Berkley Southeast Insurance Group Review 2025

Explore our review of Berkley Southeast Insurance Group's product and service offerings.
Ann Herro, Insurance Expert Written by Ann Herro
Ann Herro, Insurance Expert
Written by Ann Herro

Ann Herro has been writing about insurance and employee benefits for over 15 years. She covers topics ranging from car insurance to healthcare costs.

Reviewed by Cara Carlone
Reviewed by Cara Carlone

Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.

Updated

Our Berkley Southeast Insurance Group Score:

5 Stars

5 Stars


Berkley Southeast Insurance Group was founded in 1967, and is a part of the W.R. Berkley Corporation, a Fortune 500 company and one of the largest commercial lines property and casualty insurance providers in the U.S.

The W.R. Berkley Corporation has a reputation for high financial strength across all its company members. Berkley Southeast Insurance Group currently focuses its efforts on providing coverage to just the states of Alabama, Georgia, Mississippi, North Carolina, South Carolina, and Tennessee. 

Berkley Southeast Insurance Group has earned a reputation as a financially stable insurance provider with a positive outlook for the future. AM Best, the leading global credit rating agency monitoring the insurance industry, gives Berkley Southeast an “A+” (Superior) rating, indicating that Berkley Southeast is capable of offering guaranteed, secure coverage from a trustworthy and reputable carrier.

We award Berkley Southeast Insurance Group a final rating of 5 out of 5 stars. For starters, the carrier has several decades of experience in the industry along with an excellent financial rating. 

While coverage is not available nationwide, Berkley Southeast Insurance Group does provide numerous insurance solutions for customers in the states where they operate. The carrier’s website is modern, informative, and easy to browse, and provides services that today’s insurance customers have come to expect, such as getting matched with an agent. 

The carrier also provides generous 24/7/365 contact methods for their customers who need to get in touch with them, literally any time of the year. As part of a parent company that’s one of the largest commercial lines property and casualty insurance providers in the U.S., it’s easy to understand how Berkley Southeast has perfected their craft and solidified their position as one of our top picks. 

If you’re looking for insurance solutions that can be satisfied by any of their products, don’t hesitate to ask your independent insurance agent about entrusting Berkley Southeast Insurance Group with your coverage needs.

Berkley Southeast Insurance Group Pros and Cons: 

Before choosing Berkley Southeast as your insurance carrier, consider these pros and cons.

Pros: Cons:
Several decades of experience in the insurance industry
Not a BBB accredited company
Offers a range of business insurance options
No BBB rating
Very high rating by AM Best
Coverage offered only in select states
Strong parent company
Offers 24/7/365 claims reporting
Highly accessible to customers

Berkley Southeast Insurance Group Products:

Berkley Southeast focuses on business insurance. The company's products include:

  • Cyber liability insurance
  • Employment practices liability insurance
  • Workers’ compensation
  • Umbrella insurance
  • Professional liability insurance
  • Inland marine insurance

This list of insurance products offered by Berkley Southeast Insurance Group is not exhaustive. An independent insurance agent can help you find even more insurance options offered by Berkley Southeast.

Berkley Southeast Insurance Group Specializes in These Industries:

  • Construction
  • Manufacturing

What Discounts Does Berkley Southeast Insurance Group Offer?

Berkley Southeast Insurance Group does not make information about its discounts readily available on its public website. An independent insurance agent can get quotes from this carrier that may include discounts, where available.

Berkley Southeast Insurance Group Customer Service

Berkley Southeast Insurance Group allows customers to file claims and solve other issues over the phone or online, any day of the week. The carrier also provides the following customer service options:

  • 24/7/365 claims reporting via phone or online.
  • Email contact options available.
  • Fax contact options available.
  • Snail mail contact options available.
  • General inquiry contact form also available online.
  • Main customer service hotlines do not have hour restrictions.

Berkley Southeast Insurance Group sells insurance through a wide network of agents, including independent insurance agents. These agents can help make customer service easier for you by handling claims and other concerns.

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Berkley Southeast FAQs

Berkley Southeast offers 24/7 claims reporting for their customers, 365 days a year. However, they do not have an official claims response time frame promise.

Berkley Southeast Insurance Group offers separate phone lines for general customer inquiries and claims filing. Their hotlines are available for customers 24/7. The carrier also offers an online customer portal.

Berkley Southeast Insurance Group provides several options for customers to file their claims. Customers can get in touch with their insurance agent, call the 24/7 hotline, fax, or email their claims. Claims can also be reported through the company's customer portal to receive expedited handling. 

The carrier provides all the necessary forms for customers to complete their claims reports, and they are separated by claim type. After filing, customers can call the carrier’s claims hotline, log in to the portal, or contact their agent to check on the claim’s status.

Berkley Southeast’s public website is highly intuitive and easy to navigate. Pertinent information can be easily located for both current and prospective customers. Customers can get matched with an agent right through the official website, and the robust customer portal lets customer file claims, pay their bills, and much more. 

The carrier also has a social media presence and a mobile app. Overall, Berkley Southeast Insurance Group provides quite a user-friendly experience for customers of all kinds.

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https://www.berkleysig.com

https://www.bbb.org/us/tn/brentwood/profile/health-insurance/berkley-southeast-insurance-group-0573-37038687