Texas Lawyers' Insurance Exchange Insurance Company Review

We've looked at over 1,000 insurance companies rating them on strength, accessibility, and service to find the best ones. Here's what people think about Texas Lawyers' Insurance Exchange.

Texas Lawyers' Insurance Exchange (TLIE) Insurance Company at a Glance

  • Founded in 1979
  • Offers legal malpractice insurance for lawyers and judges
  • Coverage only available in Texas
  • Rated "A" (excellent) by AM Best
  • Rated "A+" (excellent) by the Better Business Bureau (BBB)

TLIE pros: Offers several forms of coverages for niche industries. High ratings by AM Best and the BBB. Good social media presence. 

TLIE cons: Coverage only available in one state. Not accredited by the BBB. No customer feedback.

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

What Type of Insurance Does TLIE Offer?

Here's an overview of the products offered by TLIE.

  • Legal malpractice insurance
  • Businessowners policy insurance
  • Cyber liability insurance
  • Professional liability insurance

Your independent insurance agent can help you find more information about the coverages offered by TLIE, and help you decide if this insurance company is right for you.

What to Know about Texas Lawyers' Insurance Exchange

Founded in 1979, Texas Lawyers' Insurance Exchange has many decades' of experience behind them. The carrier's original mission was to offer affordable legal malpractice coverage for lawyers and judges in the state of Texas. Today, their catalogue has expanded to also include cyber liability insurance, businessowners policies, and more.

TLIE is a privately held insurance company. They're headquartered in Austin, TX, and only provide coverage within the state. There are 18 employees on their LinkedIn network.

Thanks to its established history and affordable coverage for lawyers and judges, TLIE has earned a reputation over time as a financially strong carrier with a positive outlook for the future. AM Best gives Texas Lawyers' Insurance Exchange an overall “A” rating, indicating the carrier is an excellent choice.

Established in 1899, AM Best is one of the oldest rating companies in the world. Reviews from AM Best indicate an insurance company’s financial strength and creditworthiness and are based on comprehensive evaluations of the company’s operating performance, business profile, and annual report. 

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What Discounts Does TLIE Offer?

TLIE does not make information about their specific discounts readily available. However, an independent insurance agent can find these details for you. Independent insurance agents work hard to scout out any and all discounts you may qualify for on coverage.

TLIE Customer Service

Here's a breakdown of TLIE's customer service options and availability.

  • Phone contact option
  • Snail mail contact option
  • Fax contact option
  • Email contact option
  • Phone department hours not specified

To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

Texas Lawyers' Insurance Exchange FAQ

What is TLIE's average claim response time frame?

TLIE does not provide a specific claims response time frame, other than that they will follow up with policyholders "promptly."

What is TLIE's customer service availability?

TLIE does not specify their contact hours on their official website. Customers can also contact the carrier via email, snail mail, or fax.

What is TLIE's claims process?

TLIE lists the following information about their claims process.

"If the firm or any lawyer or other insured under your TLIE policy receives notice of an actual claim (e.g., demand, notice, summons, or service of process) which might be covered by your TLIE policy, then you should immediately notify TLIE of the claim at the phone number(s) and address listed above.

Suit papers and any other pertinent documents should be provided to TLIE at the earliest possible time so that the claim can be handled thoroughly and promptly, including the retention of defense counsel to file a timely answer on your behalf."

Does TLIE create a user-friendly experience for customers?

TLIE has a comprehensive social media presence, but their official website is a bit less user-friendly than most for modern insurance companies. It's difficult to find certain information, such as about discounts, contact hours, and claims processing.

Does TLIE have good cyber liability insurance?

TLIE's cyber liability insurance comes with the following coverages and perks.

  • Security breach
  • Cyber ransom
  • Cyber extortion
  • Costs of notification and remediation
  • Network asset protection
  • Online prevention training
  • Cyber emergency help line

An independent insurance agent can help you determine if TLIE's cyber liability insurance is a good fit for your needs.

Is TLIE a good insurance company?

TLIE is highly rated by AM Best and the BBB. Coverage options are somewhat limited, however, and coverage is only available in one state. It's difficult to find any customer feedback as well. Without that, it's hard to rule TLIE a good insurance company.

TrustedChoice.com's Final Review

We award Texas Lawyers' Insurance Exchange a final rating of 2.5 out of 5 stars. The carrier does have plenty of experience in the insurance industry and high ratings by AM Best and the BBB. However, they're not accredited by the BBB.

TLIE only offers coverage in Texas and their coverages are specialized and somewhat limited. It's also very difficult to find any customer feedback about the insurance company, which makes it hard for us to gauge how well they deliver on their coverage promises.

Overall, we recommend looking into several insurance companies along with TLIE with the help of an independent insurance agent. TLIE may or may not be a good fit for you.

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https://www.tlie.org/claims/

https://ratings.ambest.com/CompanyProfile.aspx?AltSrc=108&Bl=0&GSA=1&AMBNum=2578

https://www.bbb.org/us/tx/austin/profile/insurance-companies/texas-lawyers-insurance-exchange-0825-40773

https://www.linkedin.com/company/texas-lawyers'-insurance-exchange/about/