Builders & Tradesmen's Insurance Company Review

Builders & Tradesmen's Insurance Services at a Glance

  • Founded in 1998
  • Focuses on business insurance needs for construction and trade workers
  • "A+" (excellent) rating by the Better Business Bureau (BBB)
  • Offers liability, workers' comp., business, and commercial auto coverages

BTIS Pros: Extremely high rating through the BBB. Offers specialty products for various trades. Nationwide reach.  Focuses on providing quality coverage for the construction industry. Many glowing customer reviews. Good social media presence.

BTIS Cons: Not BBB accredited. Limited product range. Some products not available nationwide. 

Using our insurance company directory can help you find the best insurance companies that specialize in your specific coverage needs. The company directory can also help you get connected to an agent near you.

What Type of Insurance Does BTIS Offer?

BTIS offers several coverage options for professional builders and tradesmen. Their catalogue includes the following insurance products.

  • General liability
  • Contractor general liability
  • Business owners policy
  • Special event insurance
  • Workers' comp.
  • Commercial auto insurance
  • Inland marine
  • Professional liability

What to Know About Builders & Tradesmen Insurance Services

BTIS was founded in 1998, giving the carrier more than 20 years' worth of experience in the insurance industry. The insurance company's mission focuses on "developing and implementing cutting edge technology to provide individual service, exceptional value, ease of use and rapid turn around times." BTIS was originally established around a Small Artisan Contractor General Liability program and has since expanded greatly.

The insurance company prides itself on offering specialty coverages needed by trades workers, such as contractors and others in the construction industry. BTIS also provides important coverage for small businesses, including commercial auto insurance and workers' comp. 

The carrier has received a very high rating of "A+" through the BBB, an organization that allows customers to make informed decisions about which businesses they entrust with their time and money. The insurance company's LinkedIn page states that BTIS has fewer than 200 employees, with 116 found on the social media platform. 

What Discounts Does BTIS Offer?

BTIS's official website states the following discounts are available for customers:

  • Proof of Prior Insurance (6 months Personal or Commercial)
  • Paid-in-Full
  • Business Experience
  • Multi-Vehicle

The insurance company does not make specific percentages or further details about these discounts readily available, however, and instead encourages customers to contact their independent insurance agents to learn more. Independent insurance agents can help you find the right policy for you and scout out any discounts you may qualify for.

BTIS Customer Service

Here's a breakdown of BTIS's customer service options.

  • Phone contact option
  • Fax contact option
  • Contact form available on website

Hours (PST)

Monday-Friday 7 am - 6 pm

Saturday CLOSED


Builders & Tradesmen's Insurance Services FAQ

What is BTIS's average claim response timeframe?

The insurance company does not list a specific claims response timeframe promise on their official website or social media.

What is BTIS's customer service availability?

The insurance company has generous availability Monday-Friday, but is closed on weekends. Customers can contact the carrier via phone, fax, mail, or the contact form on the website.

What is BTIS's claims process?

The insurance company does not reveal much about its claims process, beyond how to file. If customers have questions about the claims process, they can ask their independent insurance agent, who can file claims for them and keep them updated through every step of the process.

Does BTIS create a user-friendly experience for customers?

BTIS's website is somewhat informative, but not highly interactive. 

The carrier does have a social media presence on LinkedIn, Facebook, Twitter, and Instagram, which helps make them more accessible to customers.

Does BTIS have good contractor general liability insurance?

The insurance company's official website lists the following benefits associated with their contractor general liability insurance:

  • Available in all states EXCEPT for: AK, FL, HI, KY, MD, NJ, NY, VA
  • No Loss Runs required
    (on accounts with premiums under $5,000)
  • Faulty Workmanship Coverage Endorsement
    (available in most states*)
  • No fee Blanket Additional Insured endorsements
  • In most cases, no fee "completed operations" a.i. endorsements
  • Limits up to: $1M/$2M are available
  • Primary Wording & Waiver of Subrogation available at no additional charge
  • Multiple payment options available & auto renewal available
  • Optional business description limitation buy-back for residential & commercial carpentry
  • Optional 15% credit is available for 100% Service/Repair work

BTIS's contractor general liability offers many perks for its customers. An independent insurance agent can further help you decide if their coverage is right for you.

Is BTIS a good insurance company?

BTIS is a leader in providing important coverage options for professionals in the construction industry and other hardworking trades. Thanks to its selection of coverages and high rating through the BBB, BTIS can indeed be considered a good insurance company.

BTIS Customer Reviews

I have worked with BTIS for years and they are amazing!  The last two policies we did with them were quoted, approved and issued within 10 minutes. Thank you for making it so easy to do business with you! I really appreciate it and will keep placing business through you. I highly recommend this company!

Easy to work with and also very helpful when it comes to getting questions asked. Fast response times as well.

They are awesome! I love the ease of doing business and quick turn around time!!!

They have great rates and the turnaround time is great.

One of my go-to's for placing business insurance, underwriters are so helpful!'s Final Review

4.5/5 stars

We award Builders & Tradesmen's Insurance Services insurance company a final rating of 4.5 stars. The insurance company is relatively young, with just over 22 years' worth of experience in the insurance industry. However, the carrier has been very highly rated by the Better Business Bureau, which demonstrates a level of trust and quality that customers can depend on.

BTIS provides a catalogue of important coverages for professionals in the construction industry, as well as for other tradesmen. Being a specialty insurance company, their coverage options are somewhat limited, yet are critical for the niches targeted. 

Overall there seems to be many customers highly satisfied with their coverage and their experiences with BTIS in general. So, we say that if you're in need of any of their specialty products, make sure to ask your independent insurance agent about looking into BTIS to be your next trusted carrier.

Share this page on Twitter Share this page on Facebook Share this page on LinkedIn

©2022, Consumer Agent Portal, LLC. All rights reserved.