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Universal Insurance Agency Inc.
  • Business
  • Home
  • Auto
This badge signifies we are a Trusted Choice agency. As a Trusted Choice agency, we understand your needs as a member of your local community. We use our broad market access to provide you with choices and are committed to offering you expertise, guidance, and tailored service for years to come.

Universal Insurance Agency Inc.

Independent Insurance Agent in Worcester, MA

About us

We've Got You Covered!

Legendary Service for Business Insurance Policy Holders and Personal Lines.

This is our the mission at Universal Insurance Agency.

We are committed to business owners and local families. We strive to be the most trusted insurance agency in our community. We will earn your trust by providing the best quotes, customer service, knowledge and professionalism beyond our client's expectations. We recognize you come to us to protect their most vital and valuable possessions.

We believe in honesty, family values, innovation and community involvement. This is our culture and our road to the future.

Personal and Commercial Lines insurance professionals

Ask me about these types of insurance...

Having the right car insurance is so important, even more important is understanding all the ins and outs of your coverage to help protect you.

Request an automobile insurance quote

An independent insurance agent will make sure that your business is covered in the event of a catastrophe or sudden loss.

Request a business insurance quote

Get multiple quotes on your homeowners insurance with one phone call. Let an independent agent shop for you.

Request a homeowners insurance quote

If a data breach does happen, it's a wise decision to have a cyber liability insurance policy to help your company stay secure.

Request a cyber liability quote

An independent insurance agent will walk you through top umbrella policy options to make sure you have the proper coverage to tackle above and beyond claims.

Request an umbrella insurance quote

Restaurant insurance is a combo platter of coverage that protects your customers, employees, property and inventory.

Request a restaurant insurance quote

Why choose Universal Insurance Agency Inc.

States we serve

  • Connecticut
  • Florida
  • Maine
  • Massachusetts
  • New Hampshire
  • Rhode Island

Our insurance coverages

Personal insurance coverage

  • ATV
  • Automobile
  • Boat
  • Builders Risk / Construction
  • Collectible Auto
  • Condo
  • Earthquake
  • Farm
  • Flood
  • Health
  • Home
  • Identity Fraud
  • Landlord
  • Mobile Home
  • Motorcycle
  • Other
  • Personal Watercraft
  • Pet
  • RV / Motorhome
  • Renters
  • Short-Term / Sharing
  • Snowmobile
  • Special Event
  • Travel Trailer
  • Umbrella
  • Vacant Land
  • Valuable Items

Business insurance coverage

  • Bonds
  • Builders Risk
  • Business Owners Package (BOP)
  • Business Vehicle
  • Contractors Equipment
  • Cyber Liability
  • Directors & Officers
  • Employment Practices Liability
  • Errors & Omissions
  • General Liability
  • Inland Marine
  • Other
  • Professional Liability
  • Property
  • Umbrella / Excess
  • Workers' Compensation

Industries we serve

  • Accommodation and Food Services
  • Administrative and Support and Waste Management and Remediation Services
  • Agriculture, Forestry, Fishing and Hunting
  • Arts, Entertainment, and Recreation
  • Construction
  • Educational Services
  • Finance and Insurance
  • Health Care and Social Assistance
  • Information
  • Management of Companies and Enterprises
  • Manufacturing - Food / Beverage / Textiles / Apparel / Leather
  • Manufacturing - Metal / Machinery / Computer / Electrical / Transportation / Furniture
  • Manufacturing - Wood / Paper / Paper / Mining / Plastics
  • Mining, Quarrying, and Oil and Gas Extraction
  • Other Services (except Public Administration)
  • Professional, Scientific, and Technical Services
  • Public Administration
  • Real Estate and Rental and Leasing
  • Retail - Sporting Goods / Hobby / Music / General / Misc.
  • Retail - Vehicle / Home / Furniture / Building / Garden / Food / Health / Gas / Clothing
  • Transportation - Air / Rail / Water / Truck / Transit / Ground / Pipeline / Scenic
  • Transportation and Warehousing
  • Utilities
  • Wholesale Trade

Recommended insurance company partners

Other companies we work with:

A.I.M. Mutual, AIG Insurance Company, AmTrust Financial, American European Insurance Group, American Modern, Assurant, Berkley Risk Insurance Company, Berkshire Hathaway GUARD Insurance Company, Bristol West Insurance Company, CNA, CNA Surety, Charter Oak Fire Ins, Chubb, Colony Insurance Company, Concord Group Insurance, Esurance, Farmers Insurance Company, Fremont Insurance Company, GNY Insurance Companies, Great American Insurance Company, Heritage Insurance Company, Homeowners Choice Insurance, Hospitals Insurance Company, Markel Specialty, Mass Property Insurance (MPIUA), Merchants Insurance Group, Middle Oak, Narragansett Bay, Nautilus Insurance, Norfolk & Dedham Mutual, Penn-America Insurance, People's Trust Insurance, Philadelphia Insurance Companies, Preferred Mutual, QBE Insurance Corporation, RPS, Ryan Turner Specialty, Surplus & Excess Lines, The Beacon Mutual Insurance Company, The General, The Hanover Insurance Group, The Hartford, TypTap Insurance, US Assure, Union Mutual, Universal North American, Universal Property & Casualty Insurance, Utica First Insurance Company, Utica National Insurance

Universal Insurance Agency Inc. Team

Niciane Bonilla - Customer Service Representative
Niciane Bonilla
Customer Service Representative

Universal Insurance Agency Inc. Reviews

Average based on 5 reviews Leave a review

Customer Reviews

December 14, 2021

Universal Insurance Agency is always there to help me with my every need. I believe they are genuinely concerned with all of my insurance questions. I highly recommend Universal Insurance agency for any family or business.

December 14, 2021

As a business person I love being able to have all my business policies as well as home and auto with the same agency. I saved money when I moved my policies to Universal Insurance Agency. Especially my Workers Comp and General liability policies were much more affordable.

December 14, 2021

With many thanks for your help and delightful service, and hoped for future work together. Thank you for being so helpful. It was refreshing to speak with such a knowledgeable individual.

December 14, 2021

Universal Insurance has saved my whole family so much time and money! Someone is always willing to answer your questions and help in any way. When a claim occurred, they even call you to make sure everything is going smoothly. Thats A+ SERVICE!! Always going above and beyond!!!

December 14, 2021

Welberson & Jackie have always been prompt and available whenever we need them. It is this type of customer service that make it so easy to stay with Universal Insurance.


Universal Insurance Agency Inc.

We've Got You Covered!

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