BondExchange Insurance Company Review 2023
Written by
Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.
Trusted Choice's BondExchange Insurance Score
4.5 Stars
TrustedChoice.com awards BondExchange a final rating of 4.5 out of 5 stars. BondExchange is not a traditional insurance company, but a surety bond broker and a wholesale insurance company. The carrier only caters to insurance agents, so the general public cannot buy products directly from BondExchange. However, BondExchange does work with a large network of independent insurance agents, and customers can go through them to get bonds or coverage.
BondExchange offers its products and services nationwide. The carrier has an excellent rating by the BBB and many glowing customer reviews. BondExchange is headquartered in Charlotte, NC and was originally founded in 1977. With its many decades of experience in the industry, BondExchange is an excellent choice for those looking for surety bonds or wholesale insurance. Overall, we highly recommend working together with an independent insurance agent to look into BondExchange.
BondExchange Insurance Company Pros and Cons
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To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.
BondExchange Insurance Specializes in these Industries:
Small Business
Stay protected against the costs of liability and property damage claims with reliable insurance for your small business.
Insurance/Financial Services
Protect your insurance / financial services business against risks like identity theft and workplace injuries with reliable insurance.
Agriculture/Farm & Ranch
Protect your machinery, livestock and commercial property for your agribusiness with tailored farm & ranch insurance.
Transportation/Trucking
Get the coverage you need against bodily injuries and property damage with reliable trucking insurance.
Commercial Real Estate
Protect your business assets and avoid repair and replacement expenses with commercial real estate insurance.
Residential Real Estate
Protect your residential real estate against property damage and other unforeseen events with the right type of coverage.
Auto Service & Repair Shops
Keep your shop insured against lawsuits, property damage and other liability issues with auto service & repair shop coverage.
Contractors/Construction
Get liability protection against unpredictable accidents, hazards and bodily injuries with contractor or construction insurance.
Building Maintenance
Keep your employees and equipment protected against common risks with insurance for your building maintenance business.
Retailers
Get coverage against slip-and-falls, property damage and other common risks with reliable insurance for your retail business.
Barber Shops & Beauty Shops
Avoid costly lawsuits from accidents and injuries with reliable insurance for your barber shop and/or beauty shop.
What Discounts Does BondExchange Offer?
BondExchange does not make information about its specific discounts readily available on its official website. But an independent insurance agent can provide you with quotes and exact discount information from BondExchange.
BondExchange Insurance Customer Service
BondExchange offers online support and phone customer service support. The carrier provides the following customer service options:
- Phone
| Hours (EST) | |||
| Monday-Friday | 7:30 am - 7:00 pm | ||
| Saturday | CLOSED | ||
| Sunday | CLOSED |
To ensure a great customer service experience, work together with an independent insurance agent. These agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.
Connect with a BondExchange Insurance Agent Today.
Shopping for insurance? BondExchange has you covered.
BondExchange Customer Reviews
| Trustpilot |
"I have been using Bond Exchange for about 3 years or more and truly appreciate the ease of the process. As an agent we get quirky requests and these are not always one of our loyal/long term customers. With bond exchange they think I treat them just like my long time customers. It is a great asset to what I do. Thank you Bond Exchange" -1/7/22 |
| Trustpilot |
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"This was extremely easy. Elspath walked me right through the process and gathered the info they needed to issue us a bond. I wasn't even sure what this was for and why I needed it and she took the time to explain that before I purchased. It took less than 10 minutes and the link to purchase was easy and fast." -11/19/21 |
| Trustpilot |
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"Thoroughly enjoy working with Bond Exchange. They are very professional, efficient, easy to reach and quick to answer questions or help with concerns. They also follow up immediately, a business quality that seems to have vanished today." -10/10/21 |
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"I'm just starting out with the BondExchange, but so far I'm very impressed. Much easier to use than other bond brokers I've worked with over the years. I can potentially see me switching all of my bond clients over to the BondExchange." -11/3/21 |
BondExchange Insurance FAQ
BondExchange does not provide information about a claims response timeframe on its official website. An independent insurance agent can file claims directly for you.
BondExchange is available via phone at extended hours during the week. The carrier also offers email communications and has a social media presence where customers can get in touch as well.
BondExchange does not provide information about a claims process on its official website. But an independent insurance agent can handle the entire claims process for you. If customers have questions about filing or the claims process itself, they can contact the carrier via phone, email, or social media.
BondExchange's official website is highly intuitive and easy to navigate. The carrier provides multiple contact options for customers, including social media platforms extending across LinkedIn, Facebook, Twitter, and YouTube. Overall, BondExchange delivers an excellent user-friendly experience.
BondExchange sells wholesale insurance and surety bonds directly to retail insurance agents. The company is a bond broker and not a traditional insurance carrier. Still, many customer reviews can be found online, and most are extremely positive, indicating BondExchange is indeed a good company.
BondExchange offers surety bonds and wholesale insurance for retail insurance agents. The customer base only extends to insurance agents, so the carrier's products are right for those working in the insurance industry.