RVI Insurance Group Review

We've looked at over 1,000 insurance companies rating them on strength, accessibility, and service to find the best ones. Here's what people think about RVI Insurance Group.
Christine Lacagnina Written by Christine Lacagnina
Christine Lacagnina
Written by Christine Lacagnina

Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.


RVI Insurance Group at a Glance

  • Founded in 1989
  • Offers specialty commercial coverages
  • Rated "A-" (excellent) by AM Best

RVI Group pros: More than 30 years' within the insurance industry. Offers specialty commercial products. High rating by AM Best.

RVI Group cons: Not rated/accredited by the Better Business Bureau. Difficult to find information about discounts or claims processes. Not much information provided about coverages. Difficult to find any customer reviews. Lacking in the user-friendliness department.

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What Type of Insurance Does RVI Group Offer?

Here's an overview of the products offered by RVI Group.

  • Commercial equipment insurance
  • Passenger vehicle insurance
  • Residential value (real estate) insurance

Your independent insurance agent can help you find more information about the coverages offered by RVI Group, and help you decide if this insurance company is right for you.

What to Know about RVI Group

RVI Group was founded in 1989, giving the insurance company more than three decades' of experience in the industry. The insurance company focuses on offering special commercial coverages, including passenger vehicle and commercial equipment insurance. RVI Group also offers financial solutions and analytical services.

RVI Group proudly declares it is the world leader of residential value insurance. The insurance company is headquartered in Stamford, Connecticut, but also has offices in New York state and Bermuda. There are 90 employees found on RVI Group's LinkedIn social media network.

Thanks to its specialty commercial products offered and world-leading coverage status, RVI Group has earned a reputation over time as a sound, reliable insurance company. AM Best gives RVI Group an overall “A-” rating, indicating the carrier is an excellent choice for insurance customers.

Established in 1899, AM Best is one of the oldest rating companies in the world. Reviews from AM Best indicate an insurance company’s financial strength and creditworthiness and are based on comprehensive evaluations of the company’s operating performance, business profile, and annual report. 


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What Discounts Does RVI Group Offer?

RVI Group does not make information about its available discounts readily available. However, an independent insurance agent can easily locate this information for you. Independent insurance agents are experts at scouting out any discounts and other money-saving hacks you qualify for on your coverage.

RVI Group Customer Service

Check out a breakdown of RVI Group's customer service options and availability.

  • Phone contact option
  • Snail mail contact option
  • Contact form on website
  • Customer service department hours not specified

To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.


What is RVI Group's average claim response time frame?

RVI Group does not provide a claims response time frame promise.

What is RVI Group's customer service availability?

RVI Group allows customers to contact them via phone, email, snail mail, or through the main website. Its customer service department does not specify its contact hours.

What is RVI Group's claims process?

RVI Group does not provide its claims process on its website or social media. An independent insurance agent can file claims for you, however, and keep you updated through every step of the process.

Does RVI Group create a user-friendly experience for customers?

RVI Group falls a bit behind in terms of user-friendliness. Its official website does not provide much detail about discounts or how to file claims. The carrier also has less of a social media presence than many.

Does RVI Group have good commercial equipment insurance?

RVI Group offers commercial equipment insurance for the following asset types.

  • Aircraft
    • Commercial
    • Corporate
    • Helicopters
  • Railcars and locomotives
  • Construction
  • Material handling
  • Manufacturing and production
  • Tractor/trailers
  • General transportation
  • Mining
  • Facilities
  • Power generators
  • Marine
    • Containers
    • Cargo
    • Barges
    • Tugs
    • Ferries
  • Medical
  • Machine tools
  • Agriculture/forestry
  • Consumer/retail
  • High-tech
  • Furniture/fixture

An independent insurance agent can help you find out more more about RVI Group's commercial equipment insurance.

Is RVI Group a good insurance company?

RVI Group has more than 30 years' of experience under their belt and a high rating by AM Best. However, it's difficult to find much information about their coverages, discounts, claims process, or customer reviews. Overall it's difficult to declare RVI Group a good insurance company at this time.

RVI Group Customer Reviews

TrustedChoice.com's Final Review

We award RVI Group a final rating of 2 out of 5 stars. The carrier has a few decades behind them at this point and a high rating from AM Best. However, the carrier is not rated or accredited by the Better Business Bureau.

RVI Group focuses on offering specialty commercial products, which limits their customer base. It's difficult to find much information about their coverages, discounts, and claims processes. It's also virtually impossible to find any customer feedback about the insurance company.

Overall, we recommend working together with your independent insurance agent to survey several options for your coverage, and perhaps skip looking into RVI Group.

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