FIA Surety Insurance Company Review 2025
Written by
Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.
Reviewed by
Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.
Trusted Choice's FIA Surety Insurance Score:
3.25 Stars
We award FIA Surety a final rating of 3.25 out of 5 stars. The carrier has been awarded excellent ratings by both AM Best and the Better Business Bureau (BBB) and has demonstrated continuous solid financial strength over the years. However, FIA Surety is not BBB-accredited.
First Indemnity of America Insurance Company, Inc., or FIA Surety, was founded in 1979, giving the carrier more than 45 years of experience in the industry. FIA offers custom-built surety solutions and exceptional customer service to small, mid-sized, and emerging businesses. FIA Surety provides coverage for the consumer and will compensate them on behalf of the contractor if contracted work cannot be completed.
FIA Surety offers coverage in 14 states: Alabama, Delaware, Florida, Georgia, Maryland, New Jersey, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and West Virginia. The carrier is headquartered in Morris Plains, NJ. FIA Surety provides a wide selection of bonds, including commercial, contractor, and court bonds, as well as a number of surety solutions. Overall, we recommend looking into FIA Surety with the help of your independent insurance agent if you're in need of bonds or surety solutions.
FIA Surety Pros and Cons:
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To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.
FIA Surety Insurance Products by Type
FIA Surety is a specialized insurance company, with a focus on surety solutions. The carrier offers the following insurance products and services:
Site Improvement/Subdivision Bonds:
- Residential site improvement bonds
- Commercial site improvement bonds
- Down payment bonds
Contractor Bonds:
- Bid bonds
- Performance and payment bonds
- Maintenance bonds
Commercial/Non-construction Contractor Bonds:
- Pupil transportation bonds
- Janitorial bonds
- Garbage collection and/or hauling bonds
- Security services bonds
Court Bonds:
- Appeal bonds
- Administrator bonds
- Attachment bonds
- Conservator/temporary conservator bonds
- Estate and probate bonds
- Guardian bonds
- Lost securities bonds
- Probate bonds
- Property management bonds
- Receiver bonds
- Release of lien bonds
- Replevin bonds
- Temporary restraining order bonds
Environmental Bonds:
- Asbestos abatement bonds
- Lead abatement bonds
- Site remediation bonds
- Underground storage tank removal bonds
Miscellaneous Surety Bonds:
- Municipal license and permit bonds
- State license and permit bonds
- Auto dealer bonds
- Union (wage and welfare) bonds
- Contracting license and permit bonds
What Discounts Does FIA Surety Offer?
FIA Surety does not make information about its specific discounts available. An independent insurance agent can provide more exact discount information and premium quotes for coverage through FIA Surety. When it comes to coverage, independent insurance agents work hard to ensure you get the most value for your money.
FIA Surety Customer Service
FIA Surety provides the following customer service options:
- Snail mail
- Phone
- Fax
- Online contact form
Customer service phone department lists the following hours restrictions:
| Days | Hours (EST) | ||
| Monday-Friday | 9 a.m. - 5 p.m. | ||
| Saturday | CLOSED | ||
| Sunday | CLOSED |
The best way to make sure you have a great customer service experience is to work with an independent insurance agent. These agents can help handle claims and other concerns for you, so you can relax and enjoy your coverage.
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FIA Surety Insurance FAQs
FIA Surety offers claims reporting through a couple of mediums. However, the insurance company does not provide an official claims response timeframe promise on its website or social media pages. An independent insurance agent can file claims for you and keep you updated with ETAs throughout the process.
FIA Surety allows customers to file claims over the phone during regular business hours. Customers can also use the website's contact form or get in touch via snail mail. The carrier’s social media presence extends across only Facebook and LinkedIn, which makes it less accessible than many modern carriers.
FIA Surety offers multiple options for claims reporting. However, the insurance company does not detail its claims process on the official website or social media platforms. If customers have questions about filing or the claims process itself, they can contact the carrier via phone, online form, email, snail mail, or get in touch with their independent insurance agent.
FIA Surety’s official website is easy to navigate. The carrier provides phone, snail mail, online contact form, and fax contact options. It also has a limited social media presence. While FIA Surety doesn't provide the best user-friendly experience for customers among modern carriers, it's also certainly far from the worst.
Yes, FIA Surety provides a large selection of bonds for contractors and workers in the construction industry, including for those who work in these fields:
- General construction
- Heating, ventilating, and air conditioning
- Plumbing
- Electrical
- Masonry
- Paving
- Painting
- Waterproofing
- Window Replacement
- Roofing
An independent insurance agent can help you determine if FIA Surety provides the solutions you're looking for.
FIA Surety provides many kinds of bonds and surety solutions and services. With its outstanding ratings from multiple companies, it can certainly be said that FIA Surety is a good company.
FIA Surety's products may be right for professionals seeking various types of bonds, such as contractor, commercial, or court bonds. FIA Surety's products are only available in select states.
www.fiasurety.com
https://news.ambest.com/newscontent.aspx?refnum=236308&altsrc=23
https://www.bbb.org/us/ma/lynn/profile/insurance-agency/first-indemnity-insurance-agency-inc-0021-68931