Buckeye Insurance Group Review 2025

Explore our latest review of Buckeye Insurance Group.
Ann Herro, Insurance Expert Written by Ann Herro
Ann Herro, Insurance Expert
Written by Ann Herro

Ann Herro has been writing about insurance and employee benefits for over 15 years. She covers topics ranging from car insurance to healthcare costs.

Reviewed by Cara Carlone
Reviewed by Cara Carlone

Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.

Updated

Our Overall Buckeye Insurance Group Score:

3.5 Stars


Buckeye Insurance Group writes auto, home, dwelling fire, farm, and umbrella insurance in Ohio, Indiana, and Kansas. The company earns a B+ (Good) rating from AM Best primarily due to operating losses stemming from catastrophic wind, hail, and tornado losses in the states that it serves. This rating indicates that despite a downturn, the company has the ability to pay claims, debts, and other financial obligations in a timely manner.

We award Buckeye Insurance Group a final rating of 3.5 out of 5 stars. The carrier provides a variety of personal insurance options for individuals in Ohio, Indiana, and Kansas. The company works exclusively through independent insurance agents, ensuring that customers get the best service available from agents who understand their needs.

There are not many customer satisfaction reports available, but those that are available are fairly positive. The company also receives an A+ rating from the BBB and appears to be very dedicated to providing top-quality service and ensuring that its Midwestern values are evident.

If you live in Buckeye’s service area, we recommend finding out more about the carrier with the help of a local independent insurance agent.

Buckeye Insurance Group Pros and Cons:

Consider the following pros and cons for Buckeye Insurance Group when selecting an insurance carrier:

Pros: Cons:
A mutual insurance company (it is owned by its policyholders)
Limited service area
Any profits from premiums and investments are distributed to its members via dividends or a reduction in premiums
Not accredited by the BBB
Buckeye works solely with independent agents
Somewhat less than desirable rating from AM Best

To find the right insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your coverage needs and get connected to an agent near you.

Buckeye Insurance Group Insurance Products:

Buckeye offers several types of personal and farm insurance to individuals in Ohio, Indiana, and Kansas. The company’s products include the following:

If you live in Buckeye’s service area, you can work with an independent insurance agent to learn more about the company’s products.

Buckeye Insurance Group Personal Auto Insurance

Buckeye offers personal auto insurance in its service area.

Coverage types, features, and benefits:

Bodily injury liability coverage

Bodily injury liability coverage from Buckeye covers injuries if you cause an accident.

Property damage liability coverage

Property damage liability coverage from Buckeye covers physical injury to, the destruction of, or the loss of use of others’ tangible property if you cause an accident.

Medical payments coverage

Medical payments coverage is in place to assist with medical expenses that arise for you or the passengers in your vehicle.

Uninsured/underinsured motorist coverage

If an accident were to occur with an individual who doesn’t have insurance, you become responsible for the costs. Uninsured/underinsured motorist coverage from Buckeye protects you if the individual’s insurance coverage is not adequate for the amount of loss or if there is no coverage at all.

Comprehensive and collision coverage

Buckeye offers full coverage if you add optional comprehensive and collision coverage to your auto insurance policy. These extend coverage to your own vehicle if it's damaged in an accident or by something like a tree falling, hail, or hitting an animal.

Buckeye Insurance Group Home Insurance

Buckeye offers home insurance in its service area.

Coverage types, features, and benefits:

Dwelling coverage

Dwelling coverage from Buckeye covers damage to the structure of your home.

Related private structures coverage

Buckeye covers structures that are on your property and detached from your dwelling. This includes structures like a detached garage or shed.

Personal property coverage

The contents of your home, including furniture, clothing, electronics, and so on, are considered to be your personal property. Buckeye offers personal property coverage for your belongings.

Additional coverage options

Buckeye offers several coverage options that you might need. An independent insurance agent can help you explore them.

What Discounts Does Buckeye Insurance Group Offer?

Buckeye Insurance Group does not publish any information about discounts or savings opportunities. Most auto and home insurers offer programs like multi-policy discounts, good student discounts, security discounts, paid-in-full discounts, and more.

Your independent insurance agent can help you determine if you qualify for any discounts from Buckeye Insurance Group.

Buckeye Insurance Group Customer Service

Here's what to know about Buckeye’s customer service options.

  • Buckeye does not publish much information about regular customer service options, so it’s best to work directly with your independent insurance agent
  • The company offers an online portal and a mobile app, both with online payment capabilities
  • Buckeye offers many options for claims filing, but specifies that you should use the company's online or mobile app claim reporting feature or call your agent

Buckeye encourages its customers to work with their independent insurance agents, who can provide even more personalized service. If you have questions or concerns about your policy, an independent agent can advocate on your behalf.

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Buckeye Insurance Group FAQs

Buckeye promises that if they receive your claim before 4:00 pm EST, its claim staff will contact you the same day. If your claim is received after 4:00 pm EST, you will be contacted the following day.

Buckeye offers little information about day-to-day service options, and instead encourages customers to work directly with their local independent insurance agents. Your local agent is best suited to understand your claim and the ins and outs of your business.

There are several options available to report a claim with Buckeye Insurance Group:

  • Contact your independent insurance agent
  • Use Buckeye's online customer portal or mobile app
  • Report your claim directly through Buckeye’s online portal

Vehicle glass claims can be reported to your agent or Buckeye’s glass network, Safelite Auto Glass. You will need to provide them with vehicle information, the glass piece that needs repaired, and your auto policy number.

For Roadside Assistance, policyholders must call the National Auto Club (NAC), Buckeye's partner for roadside assistance coverage. To report a claim to NAC, call 888-622-1649.

Buckeye Insurance Group has a relatively simple but outdated website with limited information about day-to-day customer service options. While the information is limited, navigation is simple.

The company encourages customers to work directly with independent insurance agents for most service issues.

Buckeye does offer a variety of robust and convenient options for filing claims. Customers can report claims to their agents, or they can file claims online or by using the company’s mobile app.

Buckeye Insurance Group offers homeowners insurance that includes either market value or replacement cost coverage for your home’s structure. The company’s home insurance policies also cover other structures on your property, like a detached garage or a shed.

With Buckeye Insurance Group homeowners insurance, you’ll also get coverage for your personal property. Other valuable coverage options include identity fraud expense coverage and homeowners equipment breakdown coverage.

You can learn more about the carrier’s homeowners insurance and other offerings by speaking with an independent insurance agent.

Buckeye Insurance Group is highly committed to its customers and its Midwestern roots. It offers a limited product line of farm insurance and personal insurance policies, allowing it to focus on what it does best. The carrier receives diverse satisfaction ratings from its customers. For individuals in Ohio, Indiana, and Kansas, Buckeye Insurance Group can be considered a viable option for home, auto, and other personal insurance policies.

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https://www.buckeye-ins.com

https://www.bbb.org/us/oh/piqua/profile/auto-insurance/buckeye-state-mutual-insurance-company-0322-7006481

https://news.ambest.com/pr/PressContent.aspx?altsrc=2&refnum=35073