Owners of cemeteries and crematories face very unique challenges and risks that can undermine their financial success. Your job is to make your customers comfortable in the very worst of times, and if you do your job well, your reputation for quality personal service will grow.
Unfortunately just one on-site injury or incident of poor service can have the opposite affect – tearing down all that you have built. What’s more, you are as susceptible to fires, weather events, theft and vandalism as any other business – yet your business property and the type of equipment you use are certainly unlike that of most other businesses.
As a business owner, you need comprehensive cemetery or crematory insurance designed for your specific business. You can work with an independent insurance agent to ensure you have the tailored coverage you need.
As a cemetery owner, you need insurance protection from certain exposures, such as the following:
- Third-party injury or property damage on cemetery premises (injuries to customers, delivery persons, vendors or other members of the general public)
- Financial harm as a result of negligence, errors or omissions in your services
- Employee injuries
- Damage to cemetery property or equipment due to fires, hail or other weather events, theft, or vandalism
You need a comprehensive cemetery insurance program that addresses these exposures. Your business insurance should protect your livelihood, your customers and your employees from the financial devastation that can accompany these kinds of unforeseen events.
Talk to your independent insurance agent about the following types of cemetery insurance coverage:
- Commercial general liability insurance
- Professional liability insurance
- Commercial property insurance
- Business interruption coverage
- Commercial auto insurance
- Directors’ and officers (D&O) liability insurance
- Workers’ compensation insurance
- Employee theft and crime coverage
Crematories need business insurance in the event that someone (family members, delivery people, maintenance workers, employees) is injured on the property or in the event that an error or other problem occurs during the cremation process.
Families may sue crematories for a variety of reasons. What if remains were improperly handled? What if you do not handle a deceased person’s remains according to the family’s wishes? You are exposed to lawsuits everywhere you turn.
- Commercial general liability (CGL) insurance protects crematories from a wide range of potential liability claims or lawsuits by third parties. If some type of bodily injury (a delivery person slips and falls on your premises) or property damage (you fail to remove a piece of valuable jewelry from a deceased person before cremation) occurs on your premises, the injured party – customer, vendor, delivery person, etc. – can sue you for damages. CGL insurance covers costs related to these lawsuits, including legal fees, settlements or judgments, and court costs. It also covers claims of advertising liability, slander and libel.
- Professional liability insurance (or errors and omissions insurance) may pay if you are sued for mistakes, oversights or failure to deliver services as promised.
- Crematories need workers’ compensation insurance to protect employees from on-the-job injuries. Crematory employees work in a dangerous environment, making them susceptible to all kinds of injuries, including burns, lost limbs, slips and falls, and heavy lifting injuries. Workers’ compensation insurance covers the cost of work-related injuries and illnesses, including medical bills and lost income for the injured workers.
- You need commercial auto insurance for any owned vehicles that are used to pick up and deliver remains and for any other business purposes. Commercial auto insurance provides liability, collision, comprehensive and uninsured/underinsured motorist coverage for your commercial vehicles. Your coverage should be based on how your vehicles are used in your business and who will be driving them. If you hire or lease your business autos or if you or your employees drive personal vehicles for business purposes, you may need additional or amended coverage.
- Crematories need commercial property insurance to cover buildings and their contents. A crematory will have a significant fire exposure as well as typical property exposures such as weather events, vandalism and theft. Commercial property insurance covers the costs of making repairs and replacing damaged or destroyed property after certain covered events.
- You will need business interruption insurance to provide coverage for business expenses and lost income if you are forced to temporarily close your doors to make repairs after some type of covered loss. Be sure to talk to your independent insurance agent about any special coverage you might need for cremation equipment and any other heavy machinery that you use in your business.
Find Cemetery and Crematory Insurance Tailored to Your Business
Cemeteries and crematories are entrusted with the remains of loved ones. These are very specialized businesses with a wide variety of exposures. Just as you may be a trusted adviser to families in their time of need, you also need a trusted partner who can help you find ways to mitigate your risks.
An independent insurance agent will get to know your business and help you find the cemetery insurance or crematory insurance that will protect your livelihood in the worst of times. Independent insurance agent can work with multiple insurance companies in order to find the best fit for your unique business.