Plymouth Rock Assurance Insurance Review

Trusted Choice's Plymouth Rock Assurance Score

4 Stars

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After considering many different customer reviews along with official Plymouth Rock insurance reviews and ratings from AM Best and the BBB, we've awarded Plymouth Rock Assurance a rating of 4.08 out of 5 stars. Our Plymouth Rock insurance review also considers the carrier's available coverages, customer service offerings, nationwide reach, and other factors.

Initially founded in 1982 with the mission to provide auto insurance with quality customer service, Plymouth Rock is headquartered in Boston, MA. The carrier is a part of the Plymouth Rock Group of Companies, which writes more than $1 billion in combined auto and homeowners insurance premiums. Plymouth Rock now offers its products in five states in the Northeast region of the US.

Plymouth Rock Assurance Insurance Company at a Glance

Plymouth Rock Pros and Cons:

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

What Type of Insurance Does Plymouth Rock Offer?

Plymouth Rock offers a variety of coverage solutions for individuals and businesses. Their products include the following:

Your independent insurance agent can help you decide if Plymouth Rock has the right type of coverage to best meet your needs.

What Is Plymouth Rock Assurance?

Plymouth Rock Assurance was founded in 1982, giving the carrier nearly four decades of experience in the insurance industry. The insurance company offers several forms of coverage for individuals, as well as commercial auto insurance for businesses. The carrier was founded with the mission to provide auto insurance with quality customer service. Plymouth Rock is headquartered in Boston, MA.

Today, Plymouth Rock has expanded to offer its products in five states in the Northeast region of the US. The carrier is a part of the Plymouth Rock Group of Companies, which writes a total of more than $1 billion in combined auto and homeowners insurance premiums. There are nearly 1,500 employees found on the carrier’s LinkedIn network, and Plymouth Rock distributes its coverage through more than 1,200 independent insurance agents.

Thanks to its network of independent insurance agents, strong parent company, and coverage selection, Plymouth Rock has become known as a financially sound insurance company with a strong outlook for the future. AM Best, the leading global credit rating agency monitoring the insurance industry, gives Plymouth Rock an “A-” rating, indicating the carrier is an excellent choice for insurance customers. High ratings from AM Best assure customers that Plymouth Rock is capable of offering guaranteed, secure coverage from a trustworthy and reputable insurance carrier.

Established in 1899, AM Best is one of the oldest rating companies in the world. Reviews from AM Best indicate an insurance company’s financial strength and creditworthiness, and are based on comprehensive evaluations of the company’s operating performance, business profile, and balance sheet. AM Best’s rating system allows customers to make an informed decision about who they can trust to meet their needs in the short term, and also who remains a strong, financially sound insurance company in the long term.

What Discounts Does Plymouth Rock Offer?

Plymouth Rock offers many competitive discounts on their coverages, such as for auto insurance. These discounts include the following:

Plymouth Rock Auto Insurance Discounts

Plymouth Rock Home Insurance Discounts

• Fire protection discount: Offered to customers who buy homes with automatic sprinklers, central fire monitoring systems, or other applicable fire protection features.
• eDocuments discount: Offered to customers who opt for paperless billing statements. Offers savings of $25.
• Connected home discount: Offered to customers who protect their homes against water and fire damage or theft via internet-connected devices. 

An independent insurance agent can help you find more information about further discounts and additional ways to save with Plymouth Rock, as well as provide you with quotes and help answer any other questions you may have.

Connect with a Plymouth Rock Assurance Agent Today.

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Plymouth Rock Customer Service

Plymouth Rock allows their customers to file claims over the phone or online anytime. The carrier provides the following customer service options.

The best way to handle your customer service needs is to work with an independent insurance agent. Independent insurance agents help make customer service easier for you by handling claims and other concerns.

Plymouth Rock Insurance Customer Reviews

These Plymouth Rock Assurance reviews are the most current reviews available on the internet, pulled from several different sources to provide an accurate account of customers' experience with the carrier. 

Clearsurance

“We love our auto insurance with Plymouth Rock. They are affordable and have great customer service." Review Date: 1/16/21

Consumer Affairs

“Plymouth Rock is a very good insurance company. They are not over rated unlike other providers out there. They are competitive with other insurance companies and they have good deals. I used to have Liberty Mutual, the first year they were great however the following year with no speeding tickets or parking tickets they raised my insurance $160 more than what I was paying and I said no way that’s way too high so a friend of mine suggested Plymouth Rock. And honestly they got me lower price with the same coverage what I had with liberty mutual. I was very shocked and before liberty mutual I had Geico. Geico was very expensive." Review Date: 8/3/20

Consumer Affairs

“I wrecked my van in Feb 2020 on a Sunday (my fault). I called up to repair the accident and spoke with a woman who said she'd send out a claims adjuster Tuesday b/c Monday was a holiday. The claims adjuster was there Tuesday at noon, figuring out the estimate and I had a check in my hand on Thursday or Friday (I was not expecting that). I brought the vehicle to be repaired and they found additional damage and Bertera Collision Repair center worked with Plymouth Rock to have the additional work covered. I don't think things could have gone any better and I even made a video about my experience which you can watch here: **. Review Date: 4/1/20

Clearsurance

“I am unclear about their competitive pricing, however, we have had maybe two significant auto claims in three years and their settlement was outstanding. Both claims were uncontested (other driver's fault) and the cars were taken to excellent body shops and the claims were handled directly, promptly, and efficiently. That is what matters to me. I don't care if they do or do not cost more or less than others - it's the fact they settled the claims hassle-free." Review Date: 11/23/20

Consumer Affairs

“They would not give up until I was satisfied. They paid for damages on the other car that I did not cause, just to avoid going to court, then they tripled my rates. Plymouth Rock cared about what was the best for me. My former insurance company was not interested in protecting me." Review Date: 7/23/18

Plymouth Rock Insurance FAQ