CWCI Insurance Company Review

Everything you need to know.

CWCI Insurance Company at a Glance

  • The California Workers’ Compensation Institute (CWCI) is a private, nonprofit organization of insurers licensed to write workers’ compensation in California, as well as public and private self-insured employers who serve as associate members. 
  • CWCI’s primary functions are to collect and analyze claims data to improve benefit delivery to injured workers, identify system-wide trends, and address key issues of interest to the membership, the workers’ compensation community, and public policymakers.
  • Members include insurers licensed to write California workers' compensation insurance, and private or public employers who self-insure their California workers' compensation liability. Others interested in following developments in California workers' compensation can keep abreast of the most current activity by subscribing to CWCI Research Reports, Bulletins, and Significant Decisions.

CWCI pros/cons: CWCI is not an insurance company, and it does not market insurance policies. 

The organization analyzes statutes and regulations and provides testimony to public policymakers regarding regulatory issues. It participates in judicial cases to advocate a reasonable understanding of the California workers’ compensation system. CWCI also produces a wide variety of research publications and online tools, provides information and technical training for industry professionals, and serves as a forum for members.

To find workers’ compensation insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

What Type of Insurance Does CWCI Offer?

CWCI is not an insurance company, and it does not market insurance policies. It is a research and advocacy organization whose mission is to improve the California workers’ compensation system through research, information, education, and representation.

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What to Know About CWCI

The California Workers’ Compensation Institute (CWCI) is a private, nonprofit organization of insurers licensed to write workers’ compensation in California, as well as public and private self-insured employers who serve as associate members. CWCI’s primary functions are to collect and analyze claims data to improve benefit delivery to injured workers, identify system-wide trends, and address key issues of interest to the membership, the workers’ compensation community, and public policy makers.

CWCI has been operating for 57 years. Because of its research capabilities, its reputation, and its broad-based industry perspective, CWCI is uniquely positioned to provide data, practical analyses, and real-world expertise on issues and trends affecting California workers' compensation. Institute research, which is typically based on claims data collected from member companies, spotlights problems and concerns within the system, helps build consensus on practical solutions, and is often used to evaluate the impact of proposed changes. 

CWCI also provides a voice for industry perspectives and concerns through legislative and regulatory testimony. 

There are two categories of CWCI membership: 

  • Regular members: Insurers licensed to write California workers' compensation insurance
  • Associate members: Private or public employers who self-insure their California workers' compensation liability

Other parties who are interested in following developments in California workers’ compensation can subscribe to certain services offered by CWCI, including Research Reports, Bulletins, and Significant Decisions. 

What Discounts Does CWCI Offer?

Not applicable. CWCI is not an insurance company, and it does not market insurance policies. 

CWCI Customer Service

Here’s what you need to know about contacting CWCI:

  • General inquiries can be made by phone or email
  • Members-only online access to applicable products and services
  • Customer service hours restrictions are not published


Hours (PST)


Monday-Friday Not specified

CWCI FAQ

What is CWCI’s average claim response time frame?

Not applicable. CWCI is not an insurance company, and it does not market insurance policies.

What is CWCI’s customer service availability?

CWCI is available for service by phone or email. Members have online access to services and can manage their account by logging in.

What is CWCI’s claims process?

Not applicable. CWCI is not an insurance company, and it does not market or administer insurance policies.

Does CWCI create a user-friendly experience for customers?

CWCI offers a wealth of information and resources on its website for its members.

Members and subscribers have access to volumes of research, regulatory information, and legal resources. They will find research briefs, interactive displays and apps, a library of applicable California labor and workers’ compensation law, and a complete California medical fee schedule.  

CWCI also offers FAQs and details about California’s work comp programs, such as who must purchase coverage, who is covered by workers’ compensation insurance, and what benefits are available to injured workers.

Some of the content is public, but much of it is locked for members or subscribers.

Does CWCI have good workers’ compensation insurance?

Not applicable. CWCI is not an insurance company, and it does not market insurance policies.

CWCI’s primary functions are to collect and analyze claims data to improve benefit delivery to injured workers, identify system-wide trends, and address key issues of interest to the membership, the CA workers’ compensation community, and public policymakers.

Is CWCI a good insurance company?

Not applicable. CWCI is not an insurance company, and it does not market insurance policies. It provides research, information, and guidance for insurance companies, self-funded employers, and other interested parties.

CWCI Customer Reviews

Customer reviews are not available for CWCI. 

TrustedChoice.com's Final Review

A star review is not applicable or appropriate for CWCI. It does not market insurance policies, but it is a highly valuable resource for insurance companies, self-funded employers, and other interested parties.

Your insurance agent or broker can help you understand CWCI’s role in the California workers’ compensation system.

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https://www.cwci.org