Stephen Appenfelder
Adkisson Insurance Agency
Florence, KY
“The Claim-it [Referrals] on the commercial side, there’s not anything else like them out there.”
“I am extremely satisfied [with our ROI]… It’s got to be far exceeding really any other method that we could potentially have… You’re getting opportunities for accounts who have some kind of qualifying event that they’re actively looking [for insurance coverage].”
“I would bet that the Claim-it [Referrals] probably account for 60-70% of the commercial accounts that we’re actively working on… It really makes a huge difference.”
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Keywords: Claim-it Referrals: 2/3/day, commercial lines, 50%+ close ratio, cross-sale opportunities, fair cost, extremely valuable, customer service, ROI
