Agency website
About us
Local agency combining service, value and great prices, at Bernier Insurance, we're here to help!
Bernier Insurance, was founded in 1981 by Harvey Bernier. Since that time, we have grown to have three offices: our main office in Rochester and two satellite offices in Dover and Alton (Alton by appointment), and nearly two dozen licensed agents, all based on trust and honesty. We know each and every one of our employees watches out for what is best for our clients each and every day. It's not unusual to find Troy Dillow, our President here in the office, available to help you in anyway possible, at any time. We take the time to sit with you and have a discussion about your own personal circumstances, and make our recommendations, providing you with peace of mind, and a competitive price. We provide you with GOOD VALUE, EXCEPTIONAL CUSTOMER SERVICE, AND TOP NOTCH CLAIMS HANDLING. We're local ~ just walk-in and talk to anyone of us when you need us. We provide Personal Insurance, Commercial Insurance, and Life Insurance and are licensed in New Hampshire, Maine and Massachusetts. We are proud of our dedicated and knowledgeable staff at Bernier Insurance and to be part of this amazing community. Our employees participate in the local soup kitchen, Rochester Chamber, Rochester Veteran's, and local School activities, just to name a few. The Bernier Insurance Scholarship Fund was established in 2006 in honor of the agency's 25th Anniversary and since that time have awarded scholarships to Rochester High School graduating seniors.
What our clients are saying
"Community is very important to me and I value the fact that Bernier Insurance is and has been an active part of the Rochester community for many decades. I really appreciate the prompt and personal service!"
"Service was great! Very informative and the agent was the best! I would recommend Bernier insurance to all my friends and relatives. You guys are the best!"
"I love the personalized help that I get and it's nice to know that when you call you can speak to a live person!!"
"Recently I referred a friend to Bernier Agency for coverage needed for their camp. They were promptly contacted , quoted and coverage was provided in a thoughtful , most professional and very courteous manner the same day. Excellent service was provided just as expected!"
"Someone is always available to answer questions. I have had insurance with you since 2007."
"Fast and accurate service. Very happy with the service I have received."
"I love the personal service I get. A couple of times I forgot to get info back to your office re my newly purchased car, and thank goodness you guys, Ed, didnt forget. Hounded me, in a good wayI sent in the pics and see numbers, everybody was safe and happy. Thanks Ed and staff."
"More to do with all help provided when my mom was still alive and her water heater leaked and flooded her place. The help was greatly appreciated and sold me!"
"I always love how pleasant the agents are and they always assist me with any of the needs that I may have. I love how they regularly check prices and try to find me the best value for my money. I have used Bernier insurance for a very long time because I always get premium service!"
"You always get a good price and respond in a timely manner. I have recommended you several times over the years and they have all been pleased I did."
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States we serve
- Maine
- Massachusetts
- New Hampshire
Our insurance coverages
Personal insurance coverage
- Automobile
- Boat
- Builders Risk / Construction
- Collectible Auto
- Condo
- Farm
- Flood
- Home
- Landlord
- Mobile Home
- Motorcycle
- Other
- Personal Watercraft
- Renters
- Snowmobile
- Special Event
- Travel Trailer
- Umbrella
- Valuable Items
Business insurance coverage
- Business Owners Package (BOP)
- Business Vehicle
- General Liability
- Property
Life & Annuties coverage
- Annuities
- Disability Income
- Life
- Long Term Care
Recommended insurance company partners
Other companies we work with:
RPS, American Modern, A.I.M. Mutual, Donegal Mutual Insurance Company, MetLife Auto & Home, American Reliable Insurance, Markel Specialty, Chubb, Eastern Alliance Insurance Group, Acadia Insurance Co, Oxford Life Insurance Company, American Collectors Insurance, Berkley Aspire, Frankenmuth Mutual Insurance Company, Patriot Insurance, Peninsula Insurance Companies, Vindati, J.C. Taylor, Bristol West Insurance Company, United States Liab, Union Mutual, HagertyBernier Insurance Inc Team
Tracy Herbert
Personal Lines Account Executive
Eduard Viel
Vice President
Gerri Lane
Personal Lines Account Executive
Gloria Gagnon
Vice President
Jamie Kinsley
Agent
Jonathen Paul Warren
Personal Lines Support
Julie Guyer
Commercial Lines Account Executive
- CIC
Julie Scamman
Producer
Kym Gilman
Personal Lines Sales Executive
Nichole Hardin
Personal Lines Sales Executive
Rebecca Greenwood
Vice President
- AAI
Robin Lund
Personal Lines Account Executive
Roxane Dillow
Troy Dillow
Principal
Cathy Haughton
Commercial Lines Account Executive
Christie Morris
Commercial Lines Account Executive
Bernier Insurance Inc Reviews
Customer Reviews
October 5, 2021
Community is very important to me and I value the fact that Bernier Insurance is and has been an active part of the Rochester community for many decades. I really appreciate the prompt and personal service!
October 5, 2021
Service was great! Very informative and the agent was the best! I would recommend Bernier insurance to all my friends and relatives. You guys are the best!
October 5, 2021
I love the personalized help that I get and it's nice to know that when you call you can speak to a live person!!
October 5, 2021
Recently I referred a friend to Bernier Agency for coverage needed for their camp. They were promptly contacted , quoted and coverage was provided in a thoughtful , most professional and very courteous manner the same day. Excellent service was provided just as expected!
October 5, 2021
Someone is always available to answer questions. I have had insurance with you since 2007.
October 5, 2021
Fast and accurate service. Very happy with the service I have received.
October 5, 2021
I love the personal service I get. A couple of times I forgot to get info back to your office re my newly purchased car, and thank goodness you guys, Ed, didnt forget. Hounded me, in a good wayI sent in the pics and see numbers, everybody was safe and happy. Thanks Ed and staff.
October 5, 2021
More to do with all help provided when my mom was still alive and her water heater leaked and flooded her place. The help was greatly appreciated and sold me!
October 5, 2021
I always love how pleasant the agents are and they always assist me with any of the needs that I may have. I love how they regularly check prices and try to find me the best value for my money. I have used Bernier insurance for a very long time because I always get premium service!
October 5, 2021
You always get a good price and respond in a timely manner. I have recommended you several times over the years and they have all been pleased I did.
