Co-operative Insurance Company Review 2023
Trusted Choice's Co-operative Insurance Companies Score
Trusted Choice rates Co-operative Insurance Companies a final rating of 4 out of 5 stars. The insurance company is highly rated by AM Best and the Better Business Bureau (BBB). They offer several forms of coverage for businesses and individuals.
Customer feedback for Co-op seems to be mostly positive. The carrier offers 24/7 claims reporting and has several discounts available. Overall, we do recommend looking into Co-operative Insurance Companies with the help of an independent insurance agent to be your next trusted carrier.
Co-operative Insurance Companies Pros & Cons:
- High ratings by AM Best and the BBB
- Personal and business coverages offered
- Several discounts available
- Long-standing history in the insurance industry
- 24/7 claims reporting
- Not BBB accredited
- Not much detail about exact discounts provided
- Somewhat limited social media presence
Founded in 1915, Co-operative Insurance Companies, or Co-op, has been in the insurance industry for more than a century. The carrier sells several types of personal and business coverages, including home insurance, flood insurance, workers' comp, and auto insurance. The carrier's headquarters is in Middlebury, VT.
Co-op claims to have written more than $86.7 million in premiums last year. The carrier originally focused on farm insurance, but over time has greatly expanded its catalog. Today, the insurance company has more than 75,000 total policies in force.
Thanks to their extensive history in the insurance industry and large catalog of products, Co-operative Insurance Companies has earned a reputation over time as a reputable and financially sound insurance company. AM Best gives Co-op an overall “A” rating, indicating the carrier is an excellent choice.
Established in 1899, AM Best is one of the oldest rating companies in the world. Reviews from AM Best indicate an insurance company’s financial strength and creditworthiness and are based on comprehensive evaluations of the company’s operating performance, business profile, and annual report.
Co-operative Insurance Companies Products by Type
Co-op offers the following insurance products:
Vehicle & auto insurance:
- Auto insurance
- Commercial auto insurance
- Flood insurance
- Health insurance
- Life insurance
- Umbrella insurance
- Homeowners insurance
- Mobile home insurance
- Farm insurance
- Workers' comp
Co-operative Insurance Companies Homeowners Insurance
Homeowners insurance from Co-op can help you protect your property against numerous disasters, including vandalism and lightning strikes. The coverage offered by Co-op includes core protections you can expect to find in a homeowners policy from any carrier.
Coverage types, features, and benefits:
Loss of use
Co-op's loss of use coverage can pay for hotel stays, takeout meals, and more unexpected costs if you get displaced from your home due to a major disaster like a fire. Coverage is in effect as long as covered home repairs are underway.
Co-op's personal property coverage can help pay to repair or replace your personal belongings, like clothing, if they get stolen, lost, damaged, or destroyed. Covered disasters include theft, fire, lightning, and more.
Co-op's dwelling coverage can help pay to rebuild or repair your home's structure if it gets damaged or destroyed by a covered peril. Covered disasters include lightning, fire, vandalism, falling objects, etc.
Co-op's liability coverage can help homeowners pay for lawsuit costs if a neighbor, guest, or another third party sues them for bodily injury or personal property damage. Attorney, court, and other legal fees are covered.
Co-operative Insurance Companies Home Insurance Average Prices
Co-operative Insurance Companies does not make its home insurance rates readily available online without asking an agent for a quote. However, an independent insurance agent can help you find specific quotes for the exact amount of home insurance you need, and also compare quotes from multiple carriers for you.
Co-operative Insurance Companies Auto Insurance
Co-op offers both personal and commercial auto insurance. The insurance company does not provide much information about its specific auto coverages, but you can expect to find at least the following types of coverage available to create your auto insurance policy through the carrier.
Coverage types, features, and benefits:
Auto liability coverage can help pay for property damage or bodily injury you cause third parties with your vehicle, as well as possible lawsuit costs.
Comprehensive and collision
Comprehensive auto coverage can help pay for damage caused by threats other than collision, such as theft, windshield breakage, crashes involving large animals, etc. Collision coverage reimburses for physical damage to your vehicle after an accident, whether you're at fault or not.
Uninsured/underinsured motorist coverage can help pay for the costs of physical damage to your vehicle or for injury treatments for you or your passengers if you get struck by another driver who lacks adequate coverage of their own.
Co-operative Insurance Companies Auto Insurance Average Prices
Co-operative Insurance Companies does not make its auto insurance rates readily available online without asking an agent for a quote. However, an independent insurance agent can help you find specific quotes for the exact amount of auto insurance you need, and also compare quotes from multiple carriers for you.
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What Discounts Does Co-op Offer?
Co-op offers several discounts on many of its products. Here are just a few they advertise for their auto insurance:
- Safety equipment discount: Awarded to customers whose vehicles come with airbags, anti-lock brakes, daytime running lights, and anti-theft devices.
- Defensive driving course discount: Awarded to auto insurance customers who complete a state-approved defensive driving course.
- Bundling discounts: Awarded to customers who bundle more than one type of coverage through Co-op, such as auto and life insurance.
Co-op does not provide further details about how to qualify for these discounts, or how much they'll save you on your coverage. For more information about Co-op's discounts, work with an independent insurance agent. Independent insurance agents work hard to get you the most affordable coverage.
Co-op Customer Service
Here's a breakdown of Co-op's customer service options and availability:
- Snail mail
- Contact form on website
- 24/7 phone claims reporting
- Customer service department has the following hours:
|Monday-Friday||8 am - 4:30 pm|
To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.
Co-operative Insurance Companies Customer Reviews
Very helpful information when taking out my insurance for my car and very competitive prices.
Co-op was great to deal with, easy, helpful, and honest. They were really helpful over my NO FAULT claim and made sure I was still mobile. This was important to me being disabled. They were the cheapest on the market when I needed a cheaper\new insurer.
Really excellent service and brilliant prices.
Has been a decent insurance policy. Used for what was needed to be legal on the road and affordable compared to other quotes I received. Hopefully I can stay with them again next time around.
So far, so good communication is brill[iant] plus you get to speak to someone not a machine.
Co-operative Insurance Companies FAQ
Co-op does not provide a claims response time frame. However, your independent insurance agent can file claims for you and keep you updated with your ETA for reimbursement.
Co-op is available at regular hours during the week. Their claims department is available 24/7.
Co-op's official website does not detail its claims process in depth. An independent insurance agent can file claims for you and keep you updated through every step of the process, however.
Co-op's official website is easy to navigate. Overall, the carrier does provide a good, user-friendly experience for customers.
Co-op's original focus as an insurance company was on farm coverage. Here are a few specifics about their farm insurance:
- Covers most farming operations, including "dairy, horse, poultry, sheep, deer, emu, and tree"
- Covers the home, outbuildings, and personal property
- Provides incidental coverage for many losses such as spoiled milk and natural disasters
- Provides lost income and extra expenses coverage
- Offers a zero deductible option
Your independent insurance agent can help you decide if Co-op's farm insurance is right for you.
Co-op has been around for more than a century and has high ratings from AM Best and the BBB. Customer feedback is mostly positive, and the insurance company offers 24/7 claims reporting. So yes, Co-op can be considered a good insurance company.
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