Seneca Insurance Company Review

Seneca Insurance Company at a Glance

  • Founded in 1978
  • A subsidiary of Crum & Forster
  • A specialty property and casualty company
  • Rated "A" (excellent) by AM Best
  • Rated "A+" (excellent) by the Better Business Bureau (BBB)

Seneca Pros: More than 40 years' of experience in the insurance industry. Offers a selection of specialty products for niche businesses. High ratings through AM Best and the BBB. Offers 24/7 claims reporting.

Seneca Cons: Website could use an update. Discount information not readily available.

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

What Type of Insurance Does Seneca Offer?

Seneca offers several coverage options for niche businesses. Their catalogue includes the following insurance products.

  • Specialty packages
  • Inland marine insurance
  • Vacant property insurance
  • Labor unions insurance
  • Custom property insurance
  • Bankruptcy insurance
  • Umbrella insurance

Your independent insurance agent can help you find more information about the coverage offered by Seneca, and help you decide if this insurance company is right for you.

What to Know About Seneca Insurance

Seneca Insurance was founded in 1978, giving the carrier more than 40 years' worth of experience in the insurance industry. Seneca is a subsidiary of Crum & Forster, which dates back to 1822. Seneca offers a good selection of specialty insurance products, including bankruptcy insurance, labor unions insurance, vacant property insurance, inland marine insurance, and more.

Seneca has two underwriting companies, one of which is a surplus lines company and the other is an admitted carrier in every state in the US. The insurance company has more than 250 employees on their LinkedIn network.

With its rich history and extremely high ratings, Seneca has earned a reputation as a stable insurance company with a strong outlook for the future. AM Best, the leading global credit rating agency monitoring the insurance industry, gives Seneca an “A” rating, indicating the carrier is an excellent choice for insurance customers. High ratings from AM Best assure customers that Seneca offers guaranteed, reliable coverage from a financially sound carrier.

Established in 1899, AM Best is one of the oldest rating companies in the world. Reviews from AM Best indicate an insurance company’s financial strength and creditworthiness and are based on comprehensive evaluations of the company’s operating performance, business profile, and annual report. 

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What Discounts Does Seneca Insurance Offer?

Seneca insurance does not make information about its discounts readily available. To find out more about the insurance company's discounts offered, reach out to an independent insurance agent.

Seneca Insurance Customer Service

Here's a breakdown of Seneca Insurance's customer service options and availability.

  • Phone contact options for each state
  • Mailing contact options for each state
  • Online claims filing available
  • Fax claims reporting available
  • Email contact options for each state
  • Online bill pay available


Hours (TIMEZONE)


Monday-Friday Not specified


Saturday Not specified


Sunday Not specified

To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

Seneca Insurance FAQ

What is Seneca's average claim response timeframe?

Seneca allows customers to file claims 24/7, and has online and phone contact options. However, the insurance company does not detail a specific claims response timeframe.

What is Seneca's customer service availability?

Seneca Insurance does not list their hours, but has a couple of different contact methods for customers, as well as 24/7 claims filing. The carrier is also available on LinkedIn and Facebook.

What is Seneca's claims process?

Seneca does not list their claims process in a step by step format, beyond how to file. If customers have questions, they can contact their independent insurance agent, who can file claims for them and keep them updated every step of the way.

Does Seneca Insurance create a user-friendly experience for customers?

Seneca Insurance's website would benefit from adding further details about their claims process. However, the carrier does provide 24/7 claims reporting and has a social media presence on LinkedIn and Facebook.

Does Seneca have good inland marine insurance?

Seneca offers inland marine coverage for the following:

  • Contractor’s Equipment
  • Builder’s Risks, Renovations, Rehabs and Installation Floaters
  • Auto Physical Damage
  • Motor Truck Cargo

The insurance company offers custom packages as well as flexible premiums on their coverage. An independent insurance agent can provide you with more information about Seneca's inland marine insurance, as well as their other available coverages.

Is Seneca a good insurance company?

Seneca has multiple decades worth of experience under their belt and high ratings through both AM Best and the BBB. The carrier offers several coverage options and provides 24/7 claims reporting. Overall, Seneca can indeed be considered a good insurance company.

Seneca Insurance Customer Reviews

Yelp
Excellent insurance company that employs experienced underwriters. They review each account on its own merits and which allows them to be flexible and consistent. These are the people to call when your account does not fit into the online platforms.


Yelp
Good insurance.


Yelp
Very good experience.


TrustedChoice.com's Final Review

4.5/5 stars

We award Seneca Insurance company a final rating of 4.5 stars. The insurance company has more than four decades under its belt and has earned very high ratings through AM Best and the BBB. Seneca offers several specialty products for niche industries, which is an important area of the market to cover.

While Seneca's website could benefit from an update, the carrier provides 24/7 claims reporting for its customers. The insurance company also works with independent insurance agents, who help make the entire insurance experience much easier and more accessible to customers. 

Overall,  if you're in need of any of their specialty products, don't hesitate to ask your independent insurance agent about looking into Seneca Insurance.

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