CPA Mutual Insurance Company Review

We've looked at over 1,000 insurance companies, rating them on strength, accessibility, and service to find the best ones. Here's what people think about CPA Mutual Insurance Company.
Christine Lacagnina Written by Christine Lacagnina
Christine Lacagnina
Written by Christine Lacagnina

Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.

Reviewed by Cara Carlone
Reviewed by Cara Carlone

Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.

Updated

CPA Mutual Insurance Company Final Score

2 Stars


We award CPA Mutual Insurance Company a final rating of two out of five stars. The carrier has a couple of decades' worth of experience under its belt; however, it's difficult to find much information about its coverages or claims process.

The insurance company also isn't rated by AM Best, the leading credit organization monitoring the insurance industry, or the Better Business Bureau. Further, it's impossible to find any customer reviews to gauge the carrier's customer service practices.

Overall, we recommend working together with an independent insurance agent to find the right coverage for you, and perhaps skip looking into CPA Mutual Insurance Company.

Key Takeaways

  • Founded in 1986
  • Offers coverage for accountants
  • Offers several commercial coverages
  • Based in Gainesville, FL

CPA Mutual Insurance Company Pros and Cons

Pros: Cons:
More than three decades' worth of experience in the insurance industry.
Difficult to find information about claims processing or coverages offered. 
Offers several forms of coverage.
Not rated by AM Best or the BBB. 
Difficult to find customer feedback.

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

What Type of Insurance Does CPA Mutual Insurance Company Offer?

Here's an overview of the products offered by CPA Mutual Insurance Company.

  • Accountants professional liability insurance (APLI) 
  • Accountants professional limited liability insurance (APLLI) 
  • Employment practices liability (EPLI) 
  • CPA professional liability insurance
  • Risk management
  • Cyber liability coverage

Your independent insurance agent can help you find more information about the coverages offered by CPA Mutual Insurance Company, and help you decide if this insurance company is right for you.

What to Know about CPA Mutual Insurance Company

CPA Mutual Insurance Company was founded in 1986, giving the carrier more than three decades of experience in the industry. The carrier's original mission was to provide excellent professional liability coverage for accountants. 

Today, the insurance company's catalog has expanded to include EPLI, risk management services, cyber liability insurance, and more. CPA Mutual reportedly has 900 firm members and processes 85-100 claims per year.

In 2020, CPA Mutual made an agreement with Camico, a large provider of accountant professional liability insurance, to offer this coverage to CPA firms in 48 states. Camico has 50,000 staff members and offers its services to 8,000 firms.

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What Discounts Does CPA Mutual Offer?

CPA Mutual Insurance Company does not make information about its specific discounts readily available. However, an independent insurance agent can help find these details for you. Independent insurance agents work hard to find you the most affordable coverage that still gets the job done right.

CPA Mutual Customer Service

Here's an overview of CPA Mutual Insurance Company's customer service options and availability. 

  • Phone contact option
  • Email contact option
  • Fax contact option
  • Phone department customer service hours not specified

To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

CPA Mutual Insurance Company FAQs

CPA Mutual does not offer a specific claims response time frame.

CPA Mutual allows policyholders to contact them via phone, fax, or email. Their customer service phone department does not specify hours. The carrier has a social media presence on Twitter, LinkedIn, and Facebook, making them more accessible.

CPA Mutual does not make much information about its claims process readily available. However, an independent insurance agent can greatly simplify the claims process by contacting the carrier and even filing claims for you.


CPA Mutual's official website could use an update. It's difficult to find much information about their coverage, and a couple of the links even seem to be broken. Overall, CPA Mutual falls a bit behind in the user-friendliness department. 

CPA Mutual does not make much information about its coverage available without going through an independent insurance agent. An independent insurance agent can help you find more information about the carrier's APLI coverage, as well as their other products offered.

CPA Mutual does not appear to be rated by AM Best or the BBB. It's also difficult to find any customer reviews or much information about their coverage, period. So it's difficult to determine whether CPA Mutual can be considered a good insurance company.

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