Koop Insurance Company Review 2023

Koop Insurance offers many coverage options, excellent ratings, and highly accessible customer service.
Christine Lacagnina Written by Christine Lacagnina
Christine Lacagnina
Written by Christine Lacagnina

Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.


Trusted Choice's Koop Insurance Score

4.5/5 stars

4.5 Stars

TrustedChoice.com awards Koop Insurance a final rating of 4.5 out of 5 stars. Koop Insurance provides many different business insurance products, including workers' comp, commercial auto, general liability, directors & officers, and more. If you need a commercial insurance product, there's a good chance you'll be able to find it from Koop Insurance. The carrier specializes in coverage for autonomous transportation businesses, including shuttles, deliveries, industrial robotics, mining, vessels, drones, and agricultural machinery.

Koop Insurance was founded in 2020 and is headquartered in Pittsburgh, PA. The insurance technology company's mission is "to protect the world from a new generation of risk and accelerate the adoption of AV-based services across the world." Thanks to their excellent website and customer reviews, combined with an extensive catalog of business insurance products, we highly recommend looking into Koop Insurance to be your next trusted carrier.

Koop Insurance Company Pros and Cons

Pros: Cons:
Offers several types of coverage
Not rated by AM Best or the Better Business Bureau (BBB)
Specializes in business insurance
Specific claims process not outlined
Active social media presence
Customer service phone department hours not specified
Excellent customer feedback

Coverage highlights

  • Specializes in coverage for autonomous transportation businesses.
  • Offers general liability, product liability, and cyber liability coverage.
  • Offers commercial auto coverage.
  • Offers workers' compensation.
  • Offers umbrella/excess liability coverage. 

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

Koop Insurance Specializes in This Industry:


Get protection against E&O claims that could potentially arise from your business with technology insurance.

Koop Insurance Products by Type

Koop Insurance offers a wide selection of insurance products, including:

An independent insurance agent can help you find more information about the coverages offered by Koop Insurance. They can provide you with exact quotes for the type of policy you need.

Koop Insurance Business Insurance

Koop Insurance offers several types of coverage for businesses in the autonomous transportation modes field. The coverages provided by Koop range from general liability to commercial auto and beyond. No matter what kind of business insurance you need, Koop is sure to have the product you're searching for. Here are just a few of Koop's quality business coverages. 

Coverage types, features, and benefits

Commercial general liability

Koop Insurance allows businesses to get the general liability coverage they need to protect against third-party lawsuits. A commercial general liability policy from Koop can help reimburse your business if a third party, like a customer, presses charges for claims of personal property damage or bodily injury caused by your company or workers. 

Commercial auto

Koop Insurance provides commercial auto coverage for businesses that rely on company vehicles, such as delivery vans. Commercial auto policies from Koop can help your business recover losses caused by accidents and lawsuits involving company vehicles, theft or vandalism of company vehicles, and more.

Commercial umbrella

Koop Insurance provides excess liability or umbrella coverage for businesses that need more liability protection. A commercial umbrella policy from Koop can stack on top of your existing business insurance policy's commercial general liability, commercial auto, or professional liability coverage. This coverage can help you extend your liability coverage to limits of one million or greater. 

Workers' compensation

Koop Insurance provides the coverage you need to protect your team against incidents of workplace injury or illness. If your employees get injured or ill due to the work environment or their job duties, this coverage can help reimburse your business for their medical treatment. Providing this coverage also prevents your employees from pressing charges against your business for such incidents.

Koop Insurance Business Insurance Average Prices

Koop Insurance does not make its average insurance premiums readily available to the public. To obtain a quote, customers can work with an independent insurance agent or go through the carrier's website. 

To get estimates for business insurance pricing for every state, check out our business insurance calculator

What Discounts Does Koop Insurance Offer?

Koop Insurance does not make information about its specific discounts readily available for customers. To find out more about the discounts offered by Koop Insurance, work with an independent insurance agent. These agents work hard to find each discount you qualify for, ultimately saving you the most money possible on your premiums.

Koop Insurance Customer Service

Koop Insurance offers online support, email support, phone customer service, and claims reporting. The carrier provides the following customer service options:

  • Email 
  • Phone
  • Contact form on the website


Monday-Friday 24/7

Saturday 24/7

Sunday 24/7

To ensure a great customer service experience, work with an independent insurance agent. These agents can help handle claims and other matters for you, so you can relax and enjoy your coverage. 


Connect with a Koop Insurance Agent Today.

Shopping for insurance? Koop Insurance has you covered.

Koop Insurance Customer Reviews

Koop Insurance's Official Website
5 Stars

"We were afraid that insuring our autonomous delivery bots would be a painful process, but Koop helped us without any problems. We are very happy to work with them!"

Koop Insurance's Official Website
5 Stars

"Besides the great drone coverage we got with Koop, they also provide excellent customer service! If anything comes up with our drone operations, we know we can rely on them!"

Koop Insurance's Official Website
5 Stars

"Our company is rapidly growing in the automated delivery and vending markets. Koop got us everything we needed to support this growth. I highly recommend working with them!"

Koop Insurance's Official Website
5 Stars

"We struggled to explain our technology to traditional insurance companies, and we couldn't get covered on time. Working with Koop was a great experience — they quickly got us the right policy!"

Koop Insurance's Official Website
5 Stars

"Koop looked deeply into our autonomy stack, safety practices, and use case to provide us with competitive coverage. We like their focus on robotics and look forward to scaling with their insurance!"

Koop Insurance FAQs

Koop Insurance does not provide a specific claims response timeframe promise. If customers have questions about the claims process, they can contact the carrier directly or work with an independent insurance agent, who can also file claims for them.

Koop Insurance allows customers to get in touch and file claims via various mediums. Customers can get in touch with the carrier via social media, email, phone, or through the contact form on the carrier's website. The phone customer service department does not specify its hours on social media or the official website. 

Koop Insurance does not outline its specific claims process online. If customers have other questions about filing or the claims process itself, they can contact the carrier via phone, online, email, or get in touch with their independent insurance agent.

Koop Insurance's official website is well laid out and easy to navigate for current and prospective customers alike. The information customers are seeking about their coverage is readily available on the carrier's official website. Koop Insurance is also easy to get hold of via social media (Twitter and LinkedIn) or email, by phone, or through the contact form on the official website.

With excellent customer ratings, an extensive catalog of business insurance products, and a highly user-friendly experience, Koop Insurance has certainly earned a reputation as a good insurance company.

Koop Insurance offers a wide range of business insurance products. Customers who own businesses of any kind can find the coverage they need from Koop Insurance. 

Koop Insurance does not provide the average costs of their business insurance products without obtaining a quote. Your independent insurance agent can help get exact quotes for Koop Insurance's business insurance for you.

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