Agency website
About us
At The Smudz Insurance Group LLC, we're an independent, locally owned insurance agency based in Delaware, Ohio. Our mission is simple: to match individuals and businesses with the insurance solutions that best fit their unique needs. Whether you're looking for personal coverage or business protection, we're here to help.
We partner with a wide range of top-rated insurance carriers-both locally and nationally-each with their own specialties. This broad network allows us to offer tailored coverage options for everything from home and auto to life and commercial insurance.
Who We Are
When you reach out to us, you're not just contacting a company-you're connecting with real people who care. Our dedicated team is here to guide you through every step, from choosing the right policy to navigating claims and billing questions. No long hold times, no runaround-just friendly, knowledgeable support when you need it most.
Let us help you protect what matters most-with the right coverage, the right price, and the right people by your side.
What our clients are saying
"I have been working with Ry for over 10 years, and she has consistently provided exceptional customer service. She is always available whenever I have questions and goes above and beyond to ensure I'm well-informed. Both Ry and Lauren are extremely knowledgeable, and during my most recent accident, they were incredibly helpful, answering all my questions and putting my mind at ease. I highly recommend their services!"
"Got my rate dropped down from 525 for 6 months all the way to 408 thanks to Chrysta! She was very friendly, very polite and super informative. Great customer service and went above and beyond what I expected! Will definitely recommend to everyone I know!"
"The experience Ive had since Ive signed up with Smudz Insurance group is amazing. With the many interactions Ive had dealing with any type of customer service, Ryanne has always been punctual, kind, responsive and professional. I've never had such a personal experience dealing with my auto/home insurance, but Ryanne makes me feel comfortable and confident and at ease. My insurance coverage is never a stress or obligation I feel like I have to deal with. Smudz provides comfort and peace of mind when it comes to insurance!"
"Professional. Timely. Responsive. Diligent. These are just a few of the words that come to mind when I think of these guys. I've used them for my homeowner's insurance two years running now. I am also using them for my General Liability insurance for my new start-up. I have worked with various members of the staff, including one of the owners. Corrisha is a rock star! This team will educate you; help guide you and ultimately help you land where you need to be, all without inflated prices. These guys & gals are top notch, as another reviewer claims. I highly recommend."
"Rich is a great business partner and provides excellent service on a consistent level. He has helped me with my personal auto and life policies for several years and whenever I have a question based on these policies, he comes off extremely knowledgeable and willing to help. I also have had great experiences with his group, and they take pride in the customer experience."
"Everyone there is so friendly and ready to help at a moment's notice. I needed some info for closing or my date was going to be pushed back, and within 15 minutes my loan officers request was taken care of. Look no further, this is the insurance company you want on your side!"
"The whole team is professional, attentive, most of all patience. Weve been clients for years. Expanding a line of insurance is easy whether its adding a new driver or adding valuables to a homeowners policy. Great company."
"Rich and the team at Smudz Insurance Group are phenomenal! Insurance is far from my expertise, and it is helpful to get advice, responsiveness, attention, recommendations & overall amazing care for my family. Rich has gone above and beyond to guide in any decision making and truly has his clients' best interest at hand."
"I have been with Smudz Insurance Group for 10+ years and would highly recommend Rich and his team. They have handled all our insurance needs through the years, and we couldn't ask for better service. Very friendly, competitive pricing, and great customer service! SIG has gone out of their way to make sure we have the best prices and coverage for our home and vehicles"
"I had been with my insurance company for almost 10 years and like everything my premium renewal increased, ridiculous. I heard positive things about Smudz Ins. I went on their website and requested a quote. To my surprise within 5 minutes, I received a phone call from Chrysta Russell. I was shocked to receive a call so fast. She got some basic information and told me she would contact me the next day with some options after looking. Chrysta was on it! The next day she called me with a great deal, and even better coverage than I had with my old company and for over $1,700 less! She answered all my questions and took the time to go step by step with me when I had questions about my home and auto coverages. I can't say enough positive things about Chrysta. She did a great job! Thank you."
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Commercial Lines insurance professionals
Ask me about these types of insurance...
An independent insurance agent will make sure that your business is covered in the event of a catastrophe or sudden loss.
Request a business insurance quoteIf a data breach does happen, it's a wise decision to have a cyber liability insurance policy to help your company stay secure.
Request a cyber liability quoteRestaurant insurance is a combo platter of coverage that protects your customers, employees, property and inventory.
Request a restaurant insurance quoteHotel insurance is a very specific type of business insurance that's been tailored to meet the unique coverage needs of your business. Talk to an independent agent.
Request a hotel insurance quoteBakery insurance is designed to protect your small business from potential hazards that can lead to serious financial loss. Talk to an independent agent.
Request a bakery insurance quoteOur independent insurance agents can help you find the right coverage for your daycare at the right price.
Request a daycare insurance quoteWhy choose Smudz Insurance Group
States we serve
- Indiana
- Kentucky
- Ohio
- Pennsylvania
- Tennessee
Our insurance coverages
Personal insurance coverage
- Automobile
- Condo
- Home
- Renters
Business insurance coverage
- Bonds
- Builders Risk
- Business Owners Package (BOP)
- Business Vehicle
- Contractors Equipment
- Cyber Liability
- Directors & Officers
- Employment Practices Liability
- Errors & Omissions
- General Liability
- Professional Liability
- Property
- Umbrella / Excess
Life & Annuities coverage
- Annuities
- Life
Industries we serve
- Accommodation and Food Services
- Administrative and Support and Waste Management and Remediation Services
- Agriculture, Forestry, Fishing and Hunting
- Arts, Entertainment, and Recreation
- Construction
- Educational Services
- Finance and Insurance
- Health Care and Social Assistance
- Information
- Management of Companies and Enterprises
- Manufacturing - Food / Beverage / Textiles / Apparel / Leather
- Manufacturing - Metal / Machinery / Computer / Electrical / Transportation / Furniture
- Manufacturing - Wood / Paper / Paper / Mining / Plastics
- Mining, Quarrying, and Oil and Gas Extraction
- Other Services (except Public Administration)
- Professional, Scientific, and Technical Services
- Public Administration
- Real Estate and Rental and Leasing
- Retail - Sporting Goods / Hobby / Music / General / Misc.
- Retail - Vehicle / Home / Furniture / Building / Garden / Food / Health / Gas / Clothing
- Transportation - Air / Rail / Water / Truck / Transit / Ground / Pipeline / Scenic
- Transportation and Warehousing
- Utilities
- Wholesale Trade
Recommended insurance company partners
Other companies we work with:
Celina Insurance Group, GEICO, Grange Insurance, Hagerty, Honeycomb Insurance, Merchants Insurance Group, Millers Mutual, National General Insurance (GMAC), The Hanover Insurance Group, The Hartford, Trexis, Utica First Insurance Company, Western Reserve MutualSmudz Insurance Group Team
Smudz Insurance Group Reviews
Customer Reviews
I have been working with Ry for over 10 years, and she has consistently provided exceptional customer service. She is always available whenever I have questions and goes above and beyond to ensure I'm well-informed. Both Ry and Lauren are extremely knowledgeable, and during my most recent accident, they were incredibly helpful, answering all my questions and putting my mind at ease. I highly recommend their services!
Got my rate dropped down from 525 for 6 months all the way to 408 thanks to Chrysta! She was very friendly, very polite and super informative. Great customer service and went above and beyond what I expected! Will definitely recommend to everyone I know!
The experience Ive had since Ive signed up with Smudz Insurance group is amazing. With the many interactions Ive had dealing with any type of customer service, Ryanne has always been punctual, kind, responsive and professional. I've never had such a personal experience dealing with my auto/home insurance, but Ryanne makes me feel comfortable and confident and at ease. My insurance coverage is never a stress or obligation I feel like I have to deal with. Smudz provides comfort and peace of mind when it comes to insurance!
Professional. Timely. Responsive. Diligent. These are just a few of the words that come to mind when I think of these guys. I've used them for my homeowner's insurance two years running now. I am also using them for my General Liability insurance for my new start-up. I have worked with various members of the staff, including one of the owners. Corrisha is a rock star! This team will educate you; help guide you and ultimately help you land where you need to be, all without inflated prices. These guys & gals are top notch, as another reviewer claims. I highly recommend.
Rich is a great business partner and provides excellent service on a consistent level. He has helped me with my personal auto and life policies for several years and whenever I have a question based on these policies, he comes off extremely knowledgeable and willing to help. I also have had great experiences with his group, and they take pride in the customer experience.
Everyone there is so friendly and ready to help at a moment's notice. I needed some info for closing or my date was going to be pushed back, and within 15 minutes my loan officers request was taken care of. Look no further, this is the insurance company you want on your side!
The whole team is professional, attentive, most of all patience. Weve been clients for years. Expanding a line of insurance is easy whether its adding a new driver or adding valuables to a homeowners policy. Great company.
Rich and the team at Smudz Insurance Group are phenomenal! Insurance is far from my expertise, and it is helpful to get advice, responsiveness, attention, recommendations & overall amazing care for my family. Rich has gone above and beyond to guide in any decision making and truly has his clients' best interest at hand.
I have been with Smudz Insurance Group for 10+ years and would highly recommend Rich and his team. They have handled all our insurance needs through the years, and we couldn't ask for better service. Very friendly, competitive pricing, and great customer service! SIG has gone out of their way to make sure we have the best prices and coverage for our home and vehicles
I had been with my insurance company for almost 10 years and like everything my premium renewal increased, ridiculous. I heard positive things about Smudz Ins. I went on their website and requested a quote. To my surprise within 5 minutes, I received a phone call from Chrysta Russell. I was shocked to receive a call so fast. She got some basic information and told me she would contact me the next day with some options after looking. Chrysta was on it! The next day she called me with a great deal, and even better coverage than I had with my old company and for over $1,700 less! She answered all my questions and took the time to go step by step with me when I had questions about my home and auto coverages. I can't say enough positive things about Chrysta. She did a great job! Thank you.
We prioritize honest feedback from our clients to assist future customers in making well-informed decisions. Our review section showcases authentic experiences from real customers. When a less-than-positive review is submitted, we share it with both the agent and the reviewer to foster collaboration and improvement based on constructive feedback. We also moderate reviews to remove inappropriate content or spam, upholding a high standard of trust and transparency.
