New York Mutual Underwriters Insurance Company Review

We've looked at over 1,000 insurance companies, rating them on strength, accessibility, and service to find the best ones. Here's what people think about New York Mutual Underwriters.

New York Mutual Underwriters (NYMU) Insurance Company at a Glance

  • Founded in 1925
  • Offers personal and business coverage
  • Not rated by AM Best
  • Not rated by the BBB

NYMU pros: Offers several types of coverage. Long history as a company.

NYMU cons: No ratings by AM Best or the BBB. Hardly any customer feedback. No social media presence. Not much detail provided about coverages.

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

What Type of Insurance Does NYMU Offer?

Here's an overview of some of the insurance products offered by NYMU.

  • Homeowners insurance
  • Mobile homeowners insurance
  • Landlords package insurance
  • Farm fire insurance
  • Inland marine insurance
  • Business owners insurance
  • Special multi-peril insurance
  • Commercial fire insurance

Your independent insurance agent can help you find more information about the coverages offered by NYMU, and help you decide if this insurance company is right for you.

What to Know about New York Mutual Underwriters

Founded in 1925, New York Mutual Underwriters insurance company has been around in the insurance industry for nearly a century. The carrier was originally named New York Cooperative Underwriters. Their official title changed to NYMU in 1942.

NYMU has two member companies, Security Mutual Insurance Company and Sterling Insurance Company, which are rated "A-" and "A" by AM Best, respectively. NYMU offers their products through independent insurance agents, who help customers achieve a more comprehensive experience when shopping for and maintaining their coverage. 

NYMU itself is not currently rated by AM Best. The insurance company is also not rated by the Better Business Bureau. A lack of these reviews can make it hard for prospective customers to gauge their trust in an insurance company.

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What Discounts Does NYMU Offer?

NYMU doesn't make information about its specific discounts readily available. However, an independent insurance agent can find these discounts for you. Independent insurance agents work hard to find you all the discounts you may qualify for on coverage.

NYMU Customer Service

Here's an overview of NYMU's customer service options and availability: 

  • Phone
  • Fax
  • Snail mail
  • Email


Day Hours (EST)


Monday-Thursday 8 am - 4:30 pm


Friday 8 am - 3:30 pm


Saturday-Sunday CLOSED

To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

NYMU FAQ

What is NYMU's average claim response time frame?

NYMU does not make a specific claims response time frame promise. 

What is NYMU's customer service availability?

NYMU is available at restricted hours during the week. They allow customers to contact them via a couple of mediums aside from by phone. 

What is NYMU's claims process?

NYMU does not provide much detail about its claims process beyond how to file. However, an independent insurance agent can file claims for you and keep you updated through every step of the process. 

Does NYMU create a user-friendly experience for customers?

NYMU's website is quite simple and brief, and the carrier does not appear to have a social media presence. Overall, NYMU's user-friendliness department falls well below that of many other modern carriers'. 

Does NYMU have good homeowners insurance?

NYMU does not provide much detail about their products without contacting an agent. Their official website lists the following information about what their homeowners insurance products cover:

  • Single and double-family homes
  • Secondary and seasonal homes
  • Townhouses 
  • Mobile and modular homes
  • Log homes

NYMU's website also states that their coverage is designed to protect customers' dwelling, additional structures, and personal property. Liability coverage is offered in their homeowners policies as well. 

An independent insurance agent can help you find much more information about NYMU's homeowners insurance, and help you decide if their coverage is right for you.

Is NYMU a good insurance company?

NYMU is not rated by AM Best or the BBB. It's also extremely difficult to find any customer reviews, and the carrier does not have much of a social media presence. Overall, we're hesitant to call NYMU a good insurance company.


TrustedChoice.com's Final Review

We award New York Mutual Underwriters a final rating of 1 out of 5 stars. The carrier does offer several insurance products, but they're not rated by AM Best or the BBB. It's also extremely difficult to find any customer feedback about them.

With no ratings systems to back up NYMU's credibility, we're forced to give them a low final rating. Be sure to ask your independent insurance agent about your other options for trusted insurance carriers, and skip looking into NYMU altogether. 

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