Pinnacol Assurance Insurance Company Review 2025
Written by
Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.
Trusted Choice's Pinnacol Assurance Insurance Company Score
4.5 Stars
We award Pinnacol Assurance a final rating of 4.5 out of 5 stars. Pinnacol has been in the insurance industry for more than a century and is highly rated by AM Best and the Better Business Bureau (BBB). The official website offers modern services such as requesting a quote and matching with an agent. The carrier also works with a network of independent insurance agents to provide its customers with the best overall experience possible, which we’re huge fans of.
Pinnacol Assurance was founded in 1915. The insurance company specializes in offering workers’ comp coverage for businesses in Colorado. Pinnacol also offers loss prevention and risk management services. The carrier is headquartered in Denver, CO.
Pinnacol is known for offering highly affordable workers' comp policies. Several discounts are available on Pinnacol’s coverage, too. Overall, if you’re a business insurance customer in the state of Colorado, we highly recommend looking into Pinnacol Assurance with your independent insurance agent to be your next trusted carrier.
Pinnacol Assurance Pros and Cons:
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To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.
Pinnacol Assurance Insurance Products by Type
Pinnacol is a specialized insurance company that focuses on workers' compensation insurance. The carrier offers the following coverage to tens of thousands of businesses in Colorado:
Business Insurance:
- Workers' compensation insurance
Pinnacol Assurance Workers' Compensation Average Prices
Pinnacol Assurance advertises workers' compensation insurance policies for as low as $14 per day. However, your business's premium rates will depend on several factors.
The key pricing factors Pinnacol lists are company payroll, worker classification codes (as set by the NCCI), and your business's experience modification factor. An independent insurance agent can help you find exact quotes for workers' comp insurance from Pinnacol for your business.
What Discounts Does Pinnacol Offer?
Pinnacol offers several discounts on its coverage, including the following.
- Premium size discount: Customers with premiums over $10,000 are eligible to receive a percentage discount based on how much they pay.
- Cost containment discount: Customers who have safety programs in place at their business and are certified through the Colorado Workers’ Compensation Cost Containment Program are eligible for premium discounts.
- Designated provider discount: Customers who have designated medical providers for their employees are eligible to receive a discount.
- Pinnacol performance discount: Customers who make efforts to manage risks are eligible for a discount.
- Safety group discount: Customers who utilize Pinnacol’s safety group program are eligible for a discount.
- Deductible discount: Customers who pay on a per-claims basis can receive a discount on their premiums.
- Schedule rating discount: Customers who have manual premiums of $4,000 and greater can receive a discount on their premiums.
An independent insurance agent can provide better discount information and premium quotes for coverage through Pinnacol Assurance. When it comes to coverage, independent insurance agents work hard to help get you the most for your money.
Pinnacol Assurance Customer Service
Pinnacol allows its customers to file claims online at any time. The carrier provides the following customer service options:
- Online claims reporting
- Online bill pay
- Snail mail
- Fax
- Contact form on website
- Customer service phone department has the following hour restrictions:
| Days | Hours (MST) | ||
| Monday-Friday | 8 a.m. - 5 p.m. | ||
| Saturday | CLOSED | ||
| Sunday | CLOSED |
To ensure a great customer service experience, work together with an independent insurance agent. These agents can help handle claims and other matters for you so you can relax and enjoy your coverage.
Connect with a Pinnacol Agent Today.
Shopping for insurance? Pinnacol Assurance has you covered.
Pinnacol Assurance Insurance FAQs
Pinnacol allows customers to file claims at any time online. The carrier’s official website does not state a claims response time frame for the initial follow up, but does promise to let customers know a final decision within 20 days.
Pinnacol provides 24/7 online claims reporting for its customers. The customer service department is available at standard business hours on weekdays. The carrier also has a comprehensive social media presence on Facebook, X, Instagram, and LinkedIn, making it more accessible to customers.
Pinnacol allows customers to file claims through a couple of different mediums. The carrier’s claims process is broken down into five easy steps. First, the customer reports the injury to the carrier. Next, the injured party will begin initial treatment and Pinnacol will compensate for "reasonable and necessary" treatments. Once it's safe to do so, the injured party will resume work. Treatment will continue as prescribed. Finally, Pinnacol will close the claim.
Pinnacol’s website is laid out intuitively. Customers can locate important information quickly and easily. The carrier provides plenty of details for customers such as a broken-down claims process. The insurance company offers several modern customer service options, such as online claims reporting and bill pay, request a quote, and find an independent insurance agent features. Pinnacol also has a strong presence on social media, overall making for a highly user-friendly experience.
Pinnacol focuses its efforts on quality workers’ comp coverage. The carrier currently equips tens of thousands of businesses of all kinds in Colorado with its insurance and offers it to the following types of customers:
- Full or part-time employees
- Sole proprietors and business partners
- Independent contractors
- Corporate officers
Your independent insurance agent can help you find more information about Pinnacol’s workers’ comp coverage.
Pinnacol has been around for more than a century and is highly rated by AM Best and the BBB. Pinnacol provides coverage for many kinds of business customers and offers several discounts to keep coverage affordable. The carrier also provides an excellent user-friendly experience for its customers and works with independent insurance agents. Overall, Pinnacol can indeed be considered a good insurance company.
Pinnacol's insurance products may be right for businesses located in Colorado seeking affordable workers' compensation coverage.
https://www.pinnacol.com/
https://ratings.ambest.com/DisclosurePDF.aspx?AMBNum=3471
https://www.bbb.org/us/co/denver/profile/workers-compensation-insurance/pinnacol-assurance-1296-26095