Builders & Tradesmen's Insurance Services Review

We've looked at over 1,000 insurance companies, rating them on strength, accessibility, and service to find the best ones. Here's what people think about Builders & Tradesmen's Insurance Services.

Trusted Choice's Builders & Tradesmen's Insurance Services Score

5 Stars

5 Stars

We award Builders & Tradesmen's Insurance Services (BTIS) insurance company a final rating of 5 stars. The insurance company has more than two decades experience in the insurance industry. BTIS is very highly rated by the Better Business Bureau (BBB), with an "A+" or "excellent," which demonstrates a level of trust and quality that customers can depend on.

BTIS offers a large selection of business insurance products, including a catalog of important coverages for professionals in the construction industry, as well as for other tradesmen. Some of the carrier's featured products include contractor general liability insurance, business owners policies, workers' compensation, and commercial vehicle insurance. 

Many glowing customer service reviews of BTIS can easily be found across the web. Overall, we highly recommend talking to your independent insurance agent about making BTIS your next trusted carrier if you're in need of any business insurance coverage.

Builders & Tradesmen's Insurance Services Pros and Cons: 


  • Extremely high rating through the BBB
  • Offers specialty products for various trades
  • Offers business insurance products
  • Nationwide reach
  • Focuses on providing quality coverage for professional builders and tradesworkers
  • Many glowing customer reviews
  • Good social media presence


  • Some products not available nationwide

What Type of Insurance Does BTIS Offer?

BTIS offers many coverage options for small businesses, professional builders, and professional tradesmen. Their catalog includes the following insurance products:

  • General liability insurance
  • Contractor general liability insurance
  • Business owners policy
  • Special event insurance
  • Workers' compensation insurance
  • Commercial auto insurance
  • Inland marine insurance
  • Professional liability insurance
  • Cyber risk insurance
  • Marine contractor general liability insurance

What to Know about Builders & Tradesmen's Insurance Services

BTIS was founded in 1998, giving the carrier more than 20 years of experience in the insurance industry. The insurance company's mission focuses on "developing and implementing cutting-edge technology to provide individual service, exceptional value, ease of use, and rapid turnaround times." BTIS was originally established around a Small Artisan Contractor General Liability program and has since expanded greatly.

The insurance company offers many coverages for businesses, including small business insurance, business owners policies, and specialty coverages needed by tradesmen, such as contractors and other professionals in the construction industry. BTIS also provides other important coverage for small businesses, including cyber risk insurance, commercial auto insurance, and workers' comp. 

The carrier is very highly rated, with an "A+" or "excellent" rating from the BBB, an organization that allows customers to make informed decisions about which businesses they entrust with their time and money. The insurance company's LinkedIn page states that BTIS has about 150 employees on the network at this time. BTIS also has a comprehensive social media presence that extends across Twitter, LinkedIn, Facebook, and Instagram, making them highly accessible to their customers.


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What Discounts Does BTIS Offer?

BTIS's official website states that the following discounts are available for customers:

  • Proof of prior insurance (6 months personal or commercial)
  • Paid-in-full
  • Business experience
  • Multi-vehicle

The following discounts are offered on commercial auto products:

  • Association discount
  • Package discount
  • Affiliation discount
  • GM/GMAC connection discount
  • Transfer discount (new business only)
  • Renewal discount (renewals only)
  • Tradesman discount
  • Preferred business discount
  • Farming/Ranching discount
  • Paid-in-full discount

An independent insurance agent can provide more exact discount information and premium quotes for coverage through BTIS. When it comes to business insurance coverage, independent insurance agents work hard to make sure you get the most out of your money.

BTIS Customer Service

Here's a breakdown of BTIS's customer service options:

  • Phone 
  • Fax 
  • Social media
  • Snail mail
  • Contact form available on website

Hours (PST)

Monday-Friday 7 am - 6 pm

Saturday CLOSED


The best way to guarantee an outstanding customer service experience is to work with an independent insurance agent. These agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

BTIS Customer Reviews

5 Stars

I have worked with BTIS for years and they are amazing!  The last two policies we did with them were quoted, approved and issued within 10 minutes. Thank you for making it so easy to do business with you! I really appreciate it and will keep placing business through you. I highly recommend this company!

5 Stars

Easy to work with and also very helpful when it comes to getting questions answered. Fast response times as well.

5 Stars

They are awesome! I love the ease of doing business and quick turnaround time!!!

5 Stars

They have great rates and the turnaround time is great.

5 Stars

One of my go-to's for placing business insurance, underwriters are so helpful!

Builders & Tradesmen's Insurance Services FAQ

Though the insurance company does not list a specific claims response timeframe promise on its official website or social media, customers report satisfaction with how promptly their claims are handled by BTIS.

The insurance company has generous availability during the week, Monday through Friday. Customers can contact the carrier via phone, fax, mail, or through the contact form on the website.

BTIS's website provides instructions for how customers can file claims. If customers have further questions about the carrier's claims process, they can ask their independent insurance agent, who can file claims for them and keep them updated through every step of the process.

BTIS's official website provides the information customers need about the insurance products available and how to get coverage. Further, the carrier has a social media presence on LinkedIn, Facebook, Twitter, and Instagram, which makes them highly accessible to customers.

The insurance company's contractor general liability insurance offers the following features and benefits:

  • Coverage limits of up to $1 million or $2 million
  • Multiple payment options
  • Auto renewal available
  • No fee for completed operations in most cases
  • Primary Wording & Waiver of Subrogation available at no additional charge
  • No extra fee for blanket additional insured endorsements
  • Endorsements available for faulty workmanship
  • No loss runs required on accounts with premiums under $5,000
  • Business description limitation buy-back for residential and commercial carpentry available
  • 15% credit for 100% service/repair work available

BTIS's contractor general liability offers many perks for its customers. An independent insurance agent can further help you decide if their coverage is right for you.

BTIS is a leader in providing important coverage options for professionals in the construction industry and other hardworking trades. Thanks to its selection of coverages and high rating through the BBB, BTIS can indeed be considered a good insurance company.

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