Frederick Mutual Insurance Company Review
Trusted Choice's Frederick Mutual Insurance Company Score
We award Frederick Mutual Insurance Company an overall rating of 5 out of 5 stars. The insurance company has been around for nearly two centuries now, and its ratings prove the carrier has used that time to its benefit. FMIC has been awarded great ratings from both the BBB and AM Best, and is accredited by the BBB.
FMIC provides coverage in six states as well as Washington DC, and offers many options for individuals or small businesses. The carrier offers 24/7 claims reporting and multiple customer service contact options. The carrier breaks down its claims process in-depth on the official website as well.
Overall, we highly recommend looking into Frederick Mutual Insurance Company with the help of your independent insurance agent if you're located in an area where coverage is available.
FMIC Pros and Cons:
- Long-standing carrier with nearly two centuries of experience in the insurance industry
- Offers several forms of coverage for individuals and businesses
- Coverage offered in multiple states
- Good rating by AM Best, excellent rating by the BBB
- BBB accredited
- Offers 24/7 claims reporting
- Coverage not offered nationwide
- Difficult to find customer reviews
To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.
What Type of Insurance Does FMIC Offer?
Here's a list of many of the coverages offered by Frederick Mutual Insurance Company.
- Apartment/condo/townhome insurance
- Artisan contractor insurance
- Homeowners insurance
- Renters insurance
- Commercial property insurance
- Business income insurance
- Professional liability insurance
- Processing and service industry insurance
- Retail business insurance
- Wholesale and distributors insurance
- Umbrella insurance
An independent insurance agent near you can help you determine if any of FMIC's many coverage offerings would best meet your personal or business needs.
What to Know about Frederick Mutual Insurance Company
Frederick Mutual Insurance Company (FMIC) was originally founded in Maryland in 1843, giving the carrier more than 178 years of experience in the insurance industry. Since its origin, FMIC has expanded its coverage territory to include five other states (PA, VA, DE, NC, and SC) and Washington DC.
FMIC provides many coverage options for small business owners, property owners, and renters. The carrier works primarily with independent insurance agents, who help provide a more comprehensive and personalized experience for prospective insurance customers and existing policyholders alike.
Thanks to its extensive history and coverage offerings, FMIC has earned high ratings from official entities. AM Best, the leading global credit rating agency monitoring the insurance industry, gives Frederick Mutual Insurance Company a “B++” rating, indicating the carrier is a good choice for customers. FMIC's “B++” rating indicates that customers can expect reliable coverage from a trustworthy carrier.
Established in 1899, AM Best is one of the oldest rating companies in the world. Reviews from AM Best indicate an insurance company’s financial strength and creditworthiness, and are based on comprehensive evaluations of the company’s operating performance, business profile, and balance sheet. AM Best’s rating system helps customers make an informed decision about who can meet their coverage needs and also remain a strong, financially sound company in the long term.
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What Discounts Does FMIC Offer?
Here are the discount options FMIC lists for their renters insurance coverage:
- Sprinkler discount: Awarded to renters who select units with sprinkler systems installed, to reduce the risk of fire damage claims.
- Loss-free discount: Awarded to renters who remain claims-free for a certain period of time.
- Burglar and fire alarm discount: Awarded to renters who select units with burglar and fire alarms installed, to reduce the risk of theft claims.
An independent insurance agent can help you find any specific discounts offered on other types of insurance available through FMIC.
FMIC Customer Service
Here's an overview of the customer service options provided by FMIC.
- Snail mail
- Local and toll-free customer service phone numbers
- Website contact form
- Social media
- Online claims reporting
- After-hours claims reporting hotline
|Monday-Friday||8 am - 4:45 pm|
FMIC sells insurance primarily through independent insurance agents. These agents can also handle claims and other concerns for you, which can simplify customer service even further.
Frederick Mutual Insurance Company Customer Reviews
"Frederick Mutual Insurance Company reflects the mutual company's commitment to putting clients first as reflected in both their unbeatable prices and claims settlements. The staff is a pleasure to work with and the software, while at times challenging, is always trending toward improvement. The willingness of the staff to assist on sales by providing underwriting or software support is of the highest caliber. They are the first choice for business insurance and home insurance."
"This is great company, great place. These guys know what they are doing and go the extra mile to help you. Customer services are so friendly that they make you feel like family. I will always recommend Frederick Mutual for home, business, and commercial auto insurance for their fast and fair prices, also because they take time to educate you."
"I just started a business and needed insurance. The staff at Frederick were accommodating and professional. They responded to all my questions and even offered suggestions. You couldn't ask for a better company."
"Amazing staff and great experience. Frederick Mutual took the time to help me understand the kind of insurance that fit my needs. Highly recommended!"
"I have been a client for 13 years. The staff is always professional and helpful. They really helped me get the insurance I needed, and didn't charge me for things I didn't need!"
Frederick Mutual Insurance Company FAQ
Though FMIC offers 24/7 claims reporting through multiple mediums, the carrier does not state its average claims response time frame.
FMIC has many customer service options available, including snail mail, phone, online, etc. Customers can file claims any time of the week via phone or online.
FMIC breaks down its claims process as follows:
- File a claim online, through the carrier, or through your agent.
- Receive a call from an FMIC claims representative.
- Verify your claim information.
- Get assigned a claims number.
- FMIC adjuster schedules estimates, appraisals, etc.
FMIC customers are then able to check on the status of their claim at any time through the official website, or with the help of their independent insurance agent.
FMIC's official website is excellent. Pages are laid out intuitively, allowing customers to easily find the information they seek. Plenty of detail is provided about coverages, discounts, claims processing, etc. The carrier also has a social media presence, as well as 24/7 claims reporting options, increasing its user-friendliness even further.
One of FMIC's many coverage offerings is homeowners insurance. FMIC lists the following perks included in their home insurance policies:
- Coverage for third-party property damage
- Coverage for eligible trampolines
- Coverage for personal property
- Coverage for systems and equipment
- Coverage for lock replacement
- Additional coverage available for collectibles, securities, records, and personal property theft exposures
Customers also have the option to add personal umbrella coverage to their home insurance to increase their liability protection up to $2 million. An independent insurance agent can help you determine if FMIC's homeowners insurance is a good fit for you.
With more than a century and three-quarters of experience in the insurance industry, FMIC certainly has had a long history. The carrier has plenty to show for this time too, including high ratings from AM Best and the BBB. FMIC provides many types of coverage for personal or business customers, as well as discount options. With an excellent official website on top of everything else, FMIC can certainly be considered a good insurance company.
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