Copic Insurance Company Review 2025
Written by
Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.
Reviewed by
Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.
Our Copic Insurance Score
3 Stars
We award Copic a final rating of three out of five stars. Copic is dedicated to bettering the healthcare community and making the practice of medicine easier and less risky for its customers. The carrier has excellent official ratings by AM Best and the Better Business Bureau (BBB). But while the carrier is not BBB-accredited, it has zero customer complaints filed against it through the organization, which is certainly impressive.
Copic was founded by Colorado physicians in 1981 to address a medical liability crisis as premium rates were skyrocketing and major insurers were leaving the state. The company is committed to improving medical outcomes and invests in education, risk management programs, patient safety initiatives, and other resources.
Today, Copic is recognized as a trusted partner for physicians, medical professionals, group practices, healthcare facilities, and hospitals. The carrier provides coverage in 12 states in the Midwest and Rocky Mountain regions. Copic also offers a variety of service options and a 24/7 risk management hotline for urgent guidance, as well as a legal helpline that is available during business hours.
Customer reviews and ratings are mostly positive. While Copic is an excellent choice for medical professional liability insurance, it might not be for everyone. That’s why it's best to explore your options, including Copic, with the help of a local independent insurance agent.
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To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.
Copic Insurance Products by Type
Copic specializes in medical liability insurance for healthcare professionals. The carrier offers the following coverage.
- Medical liability insurance
- Cyber liability insurance
- Property & casualty insurance
Copic Medical Liability Insurance
Copic offers medical liability insurance for various types of healthcare providers, including physicians, group practices, and hospitals. The carrier offers the following types of coverage in its policies.
Coverage types, features, and benefits:
Defense costs
Copic's medical liability insurance can pay for expenses stemming from your need for legal defense in the event of medical board inquiries, disciplinary proceedings, government investigations, billing fraud, and abuse investigations.
Cyber liability
Copic's cyber liability insurance can pay for expenses stemming from data breaches and other cyber issues that lead to the theft or distribution of sensitive and private data.
Tail coverage
Copic's free tail coverage is available upon retirement. This coverage can continue to protect the policyholder from the cost of lawsuits for medical malpractice even after they've stopped practicing medicine.
Copic Medical Liability Insurance Average Prices
Copic does not make its average medical liability insurance rates readily available online without requesting a quote. However, an independent insurance agent can help you find specific quotes for the exact amount of medical liability insurance you need and also compare quotes from multiple carriers for you.
What Discounts Does Copic Offer?
Copic does not publish information about its exact discounts. Your independent insurance agent can help you learn more about discounts and savings opportunities from Copic or other insurance carriers. When it comes to savings, independent insurance agents work hard to help you find the most affordable coverage that offers all the protection you need.
Copic Customer Service
Here's what to know about Copic’s customer service options.
- Phone
- Snail mail
- Online claims reporting
- 24/7 risk management hotline
- Customer service by phone is restricted to the following hours:
| Days | Hours (MST) | ||
| Monday-Friday | 8:00 a.m.-5:00 p.m. | ||
| Saturday-Sunday | CLOSED |
The best way to ensure a good customer service experience is to work with an independent insurance agent. Independent insurance agents can help handle claims and other concerns for you, so you can relax and enjoy your coverage.
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Copic Insurance FAQs
Copic does not publish information about its average claims response time.
Copic provides numerous customer service options for its customers. In addition to phone service during regular business hours, policyholders can also log on to an online service center. Online claims reporting is available, as well as a 24/7 risk management hotline for reporting emergencies after hours.
Occurrences can be reported online or by phone. No other details are provided about Copic’s claims process.
Copic has a robust website with many details and resources for its customers. The website provides information about products and coverage options, extra resources, and numerous service and support options. The carrier has a social media presence on Facebook and LinkedIn. The customer service phone department's hours during the week are standard. Overall, Copic provides a fairly user-friendly experience for customers.
Copic offers comprehensive policies for physicians, allied health professionals, group practices, and medical facilities/hospitals. Policies may include embedded cyber liability coverage and the ability to increase limits of liability.
Copic’s policies include defense cost coverage for governmental investigations, medical board inquiries, disciplinary proceedings, and billing fraud and abuse investigations. They also offer free tail coverage upon retirement (for those insured by Copic with individual limits 12 months prior to retirement and covered with individual limits for the four years before that with a professional liability carrier).
Copic’s customers may also be eligible for a wide range of premium credit and discount programs.
Copic offers quality medical liability insurance for healthcare professionals in the Midwest and Rocky Mountain regions. In addition to liability coverage, the company offers numerous additional resources that help its customers navigate the complexities of health care.
The carrier is highly rated by AM Best and the BBB and has zero customer complaints filed against it in recent years. Overall, Copic can be considered a good insurance company.
Copic's insurance products may be right for medical professionals seeking various types of medical liability insurance. Coverage is only available in the Midwest and Rocky Mountain regions.
https://www.callcopic.com
https://news.ambest.com/PR/PressContent.aspx?AltSrc=28&refnum=20882
https://www.bbb.org/us/co/denver/profile/health-insurance/copic-insurance-company-1296-90117196