Keystone Insurers Group Review 2025
Written by
Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.
Reviewed by
Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.
Trusted Choice's Keystone Insurers Group Score
2.75 Stars
We award Keystone Insurers Group a final rating of 2.75 out of 5 stars. As the head of a group of independent insurance agencies, Keystone Insurers Group is not individually rated by AM Best. The company is also not rated or accredited by the Better Business Bureau (BBB). Keystone Insurers Group offers a couple of personal and commercial insurance products, as well as financial services, employee benefits, and bonds.
Keystone Insurers Group was founded in 1983. The company is headquartered in Northumberland, PA. Today, Keystone Insurers Group has more than 300 independent agency partners who help bring specialized products to insurance customers and agents. If you're interested in any of Keystone Insurers Group's products or services, work together with a local independent insurance agent.
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Keystone Insurers Group Insurance Products by Type
Keystone Insurers Group offers personal and commercial insurance solutions and other services. Its catalog includes the following:
Business Insurance:
- Specialized property and casualty insurance
- Employee benefits
- Financial services
- Bonds
Personal Insurance:
- High net worth insurance
- Financial services
Keystone Insurers Group Business Insurance Average Prices
Keystone Insurers Group does not make its average business insurance or other coverage pricing information readily available. Interested customers can contact the carrier directly or work with a local independent insurance agent who can obtain quotes. You can also get a better idea of how much a business insurance policy might cost you by using our business insurance calculator.
What Discounts Does Keystone Insurers Group Offer?
Keystone Insurers Group does not publish information about its specific discounts. Contact a local independent insurance agent for more information about discounts and other cost savings opportunities from Keystone Insurers Group.
Keystone Insurers Group Customer Service
Keystone Insurers Group offers the following customer service options and availability.
- Phone
- Snail mail
The customer service phone department has the following hour restrictions:
| Days | Hours (EST) | ||
| Monday-Friday | 8 a.m. - 5:30 p.m. | ||
| Saturday | CLOSED | ||
| Sunday | CLOSED |
To ensure a great customer service experience, work together with an independent insurance agent. These agents can help handle claims and other matters for you so you can relax and enjoy your coverage.
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Keystone Insurers Group FAQs
Keystone Insurers Group does not provide a claims response time frame on the official website. Since Keystone Insurers Group is a community of independent insurance agencies, customers will likely have to connect with the specific insurance company that sold their policies to get this information.
Keystone Insurers Group offers a toll-free phone line for prospective and current customers to get in touch with them during standard hours, Monday through Friday. The only other customer service contact option appears to be snail mail.
Keystone Insurers Group does not publish information about a claims process on the official website. An independent insurance agent can file claims for you directly through your carrier.
Keystone Insurers Group sells specialized business insurance coverage for certain industries. The company can also connect you with its independent insurance agency partners to find the coverage you need for your business.
Keystone Insurers Group is actually a group of independent insurance agencies. The company partners with several agencies to deliver coverage to customers. As such, the company doesn't have official ratings by AM Best or the BBB.
Keystone Insurer's Group's website is polished and visually appealing, but lacking in terms of information. The company could benefit from adding more coverage and claims process details.
https://keystoneinsgrp.com/
https://ratings.ambest.com/CompanyProfile.aspx?BL=0&ambnum=12993&AltNum=190712993&AltSrc=3
https://www.bbb.org/us/pa/wyalusing/profile/insurance-companies/keystone-national-insurance-company-0241-235978734