Integrity Insurance Company Review 2025
Written by
Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.
Reviewed by
Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.
Our Integrity Insurance Company Score
4 Stars
We award Integrity Insurance a final rating of four out of five stars. The insurance company is nearing the century mark within the industry, and it has high ratings through AM Best and the Better Business Bureau (BBB) to show for it. The carrier offers several insurance solutions for individuals and businesses, and overall, it seems customers are satisfied with their coverage.
Integrity Insurance was founded in 1933, and its original mission was to create a reliable farm mutual fire insurance company. Now, Integrity Insurance offers several forms of coverage for individuals and businesses, including home insurance, auto insurance, commercial umbrella insurance, and more.
Integrity Insurance is affiliated with Grange Insurance. The insurance companies work exclusively with independent insurance agents, helping to provide a more comprehensive and personalized experience for customers when shopping for coverage and maintaining their policies. Integrity Insurance offers its coverage in three states currently: Minnesota, Iowa, and Wisconsin.
We love that Integrity Insurance exclusively works with independent insurance agents to sell its products. It’s also easy to spot mostly glowing customer reviews of the carrier across the web, which is another huge pro in our books. Combined with 24/7 claims reporting and an excellent official website, all in all, we highly recommend checking into Integrity Insurance with your independent insurance agent to be your next trusted carrier.
Integrity Insurance Pros and Cons:
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To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.
Integrity Insurance Products by Type
Integrity Insurance offers a handful of insurance choices for individuals and businesses alike. The carrier's products include:
Business Insurance:
- Business insurance
- Commercial property insurance
- Commercial auto insurance
- Employment practices liability insurance
- Commercial umbrella insurance
Vehicle & Auto Insurance:
- Car insurance
- Boat insurance
- RV insurance
Home & Property Insurance:
- Homeowners insurance
- Renters insurance
- Condo insurance
- Personal umbrella insurance
Integrity Insurance Auto Insurance
Integrity Insurance sells all the basic types of auto insurance so that you can build a complete policy with property damage liability, bodily injury liability, collision, comprehensive, uninsured/underinsured motorist, medical payments, and personal injury protection (PIP) coverage. The carrier also offers many optional coverage enhancements and additional options for extra protection, including the following.
Coverage types, features, and benefits:
Loan and lease gap
Integrity's loan and lease gap coverage can reimburse the policyholder for the difference between the amount still owed on a vehicle loan or lease and the current value of the car after a covered total loss.
Original equipment manufacturer (OEM) parts
Integrity's OEM coverage can ensure that original parts are used when available for vehicle repairs.
Pet injury and mobile device
Integrity's pet injury and mobile device coverage can pay for losses, injuries, and damage to your pets or mobile devices that ride in the car with you after a covered loss.
Integrity Insurance Car Insurance Average Prices
Integrity Insurance does not make its average car insurance rates readily available online without requesting a quote. However, an independent insurance agent can help you find specific quotes for the exact amount of car insurance you need and also compare quotes from multiple carriers for you. You can get a better idea of how much an auto insurance policy might cost you by using our car insurance calculator.
Integrity Insurance Homeowners Insurance
Integrity Insurance sells all the basics you need in a complete home insurance policy, such as protection for your dwelling, contents, underground service lines, and more. The carrier offers several additional coverages as well, including the following.
Coverage types, features, and benefits:
Concealed water damage
Integrity's concealed water damage can help pay to repair your home after incidents of hidden water damage.
Identity theft
Integrity's identity theft coverage can help pay for professional identity remediation services if your identity is stolen.
Assisted living care
Integrity's assisted living care coverage can pay to repair or replace the personal property of loved ones while they're in an assisted living facility.
Integrity Insurance Home Insurance Average Prices
Integrity Insurance does not make its average homeowners insurance rates readily available online without requesting a quote. However, an independent insurance agent can help you find specific quotes for the exact amount of home insurance you need and also compare quotes from multiple carriers for you. You can get a better idea of how much a homeowners insurance policy might cost you by using our home insurance calculator.
What Discounts Does Integrity Insurance Offer?
Integrity Insurance offers several competitive discounts for its customers, especially for auto insurance. These discounts include:
Auto Insurance Discounts:
- Multi-policy discount
- Paid-in-full discount
- Good student discount
- Away-at-school discount
- Safety technology discount
- Legacy loyalty discount
- Advanced quote discount
- New beginnings discount
- Paperless discount
Your independent insurance agent can help you find more information on exact discounts offered by Integrity Insurance and other ways to save money through the insurance company, helping you find the coverage you need at the rate you deserve.
Integrity Insurance Customer Service
Integrity Insurance allows customers to report claims via phone or online at any time of the week. The carrier provides the following customer service options and availability:
- Online claims reporting
- 24-hour phone claims reporting
- Snail mail
- The general customer service inquiries hotline has the following hour restrictions:
| Day(s) | Hours (EST) | ||
| Monday-Friday | 8 a.m.-7 pm | ||
| Saturday | 9 a.m.-12 p.m. | ||
| Sunday | CLOSED |
The best way to ensure a smooth customer service experience is to work with an independent insurance agent. Independent insurance agents can help handle claims and other concerns for you, so you can relax and enjoy your coverage.
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Integrity Insurance FAQs
Integrity Insurance allows customers to file claims 24/7, but the official website does not make a specific claims response time frame promise.
Integrity Insurance allows customers to file claims at any time online, over the phone, or by snail mail. The carrier's contact options for customer service inquiries have extended hours, Monday-Saturday. Customers can pay their bills through the official website as well. The carrier also has a social media presence on Facebook, X, Instagram, and LinkedIn, which makes it even more accessible to customers.
Integrity Insurance allows its customers to file claims anytime through multiple mediums. The official website lists the claims process in detail for each type of insurance offered. Integrity Insurance’s claims process for auto insurance customers is laid out on the website as follows:
- The customer documents the accident or loss.
- The customer reports the claim to Integrity.
- An integrity representative follows up with the customer to get more information.
- An adjuster visit is scheduled to evaluate the damage.
- Vehicle repairs are scheduled.
- The claim is settled, and the customer receives payment.
To check on the status of a claim, customers can get in touch with their independent insurance agent, call the carrier, or log into their online account.
Integrity Insurance’s official website is very well done. The layout is highly intuitive and polished, and finding pertinent information is easy for prospective and current customers alike. The carrier offers many modern service options for customers through the website, such as bill pay, finding an agent, filing claims, and more.
Integrity Insurance also offers 24/7 phone claims reporting and has a strong social media presence. Overall, Integrity Insurance’s user-friendly experience is among the best of all carriers today.
Integrity Insurance offers several forms of coverage for individuals and businesses, including auto insurance. The carrier provides the following coverages for auto insurance customers:
- Original equipment manufacturer coverage
- Loan/lease gap coverage
- Personal umbrella coverage
- Rental car reimbursement
- Pet injury and mobile device coverage
- Identity theft coverage
- Underinsured/uninsured motorist coverage
- Roadside assistance
- Full glass repair coverage
- Boat, recreational vehicle, and motorcycle insurance
Your independent insurance agent can help you find out more about Integrity Insurance’s auto insurance policies, as well as its many other products.
Integrity Insurance’s high ratings through both AM Best and the BBB reflect its many years of experience in the industry. The vast majority of customer reviews for the carrier seem to be glowing, which reflects positively on their coverage and customer service practices. All together, Integrity Insurance can certainly be considered a good insurance company.
Integrity Insurance's products may be right for individuals or professionals located in Minnesota, Iowa, and Wisconsin. The carrier sells many different types of coverage, including home, auto, and business insurance.
https://www.integrityinsurance.com/
https://www.bbb.org/us/oh/columbus/profile/insurance-companies/grange-enterprise-companies-including-grange-and-integrity-insurance-0302-6101