Encore Insurance Advisors
  • Business
  • Home
  • Auto
  • Life
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Encore Insurance Advisors

Independent Insurance Agent in Burlington, NC

About us

Service. Experience. Options.

At Encore Insurance, our knowledgeable advisors provide recommendations to protect you and your loved ones when it counts the most. Whether it is your personal needs such as home, auto, life, motorcycle, etc. or your commercial needs such as general liability, commercial auto, property, workers compensation, etc. it is all personal to us. We love all types of businesses, such as contractors, salons, restaurants, real estate, auto garages, offices, retail stores, home associations, sign companies, glass companies, and more! Give us a call today for a second opinion on your insurance needs. We make appointments outside our normal business hours as well. We appreciate your inquiry and your business!

Personal and Commercial Lines insurance professionals

Ask me about these types of insurance...

Having the right car insurance is so important, even more important is understanding all the ins and outs of your coverage to help protect you.

An independent insurance agent will make sure that your business is covered in the event of a catastrophe or sudden loss.

Get multiple quotes on your homeowners insurance with one phone call. Let an independent agent shop for you.

If a data breach does happen, it's a wise decision to have a cyber liability insurance policy to help your company stay secure.

An independent insurance agent will walk you through top umbrella policy options to make sure you have the proper coverage to tackle above and beyond claims.

Restaurant insurance is a combo platter of coverage that protects your customers, employees, property and inventory.

Why choose Encore Insurance Advisors

States we serve

  • North Carolina
  • South Carolina
  • Virginia

Our insurance coverages

Personal insurance coverage

  • ATV
  • Automobile
  • Boat
  • Builders Risk / Construction
  • Collectible Auto
  • Condo
  • Earthquake
  • Farm
  • Flood
  • Health
  • Home
  • Identity Fraud
  • Landlord
  • Mobile Home
  • Motorcycle
  • Other
  • Personal Watercraft
  • Pet
  • RV / Motorhome
  • Renters
  • Short-Term / Sharing
  • Snowmobile
  • Special Event
  • Travel Trailer
  • Umbrella
  • Vacant Land
  • Valuable Items

Business insurance coverage

  • Bonds
  • Builders Risk
  • Business Owners Package (BOP)
  • Business Vehicle
  • Contractors Equipment
  • Cyber Liability
  • Directors & Officers
  • Employment Practices Liability
  • Errors & Omissions
  • General Liability
  • Inland Marine
  • Other
  • Professional Liability
  • Property
  • Umbrella / Excess
  • Workers' Compensation

Life & Annuties coverage

  • Annuities
  • Disability Income
  • Life
  • Long Term Care

Industries we serve

  • Accommodation and Food Services
  • Administrative and Support and Waste Management and Remediation Services
  • Agriculture, Forestry, Fishing and Hunting
  • Arts, Entertainment, and Recreation
  • Construction
  • Educational Services
  • Finance and Insurance
  • Health Care and Social Assistance
  • Information
  • Management of Companies and Enterprises
  • Manufacturing - Food / Beverage / Textiles / Apparel / Leather
  • Manufacturing - Metal / Machinery / Computer / Electrical / Transportation / Furniture
  • Other Services (except Public Administration)
  • Professional, Scientific, and Technical Services
  • Real Estate and Rental and Leasing
  • Retail - Sporting Goods / Hobby / Music / General / Misc.
  • Retail - Vehicle / Home / Furniture / Building / Garden / Food / Health / Gas / Clothing
  • Transportation and Warehousing
  • Wholesale Trade

Recommended insurance company partners

Other companies we work with:

Aetna, American Strategic Insurance, Blue Cross Blue Shield, Colonial Life Insurance, Dairyland Insurance Company, Erie Insurance Company, Erie and Niagara Insurance Association, First Benefits Insurance Mutual, Hagerty, Hiscox Ins Co Inc., Illinois Mutual Life, National General Insurance (GMAC), RPS, Utica National Insurance, Wright Flood

Encore Insurance Advisors Team

Karen Fentress - Owner
Karen Fentress
(336) 228-9200 LinkedIn Profile
  • CPCU
Lori Roney - Agent
Lori Roney
(336) 228-9200
  • AINS
Joani Younger - Commercial Lines Manager
Joani Younger
Commercial Lines Manager
(336) 228-9200
Amy Handley - Account Executive
Amy Handley
Account Executive
(336) 228-9200
Madison Nance - Agent
Madison Nance
(336) 228-9200
Michael Tekely - Agent
Michael Tekely
(336) 228-9200
Mikayla Venable - Customer Service Representative
Mikayla Venable
Customer Service Representative
(336) 228-9200

Encore Insurance Advisors Reviews

Average based on 5 reviews Leave a review

Customer Reviews

February 18, 2022

When I call with a question, I always get a real person to talk to and they provide me with the answer, if not they get someone who will. After 15 to 20 years the quality of personal service has not diminished, and I appreciate that.

February 18, 2022

The staff is friendly and well trained. They take the time to explain the coverage you have and the not covered. The rates are fair and the agency has the ability to change carriers should the rates keep increasing.

February 18, 2022

Since we required the services of two tow trucks, several phone calls were required between us, Encore and the insurance company. It ended up that the insurance company would not pay $200 for their part of the tow bills. Ms. Fentress got involved and after several days was able to get the insurance company to pay the amount involved. She handled the payment of $200 like it was $1,000. I really appreciated the time and effort she afforded us.

February 18, 2022

I have dealt with multiple insurance companies and agents but you folks truly take care of business. Your company always responds and keeps in touch in a timely fashion. You seem to know what I need and want in one simple conversation. At Encore, all persons that I have come in contact with thoroughly handled my needs in commercial, residential and vehicle insurance.

February 18, 2022

Every business needs insurance advisors like Encore Insurance. They will always keep on your side and do their best to find appropriate insurance for your business. Highly recommended. You will not be disappointed.


Encore Insurance Advisors

Service. Experience. Options.