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Thill-Demerly Agency
  • Business
  • Home
  • Auto

Thill-Demerly Agency

Independent Insurance Agent in Lancaster, NY

About us

Thill-Demerly has been offering custom-tailored insurance policies since 1932. Our main area of focus is the personal lines market (Auto, home, flood, etc.), but we also have the ability to write many classes of business insurance as well. We represent many different companies, so we do the shopping for you. Let us show you what we can do for you.

Personal Lines insurance professionals

Ask me about these types of insurance...

Having the right car insurance is so important, even more important is understanding all the ins and outs of your coverage to help protect you.

Request an automobile insurance quote

Get multiple quotes on your homeowners insurance with one phone call. Let an independent agent shop for you.

Request a homeowners insurance quote

An independent insurance agent will walk you through top umbrella policy options to make sure you have the proper coverage to tackle above and beyond claims.

Request an umbrella insurance quote

States we serve

  • New York

Our insurance coverages

Personal insurance coverage

  • ATV
  • Automobile
  • Boat
  • Collectible Auto
  • Condo
  • Flood
  • Home
  • Landlord
  • Motorcycle
  • Personal Watercraft
  • Pet
  • RV / Motorhome
  • Renters
  • Snowmobile
  • Umbrella

Business insurance coverage

  • Business Owners Package (BOP)
  • Business Vehicle
  • General Liability
  • Property

Recommended insurance company partners

Other companies we work with:

Assurant, CATcoverage, CNA Surety, Condon Skelly, Erie and Niagara Insurance Association, Hagerty, Markel Specialty, MetLife Auto & Home, National Flood Insurance Program (NFIP), Neptune Flood, Preferred Mutual, RPS, Ryan Turner Specialty, ShelterPoint, The Hartford

Thill-Demerly Agency Team

Angela Hake - Agent
Angela Hake
Agent
(716) 683-4491
Rachel Taylor - Agent
Rachel Taylor
Agent
(716) 683-4491
Brian Kroll - Owner
Brian Kroll
Owner
(716) 683-4491
Designations
  • CPIA

Thill-Demerly Agency Reviews

Average based on 17 reviews Leave a review

Customer Reviews

October 21, 2025

We have been treated with kindness and politeness from everyone in the office of Thill-Demerly Insurance Agency. We have no complaints!!

October 21, 2025

Rachel has been patient with this "newbie" from Virginia and knows her NY insurance "stuff"! I asked at least 50 questions, trying to understand NY's voluminous auto "insurance" breakdowns. She patiently answered them all! KUDO"S

October 21, 2025

Very efficient and timely.

October 21, 2025

Angela was amazing to work with! She was able to provide a substantially better rate on our flood insurance than anyone else!

October 21, 2025

Angela and Rachel are beyond exceptional overall. They are caring, personable, attentive, and put their clients first. To say that this experience was flawless is an understatement, as I cant begin to say how grateful we are for being recommended to work with them. Thank you both for all that you did to ensure our home was properly insured and give us a five star experience that we will certainly tell our family and friends about!

October 21, 2025

Rachel Taylor took her time to find an umbrella policy for me that was both cost effective and comprehensive. She took her time and there was no "pressure" to sign anything. Rachel was knowledgeable and considerate in helping me to create the policies that met my needs. I highly recommend Rachel Taylor at Thill-Demerly Insurance Agency.

October 21, 2025

Agent Brian Kroll found the me best possible auto and home coverage saving me money and a lot of time searching and comparing quotes. This agency is a must to check first. Very happy with the in-person service, the staff is very helpful, knowledgeable, and friendly. Many thanks.

October 21, 2025

I absolutely love Rachel, she is the best!!! She is knowledgeable, reliable and super friendly. She is one of the best insurance agents Ive ever worked with. I have used Thill Demerly for over 20 years and have been so happy with them. From Dan King, Mary, Brian and now Rachel, Ive always been treated so well over the years. Love love love this agency!

October 21, 2025

Angela Hake has been a great resource for my clients. I am a local real estate agent and refer my clients to her for home insurance. Angela is always timely with her response and has provided competitive quotes. Highly recommend.

October 21, 2025

As a realtor who sometimes deals with clients who need flood insurance, I never hesitate to recommend Angela! In fact I had her on my radio show talking about flood insurance and anything and everything related to it. Angela is extremely knowledgeable, prompt in getting back with you and above all offers professional service! I would not use anyone else for my client s needs. Ever!

Our Commitment to Transparent and Trustworthy Reviews

We prioritize honest feedback from our clients to assist future customers in making well-informed decisions. Our review section showcases authentic experiences from real customers. When a less-than-positive review is submitted, we share it with both the agent and the reviewer to foster collaboration and improvement based on constructive feedback. We also moderate reviews to remove inappropriate content or spam, upholding a high standard of trust and transparency.

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Thill-Demerly Agency

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