Wisconsin Mutual Insurance Company Review

We've looked at over 1,000 insurance companies rating them on strength, accessibility, and service to find the best ones. Here's what people think about Wisconsin Mutual Insurance Company.

Wisconsin Mutual Insurance Company at a Glance

  • Founded in 1903
  • Offers personal and business coverages
  • Rated "A" (excellent) by AM Best
  • Rated "A+" (excellent) by the Better Business Bureau (BBB)
  • Offers emergency weekend claims reporting
  • Good customer feedback

Wisconsin Mutual pros: Longstanding carrier with more than a century of experience. High ratings from AM Best and the BBB. Commercial and personal coverages available. Emergency weekend claims reporting available. Many glowing customer reviews. 

Wisconsin Mutual cons: Coverage not available everywhere. Discount percentages not readily available.

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

What Type of Insurance Does Wisconsin Mutual Offer?

Here's an overview of the products offered by Wisconsin Mutual.

  • Home insurance
  • Dwelling coverage
  • Auto insurance
  • Farm insurance
  • Business insurance 
  • Umbrella insurance

Your independent insurance agent can help you find more information about the coverages offered by Wisconsin Mutual, and help you decide if this insurance company is right for you.

What to Know about Wisconsin Mutual Insurance Company

Wisconsin Mutual Insurance Company was founded in 1903, giving the carrier well over a century's worth of experience in the insurance industry. The carrier is headquartered in Madison, Wisconsin, but has expanded into Minnesota. Several types of commercial and personal coverages are available through Wisconsin Mutual, including home insurance, auto insurance, business insurance, and more.

Wisconsin Mutual offers its coverage through 200 different agencies and more than 1,000 insurance agents. The carrier claims to currently insure 70,000 vehicles and 42,000 properties with their coverage.

Thanks to its longstanding history and coverage options, Wisconsin Mutual has earned a reputation over time as a reputable and financially sound insurance company. AM Best gives Wisconsin Mutual an overall “A” rating, indicating the carrier is an excellent choice.

Established in 1899, AM Best is one of the oldest rating companies in the world. Reviews from AM Best indicate an insurance company’s financial strength and creditworthiness and are based on comprehensive evaluations of the company’s operating performance, business profile, and annual report. 


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What Discounts Does Wisconsin Mutual Offer?

Wisconsin Mutual provides the following discounts on their personal auto coverage.

  • Multi-car
  • Auto/home
  • Youthful safe driver 
  • Good student
  • Student-away-at-school
  • Antique/exhibition car
  • Paid in full (12-month term)

Wisconsin Mutual does not provide further details about how to qualify for these discounts, or how much they'll save you on your coverage. For more information about Wisconsin Mutual's discounts, work with an independent insurance agent. Independent insurance agents work hard to get you the most affordable coverage.

Wisconsin Mutual Customer Service

Here's a breakdown of Wisconsin Mutual's customer service options and availability.

  • Phone contact option
  • Contact form on website
  • Snail mail contact
  • Fax contact
  • Online claims reporting
  • Customer service department has following hours

Hours (CST)

Monday-Friday 8 am - 4:30 pm

Saturday CLOSED


To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

Wisconsin Mutual Insurance Company FAQ

What is Wisconsin Mutual's average claim response time frame?

Wisconsin Mutual does not make a specific claims response time frame promise.

What is Wisconsin Mutual's customer service availability?

Wisconsin Mutual has slightly extended customer service hours during the week. Their claims department also offers weekend emergency claims reporting. The carrier can also be contact through fax, snail mail, and social media.

What is Wisconsin Mutual's claims process?

Wisconsin Mutual's official website states their claims process as follows for direct repairs.

  1. Call your agent to report the facts of the accident.
  2. Access the list of approved body shops from either the alphabetical or county listing and make note of the name, address, and phone number of the shop you decide to use.
  3. Drive the damaged automobile to the body shop to begin the repair process.  If your car is not drivable, call the body shop and give the location of your vehicle.  Remember to always identify Wisconsin Mutual as your insurance carrier and that the repairs will be under the Preferred Shop Procedure.
  4. The body shop will photograph the damage, complete an estimate, and fax the information to our Home Office at the same time the shop will schedule your automobile for repairs.

An independent insurance agent can help by contacting the carrier and even filing claims for you.

Does Wisconsin Mutual create a user-friendly experience for customers?

Wisconsin Mutual's official website is well done. Important information is easy to find. The carrier can also be contact through several mediums. Overall, Wisconsin Mutual provides a well-done user-friendly experience.

Does Wisconsin Mutual have good farm insurance?

Wisconsin Mutual's official website lists the following coverages are available under their farm insurance policies.

  • Scheduled personal property
  • Boat, snowmobile, ATV, and personal watercraft
  • Identity theft
  • Farm building and farm personal
  • Property coverage
  • Farm income and extra expense
  • Personal injury
  • Farm employee liability
  • Weight of ice, sleet, and snow
  • Home under construction
  • Named insured medical payments coverage
  • Water-sewer backup
  • Custom farming

An independent insurance agent can help you find more information about Wisconsin Mutual's farm insurance, and help you decide if it's the right policy for you.

Is Wisconsin Mutual a good insurance company?

Wisconsin Mutual has many years of experience under their belt combined with several coverage options and high ratings through AM Best and the BBB. The majority of customer feedback is glowing as well. Overall, Wisconsin Mutual can indeed be considered a good insurance company.

Wisconsin Mutual Insurance Company Customer Reviews

5 Stars
I love Wisconsin Mutual! Everything has been perfect! Love my agent, timeliness, and able to ask any question I need! Thank you so much Wis. Mutual for everything!

5 Stars
I love that I am always able to talk with a live person when I call WMI. They are always responsive and work with me as an insured, great customer service!

5 Stars
Wisconsin Mutual has literally been the best insurance company I’ve worked with. They are kind and understanding, and work quickly.

5 Stars
Have had nothing but positive experiences with Wisconsin Mutual. Always a quick response and quick to take action whenever we needed them.

5 Stars
I have been very satisfied with Wisconsin Mutual Insurance. Prices are good, and my agent is very helpful.

TrustedChoice.com's Final Review

We award Wisconsin Mutual Insurance Company a final rating of 3.5 out of 5 stars. The carrier has more than a century's worth of experience under their belt, and it shows in their high ratings through AM Best, the BBB, and customers alike.

Though coverage is not available everywhere, the coverages offered by Wisconsin Mutual benefit many types of insurance customers, from individuals to business personnel. We also love that the insurance company offers emergency weekend claims reporting services.

Overall, we highly recommend looking into Wisconsin Mutual with the help of your independent insurance agent to be your next trusted carrier.

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