CRC Group Insurance Company Review 2025
Written by
Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.
Reviewed by
Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.
TrustedChoice's CRC Group Score
3.5 Stars
We award CRC Group a final rating of 3.5 out of 5 stars. CRC Swett, a part of CRC Group, was created by the merger of Swett & Crawford and CRC Insurance Services in 2016. The companies had a combined history of more than 130 years in the industry when they joined forces with the goal of providing a larger catalog of property, casualty, and professional coverages for insurance customers.
CRC Group is highly rated by AM Best and the BBB and has demonstrated extreme financial strength and solidity over the years. However, the business is not accredited by the BBB.
As a wholesale insurance distributor, CRC Group offers a wide selection of insurance products for many types of commercial insurance customers across the country. CRC Group distributes products for many business niches, including those in the transportation, environmental, construction, and energy industries.
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CRC Group Insurance Products by Type
CRC Group is a wholesale insurance distributor of a wide selection of commercial insurance products. Here's a closer look at many of the coverages distributed by CRC Group.
Business Insurance
- Excess liability (commercial umbrella) insurance
- Commercial general liability insurance
- Auto-package insurance
- Primary commercial auto insurance
- Errors & omissions (professional liability) insurance
- Healthcare PL-GL insurance
- Directors & officers private primary insurance
- Cyber insurance
- Employment practices liability
- Environmental/pollution insurance
- Marine cargo insurance
Property Insurance
- Multi-peril insurance
- Builders risk insurance
- DIC quake insurance
Transportation Insurance
- Primary, excess, and umbrella liability insurance
- Shared economy auto insurance
- Uninsured/underinsured motorists insurance
Personal Insurance
- At-home business insurance
- Builders risk insurance
- Comprehensive personal liability insurance
- Condominium unit owners and renters insurance
- Construction insurance
- Dwelling insurance
- Excess CPL insurance
- Excess flood insurance
- Excess personal auto insurance
- Excess personal watercraft insurance
- Personal excess umbrella insurance
- General liability insurance
- Earthquake insurance
- Flood insurance
- Landslide insurance
- Wind insurance
- Homeowners insurance
- Inland marine insurance
- Mobile home insurance
- Premises liability insurance
- Property insurance
- Special farm/ranch owner insurance
- Vacant dwellings and land insurance
- Disability insurance
- Life insurance
- Accident insurance
What Discounts Does CRC Group Offer?
Since CRC Group is a wholesale insurance distributor rather than a single insurance company, the discounts offered on coverage will depend on the specific policy and which carrier it is sold through.
CRC Group Customer Service
Here's a breakdown of CRC Group's customer service options and availability.
- Phone
- Customer service hours vary by insurance company
To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.
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CRC Group FAQs
Since CRC Group is comprised of a group of insurance companies and is a wholesale insurance distributor, the claims response time frame varies depending on which carrier your policy is underwritten by.
CRC Group provides phone and email contacts for each of its carriers, so customer service availability varies by insurance company.
The claims process depends on which specific insurance company a customer has their insurance policy through. However, an independent insurance agent can simplify this process for you by filing claims and keeping you updated through every step of the process.
CRC Group's makes it a bit difficult to find contact information. Since the wholesale distributor is comprised of a group of carriers, there isn't really one way to get in touch with them. Customers will want to contact the insurance company that actually underwrites their policies.
CRC Group distributes a wide selection of business insurance products to multiple insurance companies, including products for businesses in the transportation, environmental, construction, and energy industries. Customers can find many of the types of coverage they could need for a business, including general and professional liability insurance, commercial property insurance, and inland marine insurance, from a carrier that sells products distributed by CRC Group.
CRC Group is highly rated by AM Best and the BBB and has solid financial strength. However, CRC Group is a wholesale insurance distributor, not a single insurance company.
Many businesses can find the products they need from carriers that sell policies distributed by CRC Group. If you own a business in the transportation, environmental, construction, or energy industry, you may find the coverage you need from a carrier that sells products distributed by CRC Group.
https://www.crcgroup.com/
https://www.bbb.org/us/wa/seattle/profile/insurance-companies/c-r-c-insurance-1296-22045457
https://news.ambest.com/newscontent.aspx?altsrc=108&refnum=126049