Berkshire Hathaway GUARD Insurance Companies Review 2025

Berkshire Hathaway is available to its customers by phone, email, online, and regular mail. The company also offers an online Policyholder Service Center (also available in a mobile app) that provides access to account management, billing and payment, claims, and other coverage-specific features. In most cases, customers can also call their independent insurance agent for immediate, personal service.

To report new claims, Berkshire Hathaway’s customers are instructed to call a toll-free claims line. Please have available the following information:

• Policy number
• A description of how, when, and where the incident occurred
• Names, addresses, phone numbers of injured/involved parties or witnesses
• The insured driver’s name, address, phone number (for commercial auto claims)
• The employer’s tax ID number, the injured/ill employee’s SSN and personnel file and any accident reports (for workers’ compensation claims)
• Legal correspondence (for liability claims)

You can also report claims online via a fillable form. You’ll be asked to select the type of policy and provide your policy number, a short description of the loss, injury, or incident, and more.

Downloadable disability insurance claim forms are provided on the company’s website, as well as the ability to upload photos and documents for all of your claims.

Customers can log in to the online service center to do the following.

• Check on the status of an existing claim
• Converse with your claims adjuster
• View policy loss history
• Report a claim online (for most types of policies)

Berkshire Hathaway GUARD Insurance Companies has a user-friendly website that offers a variety of resources including loss control training videos and flyers, as well as an online policyholder service center. The Policyholder Service Center provides access to a wide range of customer resources including bill payments, view and download your policy, report a claim, and more.

Commercial auto insurance from Berkshire Hathaway GUARD protects vehicles used to conduct a service, transport goods, haul tools and equipment, or that are simply owned by a corporation or partnership. It protects against liability, collision, personal injury, etc.

Berkshire Hathaway's coverage can accommodate companies with one vehicle or many more. Coverage highlights include:

• Liability up to $1 million combined single limits
• State-specific mandatory coverages: personal injury protection/no fault; uninsured/underinsured motorists (where applicable)
• Physical damage for commercial vehicles up to $250,000; private passenger vehicles (used for commercial purposes) up to $75,000
• Towing coverage for vehicles less than 10,000 lbs.
• Automatic physical damage coverage for newly acquired vehicles
• Additional insured when required by contract endorsement
• Business Auto Broad Form Endorsement extends coverage and limits

This coverage is comparable to the commercial auto insurance covered by any major insurance carrier, and can be considered a good option for your business.

Berkshire Hathaway GUARD Insurance Companies has the backing of Berkshire Hathaway, Inc., one of the most financially stable companies around. The company offers a wide range of policies for businesses, and from a coverage standpoint can be considered a solid choice for most businesses. The company has received numerous BBB complaints in the past and has since improved its score. Overall, Berkshire Hathaway can be considered a good insurance company.