Pledge of Performance

Trusted Choice Pledge of Performance Shield
Trusted Choice® independent agents
know you, help you, serve you

Our independent agents bring more to the table. They give you more options, prices you'll love, and the support to make the whole process easy.

That's our pledge to you, and all of our clients. And if we ever come up short on these commitments, please let us know so we can make it right.

Our Pledge of Performance
promises that we will:
  • Understand your needs as a member of your local community
  • Use our broad market access to provide you choices that help result in solutions to address your needs
  • Communicate quickly and effectively in a way that works for you, whether it's in-person or electronically
  • Provide sound guidance as a knowledgeable professional who is passionate about insurance
  • Be there to adapt your coverage as your family's and business's needs change
  • Be a trusted resource who supports and guides you through the claims process
Here are a few more reasons to use an independent agent from

4.3/5 Star Review4.3/5 stars

based on 136 customer reviews from Consumer Affairs

Five Stars5 stars, Michael of Taylors, SC
"I wanted to find someone who would shop everything..."

Liberty Mutual had a $500 price increase on my truck. So I wanted to find somebody who would shop everything and not just one company and I found Trusted Choice. They found me a local agent, who I felt comfortable with. The interaction between the agent and I was very professional, no pressure, and there was unbiased information.

Five Stars5 stars, Rudy of Altamonte Springs, FL
"I went with an independent agent because..."

Every year I search for homeowners insurance to make sure that I’m getting the best bang for my dollar. I went with an independent agent because if I go through them, I get that one-on-one instead of being just a number…They got back to me on time, usually within a couple of hours or within the hour after sending an email or placing a call. They called me back with the information I was looking for. That's what led me to decide that Trusted Choice was the one I should go with.

Five Stars5 stars, R. of AZ
"It was fairly easy because..."

It was fairly easy because it asked me location, gave me a map to look at so I could see exactly where these folks were because I don't want to drive. If I have to go to their office for whatever reason, I didn't want to have to drive too far. The map helped me focus in on nearby people. And then I was looking for an independent agent, so it helped me narrow the focus. Then the company's agent called me right back. I told her what I was looking for and she responded within an hour of some kind of a general quote. I gave more specifics, then she got right back to me. It was all done within 24 hours.

I knew that I would have more options through an independent agent company. The Trusted Choice website helped me in selecting an independent agent. The agent who assisted me in finding a policy was very good.

5 stars Lois from Souderton, PA