American Collectors Insurance Company Review

Customized collectors insurance for you

American Collectors Insurance at a Glance

  • Founded in 1976
  • Insures classic and antique vehicles, hot rods and custom cars, classic and collector motorcycles, and valuable collectibles of all types from wine to sports memorabilia
  • Not a BBB-accredited business
  • A+ rating from the BBB
  • Network of independent insurance agents

American Collectors Insurance pros: Provides insurance for many different types of collector vehicles, including antique and classic cars, trucks and motorcycles, muscle cars, customs, street rods, and more. The carrier also offers coverage for other collectibles like coins, stamps, playing cards, and more. American Collectors Insurance offers agreed value coverage on all policies and a variety of mileage plans. Customers can get quotes online in minutes. Simple and straightforward underwriting process. Offers options like zero deductible, inflation guard, flexible mileage choices, and towing and labor. Backed by parent company Assurant, Inc., which has an A- (Excellent) rating from AM Best.

American Collectors Insurance cons: Not a BBB-accredited business, nor is it rated by AM Best (parent company is rated).

What Types of Insurance Does American Collectors Insurance Offer?

In order to be covered by an American Collectors Insurance plan, collector vehicles must be driven on a limited basis and not as a daily use vehicle, not used for racing or driver’s education, and kept in an enclosed or locked garage. The carrier offers customizable coverage for the following vehicles and collectibles.

  • Classic and collector vehicles
  • Custom cars and hotrods
  • Collector trucks and SUVs
  • Exotic and collector imports
  • Classic motorcycles
  • Collectibles (wine, stamps, cons, comic books, toys, sports memorabilia)

Collector vehicles are insured on an agreed value basis. This means that in the event of a total loss, you are covered for the agreed value with no depreciation minus your deductible amount. American Collectors Insurance offers a variety of other benefits and service features, including emergency roadside assistance, variable mileage plans, and more.  Program features and availability may vary by state. An independent insurance agent can help you understand your options and secure the coverage you need.

Using our insurance company directory can help you find the best insurance companies that specialize in your specific coverage needs. The company directory can also help you get connected to an agent near you.

What to Know about American Collectors Insurance

American Collectors Insurance was founded in 1976, and is headquartered in Cherry Hill, New Jersey. It offers specialty auto insurance for classic and collector vehicles, customs, exotic cars, classic motorcycles, and more. The carrier also provides coverage for collectible items such as vintage wines, sport memorabilia, stamps, coins, and comic books.

Assurant, Inc., the parent company of American Collectors Insurance, is a Fortune 500 Company with annual revenue of $10.38 billion. Assurant also has an A- (Excellent) rating from AM Best. AM Best is a credit rating firm that assesses the creditworthiness of, and reports on, over 16,000 insurance companies worldwide. The AM Best rating points to the insurance company’s ability to pay claims, debts, and other financial obligations in a timely manner. 

American Collectors Insurance is not accredited by the Better Business Bureau, but it does have an A+ rating from the BBB.  The carrier offers more than just insurance. Its customers have access to a community of other collectors via the company’s website. The company’s Community pages offer helpful blogs and news articles, buyer’s guides, and more. The corporate website also offers a useful vehicle valuation tool.

What Discounts Does American Collectors Insurance Offer?

American Collectors Insurance offers several discounts for its customers. These include the following.

  • High-value vehicle discount (for vehicles valued at over $250,000)
  • Multi-vehicle discount
  • Mature driver discount
  • Garage security discount
  • Added safety features discount

An independent insurance agent can help you find out more about the discounts offered by the carrier. The company does not make information about its specific discounts or reward programs readily available.

American Collectors Insurance Customer Service

American Collectors Insurance offers a variety of ways for customers to contact them.

  • Phone contact option
  • Live chat online available
  • Email and regular mail options
  • Online claims reporting
  • Manage policy and make claims online
  • Customer service department has the following hour restrictions


Hours (EST)


Monday-Friday 8:00 am - 8:00 pm


Saturday 8:00 am - 5:00 pm

The fastest way to find the information you need from the carrier is through your online account. You can log in to view your policy, make changes, and get insurance help. You can also talk directly to your independent insurance agent. Your agent can make customer service easier by handling claims and other concerns.

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American Collectors Insurance FAQ

What is the American Collectors Insurance average claim response time frame?

The carrier does not publish an average claim response time.

What is American Collectors Insurance customer service availability?

American Collectors Insurance offers customer service by phone Monday through Friday, 8:00 am to 8:00 pm EST, and Saturday 8:00 am to 5:00 pm. The company’s website offers a live chat feature that is available during the same hours. Customers can also contact the company via email and regular mail. Claims can be submitted online.

What is the American Collectors Insurance claims process?

Claims can be submitted by phone or online. The company promises to make the claim process as quick and painless as possible. Customers can choose the repair or restoration facility needed to make repairs.

Here is what you need to file a claim with American Collectors Insurance.

  • Your policy number
  • Accident or loss details
  • Day and time of damage (if known)
  • Items/vehicles affected
  • Best way to contact you

Does American Collectors Insurance create a user-friendly experience for customers?

American Collectors Insurance has a comprehensive and easy-to-navigate website. It offers product information, a vehicle valuation tool, online applications, and more. In addition to phone and email contact and online claims and customer service, customers can contact the carrier through a live chat feature with extensive hours Monday – Saturday.

Does American Collectors Insurance offer good classic car insurance?

Classic car insurance policies from American Collectors Insurance protect assets with appreciating values and offer a variety of coverage options that specifically benefit classic or vintage car owners.

The carrier insures vehicles at their agreed value, which means that in the event of a covered accident that is a total loss, policyholders are paid the full agreed-upon value when the policy was written (less any applicable deductible), without any further deduction for depreciation.

The company also offers inflation guard policies that increase the vehicle value to a maximum of 6% at no extra cost to the policyholder (in approved states). Customers can also add on spare parts coverage at no additional cost, which provides up to $500 for coverage for loss or damage to a classic spare part.

American Collectors Insurance also offers a variety of discounts, additional coverage options, and mileage plans depending on your needs.

Is American Collectors Insurance a good insurance company?

American Collectors Insurance was founded in 1976, giving it over 40 years of experience in the collectors insurance business. It has received high ratings from the BBB, and its parent company is highly rated by AM Best. American Collectors Insurance offers a comprehensive set of flexible policies for car, motorcycle, and truck collectors as well as people with other types of collections. Online customer reviews for the carrier are predominantly positive. Overall, American Collectors Insurance can be considered a good insurance company.

American Collectors Insurance Customer Reviews

Trustpilot
When I called with some questions about my policy, I connected with an American Collectors customer service representative. Her extensive knowledge of my policy allowed her to answer all of my questions in a very courteous and professional manner. She was very thorough and informative. It was a pleasure talking with her.”


Trustpilot
“Great service and excellent price. Follow-up was excellent.”


Trustpilot
“Understanding and professional staff that took care of my needs immediately.”


Yelp
“I needed insurance in a couple days and they were able to get it to me very quickly and without too much trouble. I was very happy with the representative I spoke to.”


Yelp
“ I am very happy having insurance that allows you to drive the car a little bit and still get full agreed-upon value at a great rate.”



TrustedChoice.com's Final Review

We award American Collectors Insurance a final rating of 3 out of 5 stars. The carrier has a long history in the collectors insurance industry. It specializes in coverage for collector vehicles as well as other collections like wine, sports collectibles, comic books, stamps, and coins.

The company’s coverage is flexible and unique, giving customers the ability to choose mileage plans and other options that are just right for their unique vehicle. Customer service offerings are flexible and plentiful, and claims can be made online. What’s more, the company offers an online community that brings collectors together and offers the carrier’s customers useful information and personal stories.

While it is not BBB-accredited, American Collectors Insurance is rated A+ by the BBB, and its parent company receives an A- (Excellent) rating from AM Best. These ratings speak to the company’s financial strength, one of the most important factors in choosing any insurance company.

Customers report both positive and negative experiences with the carrier, but the majority of customer reviews are positive. Customers seem to appreciate receiving fast quotes, straightforward underwriting, and knowledgeable service, whether received online or by phone.

What’s more, American Collectors Insurance works with independent insurance agents who can help provide customers with the best experience and service available. If you need collectors insurance for your classic cars or other collections, we highly recommend looking into American Collectors Insurance with the help of your independent insurance agent.

You can also use our national IA company directory to help you find the best insurance companies to meet your needs. You can locate companies that specialize in your specific coverage needs and get connected to an agent near you.

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