Cinch Home Services Home Warranty Company Review 2023

Cinch Home Services offers many coverage options, excellent ratings, and highly accessible customer service.

Trusted Choice's Cinch Home Services Score

4 Stars awards Cinch Home Services a final rating of 4 out of 5 stars. Cinch Home Services offers several options for home warranties at highly affordable rates. Excellent customer feedback demonstrates that the company honors its coverage promises. We love that Cinch offers separate options for home appliances or built-in systems warranties and an option that covers both.

We had to knock a star off our rating due to the company's lower-than-average rating by the BBB and lack of rating by AM Best. Official ratings from these industries help customers rest assured that they're getting quality, guaranteed coverage. However, there's still plenty of value being offered by Cinch Home Services. If you're looking for extra coverage for your home's appliances, systems, or both, don't hesitate to look into Cinch Home Services' outstanding warranty products. 

Cinch Home Services Pros and Cons:

Pros: Cons:
Offers many warranty options
Doesn't offer traditional insurance policies
Provides 24/7 service
"B" rating by the Better Business Bureau (BBB)
Highly accessible
Not rated by AM Best
180-day workmanship guarantee
Great customer feedback
User-friendly website

Coverage highlights

  • Offers coverage for appliances and their parts 
  • Full home warranty available
  • Built-in home systems coverage available
  • Real estate plans offered

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

Cinch Home Services Personal Coverage Types:


Cinch Home Services Products by Type

Cinch Home Services offers a wide selection of warranty products, including:

  • Home appliance coverage
    • Range and oven
    • Refrigerator
    • Built-in dishwasher
    • Clothes washer and dryer
    • Built-in microwave
  • Built-in systems coverage
    • Heating
    • Air conditioning
    • Water heater
    • Electrical system
    • Plumbing
  • Real estate plans

An independent insurance agent can help you find out more information about the coverages offered by Cinch Home Services. They can provide you with exact quotes for the type of policy you need.

Cinch Home Services Home Warranties

A home warranty from Cinch Home Services acts similar to an insurance policy. It's an agreement with the company to have home systems and appliances and the costs of their maintenance and repairs covered for a certain period of time. These warranties can even cover general wear and tear of appliances, etc., in certain cases.

Coverage types, features, and benefits:

Home appliances

Coverage for various home appliances, including ovens, refrigerators, built-in microwaves, etc., is provided by a home appliance warranty. The cost of maintenance and repairs, as well as general wear and tear, can be covered depending on the specific terms of your warranty.

Home systems

Coverage for various home systems, including heating, air conditioning, electrical systems, etc., is provided by a home systems warranty. The cost of maintenance and repairs, as well as general wear and tear, can be covered depending on the specific terms of your warranty.

Complete home coverage

This warranty option covers both home appliances and built-in systems. Maintenance and repair costs, as well as replacement and repairs for general wear and tear, can be covered depending on the terms outlined in your specific warranty. 

Cinch Home Services Home Warranty Average Prices

Cinch Home Services offers affordable rates on its various home warranties. Check out some average starting costs for its warranties by type below. 

Warranty type Average starting cost
Home appliance warranty coverage $30.99/month
Home built-in systems warranty coverage $35.99/month
Complete home warranty plan $44.99/month

To get estimates for home insurance pricing for every state, check out our home insurance calculator

What Discounts Does Cinch Home Services Offer?

Cinch Home Services only lists one specific discount on its official website:

  • New appliances discount: Customers can receive a discount on their appliance warranty if they're covering a brand-new device. 

An independent insurance agent can help you find more information about discounts offered by Cinch Home Services.

Cinch Home Services Customer Service

Cinch Home Services offers online support, 24/7/365 service requests, and phone support. The carrier provides the following customer service options:

  • Phone 
  • Online claims
  • 24/7 app service requests
  • Snail mail
Hours Day(s) Number
24/7 Every day (844) 324-5688

To ensure a great customer service experience, work together with an independent insurance agent. These agents can help handle claims and other matters for you, so you can relax and enjoy your coverage. 


Connect with a Cinch Home Services Agent Today.

Shopping for insurance? Cinch Home Services has you covered.

Cinch Home Services Customer Reviews

Better Business Bureau
5 Stars

"Very nice company they really explain all of their plan options to you so that you can make the best decision that fits your home needs."


Better Business Bureau
5 Stars

"I've only had Cinch the last few months, and it has been a lifesaver! We had a ceiling fan, bathroom vent, and a water heater that all went out on us one after the other. With the exception of one lazy electrician who didn't communicate well with us or with Cinch, everyone was very speedy, knowledgeable, and professional. I know water heaters can be really expensive, and my plan covered the total cost of replacing it, phew! Special shout out to Infinity Plumbing for also having great communication by call and text, complete with a tracker for the crew's arrival. They made the last few hectic months way more bearable."


Better Business Bureau
5 Stars

"I've had this company for 10+ years. I've had appliances break but some were repaired and some replaced. All I've ever paid was my deductible. The repair people that came out were friendly and professional. I've never had a bad experience with Cinch."


Better Business Bureau
5 Stars

"The Cinch rep had some work to meet HOA requirements on a large bay window. He listened, did just the work needed -- the caulking was done so well there was no need to paint or replace anything. This also meant less work for him and savings for me."


Better Business Bureau
5 Stars

"Very satisfied with the way Cinch handled our appliance claim."


Cinch Home Services FAQ

Cinch Home Services allows customers to file claims easily online. However, the company does not provide a specific claims response timeframe guarantee. 

Cinch Home Services allows customers to get in touch with them through a variety of mediums. Customers can use their app, and contact the company online, by phone, or by snail mail. The phone department hours are not specified on the official website, but customers can request service 24/7 via their app. 

Cinch Home Services states that its claims process starts with the customer reaching out to the company via phone or online. Next, customers will be contacted by a service provider to schedule an in-person appointment for repairs, etc. Customers pay their deductibles before services are rendered. 

If customers have other questions about filing or the claims process itself, they can contact the carrier via phone or online, or get in touch with their independent insurance agent.

Cinch Home Services' official website is highly intuitive and easy to navigate. The carrier provides information about its claims process and provides several options for claims reporting. The insurance company offers 24/7/365 service requesting and a mobile app, which makes for an overall excellent user-friendly experience. 

Cinch Home Services is a home warranty company, so not exactly an insurance company. But the company has many outstanding customer reviews, quality warranty products, and easy accessibility. So it can easily be argued that Cinch Home Services is indeed a good home warranty company.

Anyone who needs protection for their home appliances, systems, or both can benefit from getting a warranty from Cinch Home Services. Plans are affordable and highly accessible. 

Cinch Home Services offers several home warranty options. Rates start as follows:

  • Home appliance warranty coverage: $30.99/month
  • Home built-in systems warranty coverage: $35.99/month
  • Complete home warranty plan: $44.99/month
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