saturday 24/7


Sunday 24/7

To ensure a great customer service experience, work together with an independent insurance agent. These agents can help handle claims and other matters for you, so you can relax and enjoy your coverage. 

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Connect with a Zurich North America Insurance Agent Today.

Shopping for insurance? Zurich North America has you covered.

Zurich North America Insurance FAQ

Zurich North America allows customers to report claims 24/7 via phone and through a couple of different mediums. However, the insurance company does not specify a claims response timeframe.

Zurich North America allows customers to file claims and get in touch with them through several different mediums, including online, via email, phone, snail mail, etc. The customer service phone department does not specify its hours, but the claims department is available 24/7.

Zurich North America does not provide much information about its claims process other than how and where to file. However, an independent insurance agent can find this information for you, as well as file claims directly for you. They can also keep you updated through every step of the claims process.

Zurich North America's official website is intuitive and easy to navigate. The carrier is available to be reached via several mediums, and across multiple social media platforms. Overall, Zurich North America does create a user-friendly experience for customers.

With excellent ratings through AM Best, the BBB, and customers alike, 24/7 claims reporting availability, and an extensive catalog of business insurance products, Zurich North America has undoubtedly earned a reputation as a good insurance company.

Zurich North America offers a wide selection of business insurance products for companies in the following industries:

  • Agriculture
  • Automotive
  • Construction
  • Energy
  • Financial institutions
  • Healthcare
  • Life sciences
  • Manufacturing
  • Marine
  • Private equity
  • Professional services
  • Real estate
  • Technology
  • Travel

If your business falls into one of these niches, you may find the coverage you need from Zurich North America.

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https://www.zurichna.com/

https://news.ambest.com/newscontent.aspx?refnum=161366&altsrc=23

https://www.bbb.org/us/il/schaumburg/profile/insurance-services-office/zurich-north-america-0654-25000779/customer-reviews