The Beacon Mutual Insurance Company Review 2025

Beacon Mutual sells workers' compensation insurance in Rhode Island, Connecticut, and Massachusetts.
Christine Lacagnina Written by Christine Lacagnina
Christine Lacagnina
Written by Christine Lacagnina

Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.

Reviewed by Cara Carlone
Reviewed by Cara Carlone

Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.

Updated

Our The Beacon Mutual Insurance Company Score

2.5 Stars


We award The Beacon Mutual Insurance Company a final rating of 2.5 out of 5 stars. The carrier is highly rated by the Better Business Bureau (BBB) but is not currently rated by AM Best. This makes it difficult for customers to assess the company's financial strength. 

The Beacon Mutual Insurance Company was founded in 1990, giving the carrier more than three decades of experience in the insurance industry. Originally named The Fund, the insurance company's original mission was to improve the workers' comp market in the state of Rhode Island. 

Today, Beacon Mutual still focuses its efforts on just workers' comp coverage, but its reach has expanded to Connecticut and Massachusetts. The insurance company offers its coverage exclusively through a network of independent insurance agents, which provide a more personalized and comprehensive experience for customers.

It's difficult to find much information about the carrier's coverage without contacting an agent, starting an application, or requesting a quote. Quotes can be requested online. Overall, we recommend looking into several carriers as options for workers' comp with the help of your independent insurance agent. You may find a better fit than Beacon Mutual.

Beacon Mutual Pros and Cons:

Pros: Cons:
More than three decades' of experience
Not rated by AM Best
Specializes in workers' comp coverage
Not BBB-accredited
Rated "A+" (excellent) by the Better Business Bureau (BBB)
Coverage is only available in Rhode Island, Massachusetts, and Connecticut
Online claims reporting
Only one type of coverage offered

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

Beacon Mutual Insurance Products by Type

The Beacon Mutual Insurance Company offers a special focus on one type of commercial insurance coverage:

  • Workers' compensation insurance

Beacon Mutual Workers' Compensation Average Prices

Beacon Mutual does not publish information about its average workers' comp rates. Premiums for workers' comp can vary considerably depending on many factors, including location, number of employees, annual payroll, claims history, and more. 

An independent insurance agent can help you get a quote from Beacon Mutual. You can also estimate how much a policy might cost your business by using our workers' compensation calculator.

What Discounts Does Beacon Mutual Offer?

The Beacon Mutual Insurance Company does not make information about its specific discounts readily available. However, an independent insurance agent can help find these details for you. Independent insurance agents work hard to find you the most affordable coverage that offers the right protection.

The Beacon Mutual Insurance Company Customer Service

Here's an overview of The Beacon Mutual Insurance Company's customer service options and availability. 

  • Phone 
  • Fax 
  • Snail mail
  • Online claims reporting

The customer service phone department has the following hour restrictions:



Days Hours (EST)


Monday-Friday 7:45 a.m.-5 p.m.


Saturday CLOSED


Sunday CLOSED

To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

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The Beacon Mutual Insurance Company FAQs

The Beacon Mutual Insurance Company does not provide a specific claims response time frame promise. However, the carrier strives to get back to customers as soon as the claim is reported. Claims can be reported online at any time.

The Beacon Mutual Insurance Company provides slightly extended phone hours during the week, as well as online claims reporting, snail mail, and a fax contact option for its customers.

The Beacon Mutual Insurance Company details its claims process in simple steps.

  1. The injury is reported to the employer.
  2. The employer submits the report of the employee's injury to Beacon Mutual.
  3. The injured employee receives initial treatment.
  4. The employee follows the Stay-at-Work/Return-to-Work Program while retaining their salary benefits.
  5. The employee's treatment is completed.
  6. The claim is closed.

If you have further questions about Beacon Mutual's claims process, an independent insurance agent can assist you.

The Beacon Mutual Insurance Company's official website is intuitive and easy to navigate. The carrier has a comprehensive social media presence across Facebook, Instagram, LinkedIn, and X. Online claims reporting is available. Overall, the insurance company provides a highly user-friendly experience.

The Beacon Mutual Insurance Company does not provide much information about its coverage without going through an independent insurance agent. The carrier also provides consultations for workplaces interested in coverage and free online resources for making the work environment safer for all.

Beacon Mutual is known for offering quality workers' comp coverage for Rhode Island, Connecticut, and Massachusetts residents for more than 30 years, as well as providing generous customer service availability and an excellent website. But while the carrier has a great rating by the BBB, it's not rated by AM Best for financial strength. 

Beacon Mutual's insurance products may be right for business owners and other professionals in need of workers' comp coverage. Customers must live in Rhode Island, Connecticut, or Massachusetts. 

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https://www.beaconmutual.com/

https://www.bbb.org/us/ri/warwick/profile/insurance-companies/the-beacon-mutual-insurance-company-0021-117925