Agency website
About us
Helping to Deliver The Best Insurance Experience Possible
Biltmore Insurance Services was established in 1996. We are proud to provide insurance and financial solutions to more than 100,000 individuals and businesses throughout the state of Georgia and the Southeast.
We are a member of the Independent Insurance Agents and Brokers of Georgia. As independent insurance agents, we don't work for any one company; we represent several different carriers, and that allows us to focus on providing you the right amount and right type of insurance for your needs. Biltmore Insurance Services, LLC is also a Secure Risk Agent, a member if the PIA, Big "I"/Trusted Choice, Florida Association of Insurance Agents (FIAIA) and the Florida Surplus Lines Association (FSLA).
Ask us about personal, commercial, and life coverage. We provide auto insurance, homeowners insurance, condo association insurance, boat/watercraft insurance, business/commercial insurance, health insurance, life insurance, motorcycle insurance, trucking/fleet insurance, and aviation insurance.
What our clients are saying
""Kim Massaud has always been very responsive to my needs and worked hard to get the insurance my company needed.""
""Michelle with Biltmore was able to save us quite a bit over our previous company and we just got our yearly renewal and it had a small increase unlike the crazy several hundred dollar increases every 6 months like we had with other companies for no obvious reason. The other nice thing was being able get and pay for a 12 month policy instead of every 6 months like the big names do. Very pleased overall with Biltmore insurance. " "
"I had an excellent experience with Biltmore Insurance Services. Their team is incredibly professional, friendly, and knowledgeable. They made the entire process easy to understand and took the time to find the best coverage tailored to my needs. "What impressed me most was their honesty and responsivenessthey were always quick to answer my questions and made me feel confident in my decisions. Its rare to find a company that genuinely cares about its clients, but Biltmore Insurance Services definitely does. I highly recommend them to anyone looking for dependable insurance support. Truly a 5-star service!""
""Michelle has been great! She is on top of everything!! Great job!!""
""As an unapologetically small owner/operated business, our vendor service partners play an important role in our operations and production management. Often with time critical request, Jacki and karen enthusiastically supply necessary certificates to ensure we are compliant in our endeavors. with proof of coverage. Regarding asset protection and insurance, Jackie has taken great care in researching and advocating for best coverage and value. I am thankful for the relationship now spanning over 12 years." "
""I appreciate that the staff is very receptive to questions and concerns. They respond quickly and are easy to reach out to any issues I have in dealing with policies.""
""Specifically, we love Jackie, anytime there is a question she is "on it". If she's not in the office, she has a voicemail or an email of someone else. Karen is the point of contact for COI & she responds quickly. Sarah has been awesome when we need to reach her level. Very pleased with them & would definitely recommend.""
""Always has our best interest at heart. Excellent customer service and follow up. We love working with Sarah, Caroline, Karen, and Lynette""
""Our agent, Vickie, is always very responsive and has great knowledge. She is very easy to work with.""
""I have been working with Leslie McClure for a decade now. She has been exceptional with her communication, identifying the needs and requirements for multiple contracts for my small business. She always follows up with my requests and provided ongoing resolutions in a timely manner. Essentially, the customer service all around is exceptional.""
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Personal and Commercial Lines insurance professionals
Ask me about these types of insurance...
Having the right car insurance is so important, even more important is understanding all the ins and outs of your coverage to help protect you.
Request an automobile insurance quoteAn independent insurance agent will make sure that your business is covered in the event of a catastrophe or sudden loss.
Request a business insurance quoteGet multiple quotes on your homeowners insurance with one phone call. Let an independent agent shop for you.
Request a homeowners insurance quoteOur independent insurance agents are here to help you find the best life insurance that will take care of those you leave behind.
Request a life insurance quoteAn annuity is an investment product issued by an insurance company that provides you with guaranteed periodic payments in return for your initial investment.
Request a annuities quoteIf a data breach does happen, it's a wise decision to have a cyber liability insurance policy to help your company stay secure.
Request a cyber liability quoteWhy choose Biltmore Insurance Services, LLC - Branch in Marietta
States we serve
- Alabama
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- DC
- Delaware
- Florida
- Georgia
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
Our insurance coverages
Personal insurance coverage
- ATV
- Automobile
- Boat
- Builders Risk / Construction
- Collectible Auto
- Condo
- Earthquake
- Farm
- Flood
- Health
- Home
- Identity Fraud
- Landlord
- Mobile Home
- Motorcycle
- Other
- Personal Watercraft
- Pet
- RV / Motorhome
- Renters
- Short-Term / Sharing
- Special Event
- Travel Trailer
- Umbrella
- Vacant Land
- Valuable Items
Business insurance coverage
- Accident & Health
- Bonds
- Builders Risk
- Business Owners Package (BOP)
- Business Vehicle
- Contractors Equipment
- Cyber Liability
- Directors & Officers
- Employment Practices Liability
- Errors & Omissions
- General Liability
- Inland Marine
- Other
- Professional Liability
- Property
- Umbrella / Excess
- Workers' Compensation
Life & Annuities coverage
- Annuities
- Disability Income
- Life
- Long Term Care
Industries we serve
- Accommodation and Food Services
- Administrative and Support and Waste Management and Remediation Services
- Agriculture, Forestry, Fishing and Hunting
- Arts, Entertainment, and Recreation
- Construction
- Educational Services
- Finance and Insurance
- Health Care and Social Assistance
- Information
- Management of Companies and Enterprises
- Manufacturing - Food / Beverage / Textiles / Apparel / Leather
- Manufacturing - Metal / Machinery / Computer / Electrical / Transportation / Furniture
- Manufacturing - Wood / Paper / Paper / Mining / Plastics
- Mining, Quarrying, and Oil and Gas Extraction
- Other Services (except Public Administration)
- Professional, Scientific, and Technical Services
- Public Administration
- Real Estate and Rental and Leasing
- Retail - Sporting Goods / Hobby / Music / General / Misc.
- Retail - Vehicle / Home / Furniture / Building / Garden / Food / Health / Gas / Clothing
- Transportation - Air / Rail / Water / Truck / Transit / Ground / Pipeline / Scenic
- Transportation and Warehousing
- Utilities
- Wholesale Trade
Recommended insurance company partners
Other companies we work with:
AFLAC, AIG Insurance Company, Accident Fund, Accident Insurance Company (AIC), Aetna, American Modern, Auto-Owners Insurance Company, Blue Cross Blue Shield, Burns & Wilcox, CIG Capitol Insurance Group, Central Insurance Companies, Cincinnati Insurance Company, Columbia Insurance Group, Encompass, Farmers Insurance Company, Firemans Fund Ins, Grange Insurance, Hiscox Ins Co Inc., Humana, J.C. Taylor, Markel Specialty, Mercury Insurance Group, Philadelphia Insurance Companies, RPS, Safeco Insurance, State Auto, The Hanover Insurance Group, Utica National Insurance, pomiBiltmore Insurance Services, LLC - Branch in Marietta Team
Biltmore Insurance Services, LLC - Branch in Marietta Reviews
Customer Reviews
"Kim Massaud has always been very responsive to my needs and worked hard to get the insurance my company needed."
"Michelle with Biltmore was able to save us quite a bit over our previous company and we just got our yearly renewal and it had a small increase unlike the crazy several hundred dollar increases every 6 months like we had with other companies for no obvious reason. The other nice thing was being able get and pay for a 12 month policy instead of every 6 months like the big names do. Very pleased overall with Biltmore insurance. "
I had an excellent experience with Biltmore Insurance Services. Their team is incredibly professional, friendly, and knowledgeable. They made the entire process easy to understand and took the time to find the best coverage tailored to my needs. "What impressed me most was their honesty and responsivenessthey were always quick to answer my questions and made me feel confident in my decisions. Its rare to find a company that genuinely cares about its clients, but Biltmore Insurance Services definitely does. I highly recommend them to anyone looking for dependable insurance support. Truly a 5-star service!"
"Michelle has been great! She is on top of everything!! Great job!!"
"As an unapologetically small owner/operated business, our vendor service partners play an important role in our operations and production management. Often with time critical request, Jacki and karen enthusiastically supply necessary certificates to ensure we are compliant in our endeavors. with proof of coverage. Regarding asset protection and insurance, Jackie has taken great care in researching and advocating for best coverage and value. I am thankful for the relationship now spanning over 12 years."
"I appreciate that the staff is very receptive to questions and concerns. They respond quickly and are easy to reach out to any issues I have in dealing with policies."
"Specifically, we love Jackie, anytime there is a question she is "on it". If she's not in the office, she has a voicemail or an email of someone else. Karen is the point of contact for COI & she responds quickly. Sarah has been awesome when we need to reach her level. Very pleased with them & would definitely recommend."
"Always has our best interest at heart. Excellent customer service and follow up. We love working with Sarah, Caroline, Karen, and Lynette"
"Our agent, Vickie, is always very responsive and has great knowledge. She is very easy to work with."
"I have been working with Leslie McClure for a decade now. She has been exceptional with her communication, identifying the needs and requirements for multiple contracts for my small business. She always follows up with my requests and provided ongoing resolutions in a timely manner. Essentially, the customer service all around is exceptional."
We prioritize honest feedback from our clients to assist future customers in making well-informed decisions. Our review section showcases authentic experiences from real customers. When a less-than-positive review is submitted, we share it with both the agent and the reviewer to foster collaboration and improvement based on constructive feedback. We also moderate reviews to remove inappropriate content or spam, upholding a high standard of trust and transparency.
