New York Central Mutual Insurance Company Review 2025

NYCM has outstanding official ratings, offers highly affordable homeowners insurance along with many other products, and provides 24/7 claims reporting.
Christine Lacagnina Written by Christine Lacagnina
Christine Lacagnina
Written by Christine Lacagnina

Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.

Updated

Trusted Choice's New York Central Mutual (NYCM) Insurance Company Score

4.75 stars

4.75 Stars


We award NYCM Insurance a final rating of 4.75 out of 5 stars. The carrier is highly rated by AM Best, the Better Business Bureau (BBB), and customers alike. We love that NYCM Insurance works with a large network of independent insurance agents to help provide customers with the best overall experience possible. The 24/7 customer service department is another perk.

New York Central Mutual, or NYCM Insurance, was founded in 1899. The insurance company is headquartered in central New York State. NYCM offers several types of insurance for individuals, and business insurance for commercial customers. Coverage is only offered in New York.

NYCM is known for offering highly affordable homeowners insurance. The carrier also provides several discounts on many of its policies to help reduce rates. Overall, we highly recommend looking into New York Central Mutual insurance company with the help of your independent insurance agent to be your next trusted carrier.

New York Central Mutual Insurance Company Pros and Cons:

Pros: Cons:
Longstanding carrier
Some mixed customer feedback
Offers personal and business coverages
Coverage is only available in New York
Rated "A" (excellent) by AM Best
Rated "A+" (excellent) by the Better Business Bureau (BBB)
24/7 phone customer service
Several discounts available
Highly affordable home insurance

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

NYCM Insurance Products by Type

Here's an overview of the products offered by NYCM Insurance.

Home & Property Insurance:

  • Mobile home insurance
  • Homeowners insurance

Vehicle & Auto Insurance:

  • Motorcycle insurance
  • Emergency roadside assistance insurance

Other Personal Insurance:

  • Umbrella insurance
  • Flood insurance

Business Insurance:

  • Business insurance

NYCM Auto Insurance

NYCM offers all the standard required car insurance in New York, including bodily injury liability, property damage liability, uninsured motorist coverage, and personal injury protection (PIP) insurance. The carrier also offers the following coverages.

Coverage types, features, and benefits:

Emergency roadside assistance

NYCM offers three tiers of emergency roadside assistance coverage, which can reimburse customers for expenses related to professional services if they break down on the side of the road, get a flat tire, or experience another similar issue.

Collision

NYCM offers collision insurance, which can reimburse customers for damage to their car caused by a collision with another object, regardless of fault. 

Comprehensive

NYCM also offers comprehensive insurance, which can reimburse customers for damage to their car caused by a non-collision event such as a flood or theft. This coverage can also pay for damage to a vehicle caused by collisions with large animals, windshield breakage, and more.

NYCM Auto Insurance Average Prices

NCYM's average auto insurance prices are $2,664 annually for full coverage and $700 per year for minimum coverage. A full coverage policy from NYCM averages 30% less than New York State's current average annual premium of $3,807. In comparison, the current national average cost of a full coverage policy is $2,388 per year.

NYCM's low rates help auto insurance customers save in a state that has much higher-than-average premiums. Here's an overview of NYCM's average auto insurance rates for full coverage by driver age.

NYCM Average Auto Insurance Prices for Full Coverage by Driver Age

Driver Age NYCM Average Annual Full Coverage Premium National Average Full Coverage Premium
18 $3,819 $5,080
25 $3,995 $2,929
30 $3,114 $2,523

While NYCM's full coverage auto insurance is considerably cheaper for 18-year-old drivers than the national average, the carrier's rates for coverage for 25 and 30-year-olds are a bit higher.

Methodology:

These sample average auto insurance rates were based on quotes for an auto insurance policy for a 40-year-old driver with good credit, a clean driving record, good credit, and the following coverage:

  • $100,000 bodily injury liability per person and $300,000 per accident
  • $50,000 property damage liability per accident
  • $100,000 uninsured motorist bodily injury per person and $300,000 per accident
  • Collision and comprehensive insurance, each with a $500 deductible

NYCM Homeowners Insurance

NYCM offers the standard coverage you'd expect to find in a home insurance policy, including dwelling, other structures, personal property or contents, loss of use, personal liability, and medical payments coverage. The carrier also offers a few policy endorsement options.

Coverage types, features, and benefits:

Additional valuables and personal property

NYCM provides customers with the option to add all-risk protection for various valuable items and other types of personal property, including jewelry, fine arts, furs, musical instruments, sports equipment, cameras, boats, and snowmobiles.

Flood

NYCM partners with a private flood insurance company, Wright Flood, to offer home insurance customers flood coverage for their homes. This coverage can reimburse customers for damage or destruction caused by natural water sources, which is normally excluded by home insurance without an endorsement or enhancement. Flood coverage from NYCM can protect your home and belongings from damage caused by tropical storms, mudflows, dam or levee failures, heavy rain, flash floods, ice jams, and more.

Umbrella

NYCM offers optional excess liability or umbrella insurance to increase your home insurance's liability coverage to a limit of $1 million or greater. This coverage can greatly benefit customers in the event of a costly third-party lawsuit.

NYCM Homeowners Insurance Average Prices

NYCM's average home insurance rates are considerably cheaper than current national averages. Here's a closer look at some of NYCM's average home insurance prices by dwelling coverage amount.

NYCM Average Home Insurance Prices by Dwelling Coverage Amount

Dwelling Coverage Limit NYCM Average Annual Premium National Average Premium
$150,000 $420 $1,394
$300,000 $656 $2,285
$350,000 $738 $2,550
$450,000 $896 $3,091
$750,000 $1,410 $4,525

What Discounts Does NYCM Insurance Offer?

Here are a few of the discounts NYCM Insurance offers on its homeowners insurance.

  • Work-from-home discount: Customers who work from home can save up to 5% on their coverage.
  • Claim-free discount: Customers who remain claim-free for at least five years can save up to 10% on their coverage.
  • Green discount: Customers who provide proof that their home has been certified "Green" by the U.S. Green Building Council LEED for homes rating system or meets the requirements of the National Association of Home Builders Green Building Guidelines (NAHB) can save up to 5% on their coverage.
  • Gated community discount: Customers who live in gated communities and restricted areas can save a varying amount of money on their coverage. 
  • Protective device discount: Customers who have installed burglar alarms, fire alarms, automatic sprinklers, water alert systems, temperature alert systems, portable or automatic generators, deadbolts, or fire extinguishers in their homes can save a varying amount of money on their coverage.

An independent insurance agent can provide better discount information and premium quotes for coverage through NYCM. When it comes to coverage, independent insurance agents work hard to help get you the most for your money.

NYCM Insurance Customer Service

Here's an overview of NYCM Insurance's customer service options and availability.

  • 24/7 claims reporting by phone or online
  • Email 
  • Virtual care specialists available online
  • Snail mail 
  • Mobile app


Days Hours


Monday-Friday 24/7


Saturday 24/7


Sunday 24/7

To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

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Connect with a NYCM Agent Today.

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NYCM Insurance FAQs

Since NYCM Insurance provides 24/7 claims reporting, customers have an excellent chance of having their claims responded to immediately. The carrier does not provide a specific claims response time frame promise.

NYCM Insurance is available for customers via phone, 24/7. The carrier allows customers to contact it through several mediums, including a virtual chat assistant on the official website.

NYCM breaks its claims process down into four simple steps. The customer files a claim, NYCM assigns a rep to review the claim, the customer receives payment if the claim is approved, and repairs are scheduled if necessary.

NYCM Insurance has an excellent website and customer service availability. The carrier also has an extensive social media presence across Facebook, YouTube, LinkedIn, and X, making for an overall highly user-friendly experience.

NYCM Insurance offers several forms of coverage including renters insurance. NYCM's renters policies include protection against the following perils:

  • Theft and vandalism
  • Liability
  • Extreme weather
  • Fire and water damage

An independent insurance agent can help you find more information about NYCM Insurance's renters insurance and help you decide if it's the right coverage for you.

NYCM Insurance has been around in the industry for over a century and a quarter and is highly rated by AM Best and the BBB. The carrier offers several forms of coverage for individuals and businesses. Many customer reviews are also highly positive, overall making it obvious that NYCM Insurance is indeed a good carrier.

NYCM's insurance products may be right for individuals or businesses located in the state of New York. Customers looking for affordable home insurance, in particular, may find the coverage they're seeking from NYCM.

For a home insurance policy with $350,000 in dwelling coverage, NYCM's rates average just $738 per year. That's well below the current national average of $2,550 per year.

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https://www.nycm.com/

https://ratings.ambest.com/companyprofile.aspx?ambnum=700&AltNum=2268700

https://www.bbb.org/us/ny/edmeston/profile/insurance-companies/nycm-insurance-0041-42000486/customer-reviews

https://www.bankrate.com/insurance/reviews/new-york-central-mutual/