Goodville Mutual Casualty Company Review 2025
Written by
Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.
Reviewed by
Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.
Our Goodville Mutual Casualty Company Insurance Score
3 Stars
We award Goodville Mutual Casualty Company a final rating of three out of five stars. The carrier is highly rated by AM Best and the Better Business Bureau (BBB) and has mainly glowing customer reviews. The insurance company also has close to a century of experience behind it, but is not BBB-accredited.
Goodville Mutual Casualty Company was founded in 1926 with the original mission to provide outstanding and affordable property and casualty coverage. The carrier has since expanded from offering only auto insurance to home insurance, church insurance, business insurance, farm insurance, and more. The insurance company has been recognized by Ward Group as one of the Ward’s 50 property and casualty companies for many years.
Goodville Mutual offers both personal and business coverages. However, coverage is only available in eight states currently. We love that Goodville Mutual sells its products through a network of independent insurance agents. The carrier could benefit from a more comprehensive social media presence, though.
Overall, we recommend looking into Goodville Mutual Casualty Company along with your independent insurance agent as an option to be your next trusted carrier.
Goodville Mutual Casualty Company Pros and Cons:
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To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.
Goodville Mutual Casualty Company Insurance Products by Type
Here's an overview of the products available from Goodville Mutual.
Personal Insurance:
- Car insurance
- Homeowners insurance
Business Insurance:
- Business cover insurance
- Commercial auto insurance
- Home business insurance
- Tradesman cover insurance
Other Insurance:
- Church insurance
Goodville Mutual Casualty Company Auto Insurance
Goodville Mutual provides complete auto insurance policies that include all the standard coverage necessary. A full coverage car insurance policy can include property damage liability, bodily injury liability, collision, comprehensive, uninsured/underinsured motorist, and personal injury protection (PIP) coverage. The carrier also offers a few optional coverage enhancements and additional options for specialized protection.
Coverage types, features, and benefits:
Towing and labor
Goodville Mutual offers optional towing and labor coverage, which can reimburse policyholders for the cost of professional towing services if their vehicles break down on the side of the road.
Loan/lease
Goodville Mutual offers optional gap insurance, which can reimburse the policyholder for the difference between the amount still owed on a loan or lease and the actual cash value of the vehicle if it's declared a total loss.
Repair or replacement
Goodville Mutual also offers optional repair or replacement coverage, which can provide the policyholder with vehicle repairs or a new car replacement with the same or a similar vehicle if it's declared a total loss.
Goodville Mutual Casualty Company Auto Insurance Average Prices
Goodville Mutual does not make its average car insurance rates readily available online without requesting a quote. However, an independent insurance agent can help you find specific quotes for the exact amount of Goodville Mutual car insurance you need and also compare quotes from multiple carriers for you. You can get a better idea of how much an auto insurance policy might cost you by using our car insurance calculator.
Goodville Mutual Casualty Company Home Insurance
Goodville Mutual's home insurance policies include all the standard protection you need. The carrier's home insurance policies come with liability, contents, other structures, dwelling, and additional living expenses coverage. Goodville Mutual also offers a long list of optional coverages that can be added to your home policy, including the following.
Coverage types, features, and benefits:
Sewers, drains, and sumps
Goodville Mutual offers optional coverage for issues like home or personal property damage caused by backups, leaks, etc., from sewers, drains, and sump pumps.
Credit cards
Goodville Mutual offers optional coverage for losses related to lost, stolen, or compromised credit cards.
Landslide
Goodville Mutual offers optional coverage for property damage and destruction caused by landslides.
Power outage
Goodville Mutual also offers optional coverage for damaged property or spoiled food caused by power outages.
Goodville Mutual Casualty Company Home Insurance Average Prices
Goodville Mutual does not make its average home insurance rates readily available online without requesting a quote. However, an independent insurance agent can help you find specific quotes for the exact amount of Goodville Mutual home insurance you need and also compare quotes from multiple carriers for you. You can get a better idea of how much a homeowners insurance policy might cost you by using our home insurance calculator.
What Discounts Does Goodville Mutual Casualty Company Offer?
Goodville Mutual offers several competitive discounts on its coverages, including the following.
Home Insurance Discounts:
- New homes
- Smoke detectors/alarm systems
- Multi-policy
Auto Insurance Discounts:
- Safe drivers
- Anti-theft
- Passive restraint
- Anti-lock braking system
- Good student
- Resident student
- Driver training
- Multi-car
- Driver improvement
- Farmowner bundle
An independent insurance agent can provide better discount information and premium quotes for coverage through Goodville Mutual. When it comes to coverage, independent insurance agents work hard to help you get the most for your money.
Goodville Mutual Casualty Company Customer Service
Here's an overview of Goodville Mutual's customer service options and availability.
- Phone
- Snail mail
- Online bill pay and claims reporting
- Fax
- Mobile app
- Contact form on website
The main customer service phone department has the following hours restrictions:
| Day(s) | Hours (ET) | ||
| Monday-Friday | 8 a.m.-4:30 p.m. | ||
| Saturday | CLOSED | ||
| Sunday | CLOSED |
To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.
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Goodville Mutual Casualty Company Insurance FAQs
Goodville Mutual does not offer a specific claims response time frame. Customers can file claims by mail, online, mobile app, or phone.
Goodville Mutual allows customers to contact them through several mediums, and is available via phone during standard hours, Monday-Friday.
Goodville Mutual does not detail its claims process beyond how to file. An independent insurance agent can contact the carrier for you and even report your claim, as well as keep you updated through every step of the process.
Goodville Mutual's website is fairly well done. However, it would benefit from more information about its claims process and coverage specifics. As far as social media, the carrier is only active on Facebook and LinkedIn. The carrier also does not offer 24/7 claims reporting. Overall, Goodville Mutual falls a bit behind in the user-friendliness department.
Goodville Mutual offers several forms of coverage, including auto insurance. The following auto coverage is available:
- Bodily injury, property damage liability
- Medical payments
- Personal injury
- Underinsured, uninsured motorists
- Comprehensive (other than collision)
- Collision
Optional coverages:
- Towing and labor
- Transportation expenses
- Loan/lease
- Repair or replacement
- Trip interruption
An independent insurance agent can help you learn more about Goodville Mutual's auto insurance and other coverages and decide if this is the right carrier for your needs.
Goodville Mutual is highly rated by AM Best and the BBB. The carrier also has a longstanding history within the industry. Further, the carrier has mainly positive customer feedback. So, yes, overall, Goodville Mutual can be considered a good insurance company.
Goodville Mutual's insurance products may be right for customers seeking home, auto, business, church, or farm insurance. However, products are currently only sold in eight states.
https://www.goodville.com/
https://ratings.ambest.com/CompanyProfile.aspx?BL=0&ambnum=3143&AltNum=4073143&AltSrc=3
https://www.bbb.org/us/pa/new-holland/profile/insurance-companies/goodville-mutual-casualty-company-0241-70005544