RPS Insurance Company Review

Does RPS Insurance have good insurance?

RPS Insurance Company at a Glance

  • Offers coverage for individuals and businesses
  • “A+” (excellent) rating by Better Business Bureau (BBB)
  • Offers multiple types of insurance
  • Large network of independent insurance agents
  • Ranked as the largest managing general agent (MGA) in the US

RPS Insurance pros: A newer company with 24 years worth of experience in the insurance industry. Provides a full range of business and personal insurance. BBB accredited.

RPS Insurance cons: Not AM Best rated.

What Type of Insurance Does RPS Insurance Offer?

RPS Insurance is a specialized type of insurance broker that has been granted underwriting authority by an insurer. RPS Insurance is a general insurance company that caters to manufacturers and offers several types of coverage, including the following.

    • Accident medical
    • ATV/Motorcycle/watercraft
    • Aviation
    • Bed & breakfast
    • Business auto
    • Cyber liability
    • Employment practices liability
    • Errors & omissions
    • Flood/excess flood
    • Homeowners
    • Mobile/manufactured home
    • Personal umbrella
    • Social services
    • Specialty personal auto
    • Trucking
    • Workers’ comp for temporary staffing

For businesses and individuals alike, RPS Insurance offers a wide range of insurance coverage options. No matter if you are in the market for motorcycle insurance, health insurance, flood insurance, or a combination, RPS Insurance may perhaps be the right choice for you.

What to Know about RPS Insurance

RPS Insurance is a wholesale and underwriting agency providing agents and brokers access to non-standard, specialty, surplus lines, and preferred markets. RPS Insurance was founded in 1997, making it a newer insurance carrier with 24 years worth of experience in offering quality insurance products. Today, RPS Insurance is ranked as the largest managing general agent (MGA) in the US. Coverage is available across the US in multiple states.

RPS Insurance has more than 80 branch office and satellite locations. The insurance company is made up of four divisions: national brokerage, MGA/binding, programs, and standard lines. They also focus on the environmental, healthcare, transportation, and executive lines sectors of the insurance industry.

RPS Insurance offers local expertise with national reach, with their vast network of independent insurance agents. The insurance company has over 800 employees and generates $349.51 million annually, according to Dun & Bradstreet.

What Discounts Does RPS Insurance Offer?

RPS Insurance does not display any discounts or discount programs on their official website. The following are common business insurance discounts.

  • Loyalty discounts: These discounts are offered to customers who stay with the same insurance company for a long period of time. Customers can also get discounts for friend referrals, family referrals, and colleague referrals.
  • Safety discounts: These discounts are offered to customers who take good care of their commercial property, or if their business has special features that keep their holdings safe and sound. This includes features such as burglar alarms and sprinklers systems.
  • Bundling discounts: These are discounts offered to customers if they buy multiple types of insurance with the same company.
  • Group discounts: These are discounts offered to customers based on a particular business sector, such as nightclubs or bars.

By speaking with an independent insurance agent, you may find even more discounts available through RPS Insurance, which helps you to save money.

RPS Insurance Customer Service

RPS Insurance allows customers to handle claims over the phone or through their website via their online customer portal, 24/7. There are also many customer service options available through the official website as well, including payment preferences and policy information.

  • Customer service availability - RPS Insurance states that they can also be reached via mail, email, or fax.
  • Other customer service notes - RPS Insurance’s contact center for customer service has the following hours:


Hours (Mountain)


Monday-Friday6:30am - 5pm


SaturdayClosed


SundayClosed

RPS Insurance sells insurance through a vast network of brokers, including independent insurance agents. Independent insurance agents are also available to handle claims and many other insurance matters for you, making customer service even easier.

Use our directory to find the best insurance companies to meet your needs. Locate companies that specialize in your specific coverage needs and get connected to an agent near you.

RPS Insurance FAQ

What is RPS Insurance's average claim response time frame?

RPS Insurance’s claims reporting hotline is available for customers via a toll-free phone number. Customers can also submit claims and file reports online through their website, or via mail, email, or fax. RPS Insurance does not make an official claims response time frame promise on their website.

What is RPS Insurance's customer service availability?

RPS Insurance offers a toll-free phone line and a 24/7 online form for prospective and existing customers to get in touch with them at restricted hours, Monday through Friday, 6:30am - 5pm.

What is RPS Insurance's claims process?

Customers can report claims via phone, online, email and, mail. The following information is available through the official website on claims processing:

  1. Prompt central claim intake procedure
  2. Initial assessment process
  3. RPS’s claims will determine type of claim and assign an approved adjuster
  4. All claims are then assigned to an in-house claims examiner
  5. Examiner monitors the adjustment process
  6. Examiner communicates with the insured and carrier
  7. Examiner reviews the adjuster report
  8. Examiner processes payment

Does RPS Insurance have good specialty insurance?

The reviews are mixed about RPS's ability to provide good personal insurance. However, according to the BBB an AM Best, RPS is a financially strong company with many business and personal insurance options.

Is RPS Insurance a good company?

Customers can file claims, check claim’s status, pay bill, and learn what types of coverage are available through their official website. As far as social media is concerned, the insurance company does have a presence on both Facebook, LinkedIn, YouTube, Instagram, and Twitter to make itself more available to customers.

Does RPS Insurance's website create a user-friendly experience for customers?

Customers can file claims, check a claim’s status, pay a bill, update a policy, or learn what types of coverage is available through the company’s official website. As far as social media is concerned, the insurance company does have a presence on Facebook, LinkedIn, YouTube, and Twitter to make itself easy to get to for customers.

RPS Insurance Employee Reviews

glassdoor.com
“I have been working at Risk Placement Services full-time for more than 3 years  Pros: Competitive salary, strong resources, flexibility to work from home and nice people. Cons: None that I can think of” —Current Employee - Broker


glassdoor.com
“I have been working at Risk Placement Services full-time for more than a year. Pros: Willing to try new ways to do business, serve the customer, whether it fails or not; listens to employees very closely; committed to early talent development and promoting from within; lots of long-term employees who stay because they're happy and the opportunity for them; a growing company with significant long-term prospects. Cons: As a growing firm, may experience some growing pains as it positions itself for even larger things to come.” —Current Employee - Marketing


glassdoor.com
“I have been working at Risk Placement Services full-time for more than 3 years. Pros: Internship Program, room for growth, culture. Cons: Low starting salary, I wish RPS would update their office spaces. My office is an old cubicle farm” Current Employee. —Associate Broker


indeed.com
“Great team with excellent benefits wonderful place to learn and grow as you start your insurance career. Learning opportunities are endless. Wonderful management team.  Cons: expected to work more than 40 hours weekly” —Renewal Underwriter (Current Employee)


glassdoor.com
“I worked at Risk Placement Services full-time for more than a year. Pros: Everything. Awesome. Love it. Had to leave for husband's job. Cons: Nothing except a few whiney co-workers.” —Former Employee - Underwriter


TrustedChoice.com's Final Review

We award RPS Insurance a final rating of 5 out of 5 stars. The insurance company’s prestigious reputation, as well as being ranked as the largest managing general agent (MGA) in the US, plainly proves RPS Insurance’s respectability and fortitude. RPS Insurance has a notably strong financial stability and offers reputable coverage to customers across the US. The insurance company provides 24/7 claims reporting via phone, email, mail, or online plus online account management, which makes them one of our top picks. RPS has many customers that trust them to take care of their insurance coverage needs. So, if you are looking for quality specialty insurance, you definitely want to take a closer look at RPS Insurance.

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https://www.rpsins.com/

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