Farm Family Insurance Company Review

We've looked at over 1,000 insurance companies rating them on strength, accessibility, and service to find the best ones. Here's what people think about Farm Family.

Farm Family Insurance Company at a Glance

  • Founded in 1954
  • An American National company
  • Offers both personal and business coverages
  • Rated "A" (excellent) by AM Best
  • Rated "A+" (excellent) by the Better Business Bureau (BBB)

Farm Family pros: Well-established carrier with several decades worth of experience. Part of American National. High ratings through AM Best and the BBB. Several forms of coverage available under personal and commercial lines. Good customer feedback.

Farm Family cons: Not BBB accredited. Coverage and discount details not readily available.

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

What Type of Insurance Does Farm Family Offer?

Here's an overview of the products offered by Farm Family.

  • Homeowners insurance
  • Renters insurance
  • Condo insurance
  • Personal auto insurance
  • RV insurance
  • Business owners insurance
  • Contractors insurance
  • Agribusiness insurance
  • Equine insurance
  • Term life insurance
  • Whole life insurance
  • Disability insurance

This list of products offered by Farm Family is not exhaustive. Your independent insurance agent can help you find more information about the coverages offered by Farm Family, and help you decide if this insurance company is right for you.

What to Know about Farm Family

Farm Family Insurance Company was founded in 1954, giving the carrier several decades worth of experience in the insurance industry. Farm Family is an American National company. The insurance company offers several products under both commercial and personal lines, including homeowners insurance, RV insurance, equine insurance, term life insurance, disability insurance, and more.

In 2001, Farm Family Holdings, Inc. merged with American National, and now recognizes itself as a unified brand with the latter carrier. The insurance company's LinkedIn social media network states that they have between 501-1,000 total employees. 

Thanks to their extensive history and coverages offered, American National has earned itself a reputation as a stable insurance company with a strong future outlook. AM Best gives American National an overall “A” rating, indicating the carrier is an excellent choice for insurance customers. High ratings from AM Best assure customers that American National offers guaranteed coverage.

Established in 1899, AM Best is one of the oldest rating companies in the world. Reviews from AM Best indicate an insurance company’s financial strength and creditworthiness and are based on comprehensive evaluations of the company’s operating performance, business profile, and annual report. 

What Discounts Does Farm Family Offer?

Farm Family does not make information about its specific discounts readily available. However, an independent insurance agent can help find these details for you. Independent insurance agents work hard to find you the most affordable coverage that still gets the job done right.

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Farm Family Customer Service

Here's a breakdown of Farm Family's customer service options and availability.

  • Phone contact option
  • Fax contact option
  • Snail mail contact option
  • Email contact option
  • 24-hour claims reporting
  • After-hours customer service availability


Hours (EST)


Monday-Friday 8 am - 5 pm


Saturday CLOSED


Sunday CLOSED

To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

Farm Family FAQ

What is Farm Family's average claim response time frame?

Farm Family does not state a specific claims response time frame.

What is Farm Family's customer service availability?

Farm Family has regular business hours during the week along with after-hours appointments and 24-hour claims reporting.

What is Farm Family's claims process?

Farm Family does not provide much information about their claims process beyond how to file. However, an independent insurance agent can simplify this process for you by filing claims for you. Independent insurance agents can also keep you updated through every step of the claims process.

Does Farm Family create a user-friendly experience for customers?

Farm Family provides generous contact options for their customers. However, the official website could certainly benefit from providing more details about their coverage offered, as well as discounts and claims processing information.

Does Farm Family have good business insurance?

Farm Family's official website does not provide much detail about its coverage, beyond the types offered. The carrier provides these forms of business insurance.

  • Business owners
  • Contractors
  • Commercial vehicle
  • Workers' compensation
  • Agribusiness
  • Equine
  • Green industry

An independent insurance agent can help you find more information about Farm Family's business insurance products, as well as the other offerings in their catalogue.

Is Farm Family a good insurance company?

Farm Family is a part of American National, which is a company highly rated by AM Best. The carrier offers several forms of both personal and business insurance and has several glowing customer reviews. Overall, Farm Family can indeed be considered a good insurance company.

Farm Family Customer Reviews

Clearsurance
We have been insured with Farm Family for 48 years and have never had an issue that could not be resolved in our favor. Premiums have risen, but not as much as other companies would have.


Clearsurance
Farm Family is an amazing insurance company. Their agents offer personalized advice and they truly care. You’ll never feel uninformed or like you are being ripped off, as is a commonality with bigger companies. Insurance can truly help save people from personal tragedy and Farm Family will make sure you are protected. 5 stars!!!


Clearsurance
Excellent, always ready to help find the best price, explains your coverage options, and fast claim service.


Clearsurance
Great company, reasonable rates, wonderful customer service.


Clearsurance
They suddenly were shifting my policy over under a different umbrella company and the price more than doubled, so I cancelled. Not a good value anymore.


TrustedChoice.com's Final Review

We award Farm Family a final rating of 3 out of 5 stars. The carrier is now part of American National, which is a highly rated and respected insurance company. High ratings through AM Best and the BBB and strong customer reviews further help solidify the carrier's reputation.

Farm Family offers several forms of coverage under both commercial and personal lines. The carrier also offers 24-hour claims reporting and after-hours customer service appointments. Their website could stand to be more detailed in terms of coverage, claims, and discounts. Overall, we do recommend looking into Farm Family with an independent insurance agent to be your next trusted carrier.

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