Kaufman Group Insurance Company Review

We've looked at over 1,000 insurance companies rating them on strength, accessibility, and service to find the best ones. Here's what people think about Kaufman Group.
Christine Lacagnina Written by Christine Lacagnina
Christine Lacagnina
Written by Christine Lacagnina

Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.


Kaufman Group Insurance Company at a Glance

  • Founded in 1969
  • Rated "A" (excellent) by AM Best
  • Rated "A-" (excellent) by the Better Business Bureau (BBB)
  • Composed of several global insurance companies

Kaufman Group pros: Highly rated by AM Best and the BBB. Several decades' worth of experience in the industry. Affiliated companies offer many types of coverage.

Kaufman Group cons: Not accredited by the BBB. Limited customer service options and social media. Difficult to find customer reviews. 

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What Type of Insurance Does Kaufman Group Offer?

Here's an overview of the products offered by Kaufman Group's insurance companies.

  • Professional liability insurance
  • Management liability insurance
  • Marine insurance
  • Residential property insurance
  • Workers' comp insurance

This list of products offered by the companies under Kaufman Group is not exhaustive. Your independent insurance agent can help you find more information about the coverages offered by Kaufman Group's insurance companies, and help you decide if this company is right for you.

What to Know about H.W. Kaufman Group

Founded in 1969, H.W. Kaufman Group is composed of several global insurance companies. A few of the companies belonging to Kaufman Group include Burns & Wilcox, RB Jones, and Global Excess Partners. The company also has carriers located in other countries with 60 locations total.

Kaufman Group has more than 2,000 workers worldwide. The company's headquarters is in Farmington Hills, Michigan. Kaufman Group's respective companies together are licensed to offer coverage in all 50 states.

Thanks to the extensive product catalogue offered by their global network, Kaufman Group has earned itself a reputation as a stable company with a strong future outlook. AM Best gives the insurance company an overall “A” rating, indicating the carrier is an excellent choice for insurance customers.

Established in 1899, AM Best is one of the oldest rating companies in the world. Reviews from AM Best indicate an insurance company’s financial strength and creditworthiness and are based on comprehensive evaluations of the company’s operating performance, business profile, and annual report. 


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What Discounts Does Kaufman Group Offer?

Kaufman Group does not make information about its discounts readily available, and the discounts likely vary by specific insurance company. However, an independent insurance agent can help find these details for you. Independent insurance agents work hard to find you the most affordable coverage that still gets the job done right.

Kaufman Group Customer Service

Here's a breakdown of Kaufman Group's customer service options.

  • Phone contact option, hours not specified

To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

Kaufman Group FAQ

What is Kaufman Group's average claim response time frame?

Kaufman Group does not make a specific claims response time frame promise.

What is Kaufman Group's customer service availability?

Each of Kaufman Group's individual insurance companies has their own contact options. The company itself only provides a phone contact number, with no hours specified. 

What is Kaufman Group's claims process?

Kaufman Group's individual insurance companies each have their own claims processes. Kaufman Group does not have a claims process itself. An independent insurance agent can help you file claims and keep you updated through every step of the process.

Does Kaufman Group create a user-friendly experience for customers?

Kaufman Group is a bit difficult for customers to interact with since it represents a group of insurance companies. Each of its specific carriers has its own contact methods and social media accounts. However, Kaufman Group does have a LinkedIn social media profile.

Does Kaufman Group have good liability insurance?

The liability insurance offered by Burns & Wilcox, a Kaufman Group company, comes in many forms, including the following.

  • Primary umbrella coverage
  • Comprehensive personal liability
  • Excess umbrella coverage
  • Worldwide personal injury and property damage coverage
  • Celebrities, politicians, athletes, and high profile individuals coverage

An independent insurance agent can help you find more information about the coverages offered by the insurance companies under Kaufman Group.

Is Kaufman Group a good insurance company?

Kaufman Group itself is highly rated by AM Best and the BBB. However, it's difficult to find customer reviews. So, it may be up to individual interpretation if H.W. Kaufman Group can be considered a good company.

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