Michigan Millers Mutual Insurance Company Review

We've looked at over 1,000 insurance companies rating them on strength, accessibility, and service to find the best ones. Here's what people think about Michigan Millers Mutual Insurance Company.
Christine Lacagnina Written by Christine Lacagnina
Christine Lacagnina
Written by Christine Lacagnina

Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.


Michigan Millers Mutual Insurance Company at a Glance

  • Founded in 1881
  • Rated "A" (excellent) by AM Best
  • Not rated by the Better Business Bureau (BBB)
  • Offers several types of business coverage
  • Offers niche business coverages

Michigan Millers pros: High rating by AM Best. Longstanding carrier. Several forms of business coverages offered. Works with independent insurance agents.

Michigan Millers cons: Not rated by the BBB. Mixed customer feedback. Dated website. No discount information available.

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

What Type of Insurance Does Michigan Millers Offer?

Here's an overview of the products offered by Michigan Millers. 

  • Businessowners policy
  • Commercial auto insurance
  • Workers' compensation
  • Commercial umbrella insurance
  • Equipment breakdown insurance
  • Employment practices liability
  • Specialty insurance solutions

Your independent insurance agent can help you find more information about the coverages offered by Michigan Millers, and help you decide if this insurance company is right for you.

What to Know about Michigan Millers Mutual Insurance Company

Founded in 1881, Michigan Millers Mutual Insurance Company has nearly a century and a half's worth of experience in the industry. The carrier is headquartered in Lansing, Michigan. The insurance company's mission is to provide quality property and casualty products for their customers. 

Michigan Millers works with a team of independent insurance agents to offer their customers the best experience possible when shopping for and maintaining their coverage. The carrier offers several business products, from businessowners policies to commercial umbrella insurance. There are 137 employees on their LinkedIn network.

Thanks to its longstanding history and network of independent insurance agents, Michigan Millers Mutual Insurance Company has earned a reputation over time as a  financially sound insurance company. AM Best gives Michigan Millers an overall “A” rating, indicating the carrier is an excellent choice.

Established in 1899, AM Best is one of the oldest rating companies in the world. Reviews from AM Best indicate an insurance company’s financial strength and creditworthiness and are based on comprehensive evaluations of the company’s operating performance, business profile, and annual report. 


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What Discounts Does Michigan Millers Offer?

Michigan Millers does not provide information about their specific discounts without going through an independent insurance agent. But independent insurance agents can not only help you find the discounts you qualify for, but other money-saving hacks to help bring down the cost of your coverage as well.

Michigan Millers Customer Service

Here's a breakdown of Michigan Millers' customer service options and availability. 

  • Phone contact option
  • Snail mail contact option
  • Online claims reporting
  • 24/7 phone claims reporting
  • Customer service department has the following hours restrictions

Hours (ET)

Monday-Friday 8 am - 4:30 pm

Saturday CLOSED


To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

Michigan Millers Mutual Insurance Company FAQ

What is Michigan Millers' average claim response time frame?

Michigan Millers promises same-day contact for customers who file claims.

What is Michigan Millers' customer service availability?

Michigan Millers has regular customer service hours during the week, and 24/7 claims reporting by phone or online. 

What is Michigan Millers' claims process?

Michigan Millers' official website states the following about their claims process.

"Michigan Millers Insurance understands that fast and efficient claims handling are keys to superior policyholder service. With same day contact and claim resolution goals we strive to resolve each claim promptly. We take pride in assisting you through the claim process, providing caring personal service. In the event of a covered claim, Michigan Millers promises to put your life back in order as soon as possible. "

Does Michigan Millers' create a user-friendly experience for customers?

Michigan Millers' website has the appearance of being extremely outdated. However, it's easy enough to navigate to find the right information. That said, the insurance company could provide more details about their coverages, discounts, and claims process.

Does Michigan Millers have good commercial auto insurance?

Michigan Millers provides the following information about their commercial auto coverage.

"Commercial automobile policies provide collision, comprehensive, liability, medical payments, and no-fault protection for all types of commercial and private passenger vehicles."

An independent insurance agent can help you find out more about their commercial auto insurance, as well as their many other products offered.

Is Michigan Millers a good insurance company?

Michigan Millers is a well-established company with a high rating by AM Best. They offer several forms of business coverage and many specialty niche coverages. However, customer feedback is mixed and there are many negative customer reports. Further, the company is not rated by the BBB. So, we're hesitant to call Michigan Millers a good insurance company at this time. 

Michigan Millers Mutual Insurance Company Customer Reviews

Pathetic company, stay away from these scammers! I provided policy which I basically wanted duplicated switched with them as favor to the agent. Kept paying on the policy now that we submit a claim some arrogant using insurance slang basically tells me that everything is case by case based and I have no coverage what so ever. Tells me sorry to be the bearer of bad news but there’s nothing here that we cover you should’ve got this kind of coverage and that kind of coverage blah blah blah! The moron I believe his name was [REDACTED NAME] somewhere in [REDACTED CITY] had such arrogance about it was almost a pleasure for him to tell me sorry etc... Stay away from Michigan Millers scammers with a license to STEAL!!!

TrustedChoice.com's Final Review

We award Michigan Millers Mutual Insurance Company a final rating of 2.5 out of 5 stars. The carrier has been in the industry for more than a century and has a high rating by AM Best. They offer several important business insurance solutions and specialty niche products, such as for food trucks.

However, Michigan Millers is not rated by the BBB and their website is extremely dated. Customer feedback is mixed, with many negative accounts of coverage experiences. The carrier does get some points for working with independent insurance agents, though.

Overall, we recommend working together with your independent insurance agent to survey all your options for business coverage. You may want to skip Michigan Millers if positive customer feedback is important to you.

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